Recruiter, Topline Pro
$110-135k
+ Equity
5 days a week in office (Brooklyn, NY)
Generative AI platform for home service business marketing
Be an early applicant
Generative AI platform for home service business marketing
101-200 employees
Be an early applicant
$110-135k
+ Equity
5 days a week in office (Brooklyn, NY)
101-200 employees
Company mission
To empower local service pros across the country.
Role
Who you are
- 3+ years of full-cycle recruiting experience, with at least 1+ years as an internal recruiter at a high-growth company
- Strong, demonstrated sourcing skills. You should be comfortable building a pipeline from scratch, not just working inbound applicants
- Proven experience recruiting for creative and product roles, specifically Marketing, Product, and Design as well as experience recruiting for technical roles (Engineering)
- Comfort moving between technical and non-technical searches in the same week
- Excited and willing to work in our Brooklyn NY office 4x a week (one day remote)
- Experience recruiting for GTM roles (Sales, Customer Success, Partnerships)
- Strong stakeholder management. You can push back on a hiring manager, ask sharp questions, and keep a search on track without hand-holding
- Comfort managing multiple open searches at once
- Experience in a high-growth startup environment, where priorities shift and searches move fast
- A self-starter who doesn't need a fully-formed job description to start sourcing
- Someone who treats an unclear role as a puzzle to solve, not a blocker
- Direct and organized, you bring structure to searches that don't have it yet
- Comfortable with ambiguity and fast pace, this is a startup environment, not a corporate recruiting function
- A strong communicator who keeps hiring managers and candidates in the loop without being asked
What the job involves
- Topline Pro is hiring a Recruiter to lead full-cycle recruiting across the org, spanning Engineering, Product, Design, Marketing, and Operations.
- This isn't a role with clean job descriptions and obvious talent pools. You'll be hiring for roles that are still taking shape, where the profile evolves as the hiring manager clarifies what they actually need, alongside more clearly-scoped searches in Tech and Ops
- We're looking for a true generalist, someone who has recruited across Marketing, Product, and Design before, and has also touched GTM and technical searches. You know how to flex your approach depending on the function, and you're not boxed into one type of search
- This role reports into the Head of People and partners closely with hiring managers across the org
- Own Full-Cycle Recruiting – Source, engage, and close candidates across the org, including Engineering, Product, Design, Marketing, Customer Success and Operations, managing the full process from intake to offer
- Build Pipelines for Ambiguous Roles – Partner with hiring managers to translate a rough, evolving need into a real candidate profile, then go find those people. Many of these roles won't have a clean precedent internally, you'll help define what "right" looks like as you go. Other searches will be more clearly scoped, you'll flex between both
- Drive Proactive Sourcing – Build sourcing strategies that go beyond inbound applicants. Reach passive candidates directly, especially for roles where the market is thin or the profile is unconventional
- Partner with Hiring Managers – Run regular intake and pipeline reviews, keep hiring managers accountable to the process, and push back when a search needs to be re-scoped
- Manage Candidate Experience – Keep candidates warm, informed, and moving through a fast-paced process. Represent Topline Pro well in every interaction
- Report on Pipeline Health – Track key metrics (time-to-fill, source of hire, funnel conversion) and flag bottlenecks early
Our take
Home service businesses such as repairs and building contractors must typically focus on the practical, and their business expertise may not lie in digital marketing and expanding their online presence. That’s where Topline Pro comes in, providing automated, generative AI-powered tools to help home service businesses scale their business online.
Topline Pro helps service professionals build a social media presence, simplify and boost online direct bookings and utilise SEO in marketing campaigns. This means that service professionals needn’t juggle tasks that they are not suited to, and can focus on the services they provide. The company received several high-profile awards in 2023, including a naming on the SMBTech 50, sharing the accolade with high-profile tech companies like Gusto and Stripe.
To be listed among these names is no mean feat for 2020-founded Topline Pro, and this was hammered home by significant Series A funding in 2023 which will be used to expand hiring and its generative AI capabilities. The company has seen substantial sales growth between 2022 and 23, indicating that targeting the home services market with robust digital marketing software is a niche they’ve nailed.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 4 rounds)
Aug 2025
$27m
SERIES B
Jul 2023
$12m
SERIES A
Total funding: $44.2m
Company benefits
- Health & Wellness: Comprehensive medical, dental, and vision plans. plus a Platinum tier Wellhub membership, fully covered by Topline Pro.
- Top tier tools: The tech, equipment, and workspace setup you need to do your best work.
- In-Office Energy: State-of-the-art offices in the heart of downtown Boston and the historic Domino Sugar Factory in Brooklyn, plus late-night Uber Eats coverage and a fully stocked kitchen and pantry so you're never running on empty.
- 401(k) plan: Retirement savings available through Vestwell, with flexible employee contributions.
- Team Retreats & Pod Culture: Company offsites, inter-office travel, team events, and coffee chat budgets designed to build connection across teams.
- Learning & AI Budget: Monthly AI tool funding and annual professional development support to help you keep learning.
Company HQ
Southside, NY
Leadership
Nick Ornitz
(Co-Founder & CEO)Previously Co-Founder and CEO at Dwelling, Engagement Manager at McKinsey & Company, Research and Development Intern at Unilever and Construction Management Intern at Gilbane Building Company.
Shannon Kay
(Co-Founder & COO)Previously Co-Founder and CPO at Dwelling, Senior Analyst at Wayfair and Business Technology Analyst at Deloitte.
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