Product Specialist, Radar Healthcare
£55.3-65k
Risk, quality and compliance software
Job no longer available
Risk, quality and compliance software
101-200 employees
Job no longer available
£55.3-65k
101-200 employees
Company mission
To become a world-leading health-tech pioneer.
Role
Who you are
- This is an exciting opportunity for someone who loves engaging with customers, demonstrating software solutions and translating complex challenges into meaningful outcomes
- Experience in a Product Specialist, Pre-Sales Consultant, Solution Consultant, Sales Engineer or similar customer-facing role
- Proven experience delivering software or SaaS product demonstrations to a variety of stakeholder audiences
- Strong ability to understand customer needs and translate them into relevant product solutions and business outcomes
- Experience supporting complex sales cycles and working collaboratively with sales teams
- Excellent presentation, facilitation and communication skills
- Comfortable working across UK and US sales activity, including occasional travel and meetings across different time zones
Desirable
- Experience within HealthTech, healthcare software or a SaaS environment
- Knowledge of NHS, private healthcare, social care or US healthcare markets
- Understanding of quality, risk, compliance, patient safety or clinical governance processes
- Experience supporting bids, tenders, proposals or formal customer evaluations
What the job involves
- As we continue to grow across the UK and US markets, we're looking for an experienced Product Specialist to join our commercial team
- You'll be the product expert within our Sales team, helping prospective customers understand the value of Radar Healthcare through compelling demonstrations, consultative discussions and expert product guidance
- As our Product Specialist, you'll work closely with Sales Leads throughout the sales cycle, partnering with prospective customers and showcasing how Radar Healthcare can help solve their challenges
- Deliver engaging, tailored product demonstrations to healthcare organisations across the UK and US
- Understand each customer's challenges, priorities and desired outcomes, adapting demonstrations accordingly
- Support discovery sessions, workshops, stakeholder meetings and solution discussions
- Clearly communicate product functionality, benefits and real-world use cases to both technical and non-technical audiences
- Collaborate with Sales Leads to ensure demonstrations align to customer needs and commercial objectives
- Develop deep knowledge of the Radar Healthcare platform, products and customer use cases
- Maintain expertise in product functionality, integrations, configuration options and roadmap developments
- Manage high-quality demonstration environments and realistic customer scenarios
- Provide accurate and timely responses to prospect and internal product questions
- Stay informed on healthcare market trends, competitor activity and evolving customer expectations
- Work alongside Sales Leads to understand customer requirements and recommend the most appropriate solution approach
- Help qualify opportunities and identify requirements, dependencies and potential solution gaps
- Contribute to proposals, tenders, presentations and customer responses
- Provide product insight during commercial discussions while ensuring commitments align with current product capability and roadmap plans
- Engage confidently with clinical, operational, governance, quality, technical and executive stakeholders
- Lead consultative conversations to uncover customer challenges and business objectives
- Adapt your communication style to different customer audiences and healthcare environments
- Represent Radar Healthcare at webinars, conferences, customer events and industry forums
- Gather customer feedback and market insight to help shape future product development
- Support the onboarding and ongoing development of sales colleagues
- Create and maintain demonstration scripts, guides, FAQs and sales enablement materials
- Share product knowledge and best practice across the wider commercial team
Our take
Radar Healthcare operates in the health and social care market, a sector under intense pressure from rising regulatory demands, operational challenges, and increasing expectations for transparency and safety. Designed specifically for this environment, Radar supports care providers, NHS organisations, and commissioners who need better oversight and assurance.
It offers a powerful software platform that brings together risk management, incident reporting, action planning, workforce compliance, document control, and audit management, all in one place. By giving organisations real-time visibility across their operations, the system helps teams spot issues earlier, respond quicker, and make better decisions. Ultimately, Radar's technology is built to drive improvements in care quality and operational performance, supporting a more sustainable future for the wider health and social care sector.
Radar has gained notable recognition too, being named one of the UK's Top 100 Companies to Work For and one of the Top 20 Tech Companies to Work For - significant achievements that highlight a strong internal culture. At the same time, the company has partnered with the National Charity Today Awards as the sponsor of the new Hospice of the Year category. Together, these milestones signal a business with both strong values and momentum.
Steph
Company Specialist at Welcome to the Jungle
Company
Company HQ
Leeds City Centre, Leeds, UK
Leadership
Edward Bellamy
(CEO)Prior to joining Radar Healthcare in 2025, Edward was the COO at Optum UK. Before that, he spent nearly 10 years at EMIS in various roles including CGO and COO.
Salary benchmarks
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