Director of Business Insight, Multiverse
Fixed Term Contract
3 days a week in office (Paddington, London)
Upskilling platform for AI and tech adoption
Posted today
Upskilling platform for AI and tech adoption
501-1000 employees
Posted today
3 days a week in office (Paddington, London)
501-1000 employees
Company mission
To equip the workforce to win in the AI era.
Role
Who you are
- 10+ years of working within a successful business intelligence/insight or similar analytical function - ideally within a fast-growing tech scale-up or other fast-moving environment
- 5+ years of experience leading high-performing data teams
- Proven ability to think strategically about business challenges and opportunities, translating them into analytical frameworks and actionable insights
- Successful experience coordinating teams of Data Leads, Analysts and other similar roles
- Outstanding written and verbal communication skills, with the ability to articulate complex analytical concepts to non-technical stakeholders and influence leaders’ decision-making
- Strong track record of building effective relationships and collaborating cross-functionally with diverse teams
- Experience in building and scaling analytical capabilities across an organization, including fostering a distributed community of practice
- Hands-on experience with analytical techniques and tools (e.g., SQL, Tableau)
- Thoughtful, innovative, and pragmatic approach to problem-solving, balancing cutting-edge techniques with business pragmatism
- Demonstrable interest in exploring how new AI capabilities can transform how we leverage data
- Meticulous attention to detail
- Ability to work from the Multiverse London office 3+ days per week
- Commitment to Multiverse’s mission and values
Desirable
- Direct experience with customer, learning and/or operational data within a tech context
- Working knowledge of and experience with Python for data analysis
- Understanding of advanced data science concepts - e.g. statistical testing, machine learning
- Significant experience leveraging AI tools to deliver business impact
What the job involves
- As Director of Business Insight, you will play a critical role in shaping how Multiverse leverages data to understand its performance, identify opportunities, and inform strategic decisions across all facets of the business
- You will directly manage a team of domain-specific Data & Insight Leads, as well as indirectly supporting many more analytical roles across the business - helping ensure we become an ever-more data-literate and insight-informed organisation
- You will report to the Vice President of Data & Insight - working closely with our Directors of Data Engineering, Data Science/ML and Data Products - as well as our Chief Performance Officer, Chief Operating Officer and other senior leaders across all departments
- Success in this role requires a thoughtful, innovative, and pragmatic approach to transforming data into actionable insights & recommendations
- Developing & implementing our vision for embedding a fully data-literate and insight-informed culture across the organisation
- Directly managing & developing our domain-specific D&I Leads
- Indirectly supporting & coordinating analysts based within other teams across the organisation
- Fostering best practice development/sharing around analysis, insight generation & communicating actionable recommendations - both within D&I and across the broader organisation
- Collaborating on leadership initiatives within the Data & Insight team and broader organisation
- Driving the proactive identification of key business questions, the design and execution of rigorous analyses, and the delivery of compelling, data-driven recommendations to senior leadership
- Overseeing the development and delivery of key performance indicators (KPIs) and reporting frameworks/collateral (e.g. Monthly/Quarterly Business Reviews) that provide leaders with clear visibility into business health and emerging issues
- Establishing and championing robust analytical methodologies, data governance principles, and quality standards within D&I and across the wider organisation
- Championing the art of data storytelling, ensuring insights are communicated clearly, concisely, and persuasively to diverse audiences
- Providing a reliable first-point-of-contact for Execs and other key leaders via timely, high-quality first-line data support
- Collaborating with leaders across all business and technology teams to understand their analytical needs, translate them into actionable insights, and ensure that data informs their decision-making
- Building, nurturing and leading a vibrant, aligned network of analysts based within other business departments, fostering high usage, adoption and understanding of D&I’s data assets and driving consistent, best practice analytical methodologies across these teams
Salary benchmarks
Our take
Multiverse is on a mission to equip the workforce to win in the AI era. That means helping people at all stages of their career gain the tech, data, and leadership skills needed to thrive in an age of rapid automation and AI transformation.
