Senior Sales Operations Analyst, Xero
Accounting software for small businesses
Open for applications
Accounting software for small businesses
1001+ employees
Open for applications
1001+ employees
Company mission
To make life better for people in small business, their advisors, and communities around the world.
Role
Who you are
- 5+ years of sales operations experience
- Proven record conducting data analysis and providing insights via excel/google sheets or other tools
- Must have strong experience with SQL and/or Tableau
- Experience supporting a sales team, SaaS business experience is a plus
- Extensive CRM system experience, Salesforce preferably
- Exposure to change management principles is a plus
- Demonstrated initiative and the ability to work autonomously and proactively
- Strong analytical skills leveraging SQL
- Enthusiasm for building strong relationships
- Proven ability to communicate and present effectively
- Desire to make an impact by supporting diverse and inclusive teams
What the job involves
- The Sales Ops team generates data-driven insights designed to help the business identify opportunities and challenges and to assist decision making
- Working closely with the Sales Operations Manager and the wider GTM Operations team, you will operationalise the delivery of the strategy
- The role will also support the drive to increase Marketing and Sales automation, data integrity, training and sales support
- You will be responsible for the implementation of tools, processes and technologies core to our sales teams workflow, optimizing processes and improving the operational rhythm of the sales team
- You’ll be the go-to for a range of inbound queries and will be key in the core areas of stakeholder management, CRM administration, sales forecasting, sales compensation and lead management
- You will have a focus on continuous improvement and finding new ways to drive efficiency, especially using data
- Success looks like
- Proactive and accurate forecasting of sales metrics and KPI’s
- Managing internal systems at maximum efficiency and becoming a global leader in process
- Data accuracy in Salesforce and supporting management reporting
- Timely delivery of relevant and accurate data & insights meeting the needs of the GTM team
- Continuous adherence to Data Use and Governance processes and standards
Our take
For a long time, high-quality financial services have been reserved for large-scale businesses. Xero solves this problem by giving small businesses, accountants, and bookkeepers access to best-in-class finance and accounting solutions.
Xero is one of the largest companies of its kind, with its promise to save time and effort for small business owners - who often don’t have in-house accounting teams - capturing interest and allowing the company to scale. It has a strong rival in Intuit QuickBooks, which offers similar services, but competes by being most effective for growing startups, and having an incredibly simple user experience.
A series of acquisitions and partnerships, including the purchase of Instafile in 2018, have consolidated Xero’s market share. The company continues to add new integrations, such as with Vehocheck Workshop Manager, and the 2023 launched Beautiful Business Fund that will help small businesses accelerate growth.
Steph
Company Specialist at Welcome to the Jungle
Insights
3% employee growth in 12 months
Company
Company HQ
Te Aro, Wellington, Wellington
Leadership
Prior to Xero, she founded Boardlist and Joyus. She also served as the CEO of Polyvore and as a President of Asia Pacific and Latin America Operations at Google.
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