Market Sales Manager, Kasa Living

• Your background should demonstrate a commitment to excellence in building strong relationships with corporate accounts, developing, executing, and meeting sales objectives
• 2+ years of sales experience in the hospitality space, with a focus on corporate and extended stay segments
• Broad and comprehensive knowledge of group and business travel segment, including extended-stay business
• Proven ability to negotiate and close deals with accounts of all sizes and from all industries
• You are a data-driven and influential leader with vision and can easily communicate with cross-functional stakeholders
• You have a strong EQ and are able to generate deep empathy with guests, clients and operating team members that enables you to truly listen and implement product feedback
• Travel is part of your DNA and you have a passion for the hospitality industry and providing an amazing guest experience

Desirable

• Unlike traditional hotel operators, we prioritize automation, AI-driven pricing, and data-driven decision-making to optimize revenue and improve guest experiences
• This is an on-site position supporting sales for our properties in the Miami, FL area
• We partner with multifamily and hospitality property owners to offer various unit types in our portfolio, including short-term rental apartments, apart-hotels, and traditional hotel rooms across price and luxury tiers
• The Market Sales Manager is a role that will be laser-focused on gaining corporate and group business who will use Kasa as their preferred accommodations for our properties throughout Miami Beach
• The Market Sales Manager will work closely with our Operations, Sales, Marketing and Revenue management team. This individual will also interact directly with our property partners
• You will be responsible for the development & execution of a sales strategy for Kasa's properties within the Miami market, targeting all market segments, including business transient, groups, social, and others with a focus on week-day production and driving revenue during shoulder and off-season
• An exciting part of this is being instrumental in changing the way corporate and group travelers view the flexible accommodations space
• The Sales team is dedicated to growing revenue at Kasa through all channels, as well as growing Kasa as a distinguished accommodations brand. Our mission is to build a distinctive brand that has direct relationships with guests
• Like any role at a fast-paced start-up, there is no ‘typical day’, but your primary responsibility will be to drive top-line and ancillary revenue streams by filling need periods for your property with group, business, and SMERF travel. To achieve your goals, you'll be expected to do the following:
• Develop Account & Industry focused Action Plans
• Implement a sales management process to identify and prioritize key customers and prospects
• Develop and sustain long-term relationships with customers
• Have a keen insight into regional conferences, meetings, and events to secure room share for Kasa properties
• Partner with our Revenue Management team to ensure our group rates are competitive
• Produce detailed group resumes and liaise with our operations teams to ensure that group needs are met while onsite
• You will also get to participate in company-wide meetings where we discuss the business, interact with leaders from other departments, and share our ideas to help grow Kasa
• In one year, you will succeed at Kasa by having:
• Built a strong portfolio of corporate and group partners who deliver ~5%+ of Kasa revenue in Miami
• Established a structured sales process bringing repeatable business
• Identified and improved the salability of our properties in the region
• Become a respected leader and thought partner by the Kasa leadership team and other departments you interact with