Multiverse positions itself as the upskilling platform for AI and tech adoption, partnering with over 1,500 companies across the UK and US (including Google and Facebook) to deliver a new kind of learning. This approach is grounded in applied, work-based training designed to deliver measurable outcomes. And these apprenticeships are open to individuals of any age or career stage and focus on critical capabilities in AI, data, and tech skills.
And the impact is real. Multiverse learners have driven over $2B in ROI for their employers by directly applying their skills to improve productivity and performance. The company's success is not only reflected in its outcomes, but also in recognition, having secured significant funding in 2022, bringing its post-money valuation to $1.7B and cementing its status as the UK's first EdTech unicorn.
Steph
Company Specialist at Welcome to the Jungle
Meet the team
70 people
Gary, Chief Learning Officer
Our mission
Unlocking economic opportunity and potential for individuals and orgs by closing skill gaps through measured, applied, guided and equitable learning.Insights
58% female employees
96% employee growth in 12 months
Trustpilot (3.5)
Company
Employee endorsements
Opportunities to learn
"Whether that's the content in the course you are teaching of which you're developing a deeper understanding, weekly CPD (continuous professional..."
Funding (last 2 of 5 rounds)
Jun 2022
$220m
SERIES D
Sep 2021
$130m
SERIES C
Total funding: $414m
Company benefits
- Working from abroad
- Free access to Wellhub's Starter, Basic and Bronze plans (free gym + more)
- M-Powered long weekend to refresh and recharge
- A focus on wellbeing with access to Spill therapy support and Employee Assistance Programme
- 24 days holiday, 3 winter shutdown days plus 1 life event day and 2 volunteer days
- Full Medical Insurance coverage through Bupa, and your medical history is disregarded
- Life Insurance coverage through AIG. This benefit pays out 3x your base salary to your beneficiaries
- Our Cycle to Work scheme enables bike ownership with up to 42% savings
- Tech scheme: you can purchase new electronics, including accessories, up to £1,000, and spread the cost through 12 interest-free monthly repayments
- Workplace Nursery benefit is provided by Enjoy Benefits and is there to help employees with the cost of childcare at a nursery setting
Company HQ
Paddington, London, UK
Articles
Leadership
Euan Blair
(Founder & CEO)Prior to founding Multiverse, Euan was the UK CEO of Sarina Russo Group, an employment and training provider with more than 1,500 staff worldwide and a turnover exceeding £100 million.
People progressing
Peppa joined Multiverse in 2019 as a Senior Account Executive. Since then, they have held a number of roles and now serve as the Senior VP/GTM.
People breakdown
13%
11%
6%
68%
2%
Asian
Black or African American
Multiracial / Multiethnic
White
Unknown
Last updated on 10 September 2024
Diversity, Equity & Inclusion at Multiverse
Serena Vaughan (Career Mobility Lead)
- We want to be a leader in Diversity, Equity & Inclusion (DEI), so we’re working hard to drive the change we want to see in the world, inside Multiverse.
- Everything we do in the DEI space is undertaken with the goal of being representative of the geographies in which we operate – and our apprentice community. Gender diversity has been a long-term challenge for the tech world. We're proud that 55% of our UK Team identify as women, this increases to 64% of our Global Leadership Team (director level and above). We're also proud of our thriving LGBTQQIAAP community, comprising 11% of our UK Team.
- We're committed to improving the diversity of our workforce, at all levels. We continue to invest in early talent through our in-house apprenticeship scheme – something we know is a fantastic route into our organization for exceptional talent from a diversity of backgrounds.
- Last year we identified improving the diversity of our Global Leadership Team (director level+) internally as an area of focus. Steps that we took included introducing robust DEI monitoring processes, rolling out Inclusive Recruitment Training to all staff involved in the hiring, and launching our first internal, Global Leadership Accelerator program.
- We’re proud that in the last 12 months, the representation of colleagues from ethnic minority backgrounds at director+ levels, globally, has increased from 6% to 19%. This is good progress but we still have work to do and are committed to building a leadership team that is representative of our colleagues and of the communities we serve.
Share this job
View 31 more jobs at Multiverse