Senior Business Operations Manager, Offchain Labs
Ethereum layer 2 scaling solution
Posted today
Ethereum layer 2 scaling solution
21-100 employees
Posted today
21-100 employees
Company mission
Offchain Labs' mission is to make Blockchain better.
Role
Who you are
- We’re looking for thinkers and doers who are eager to embrace new challenges and seek solutions that will push existing boundaries
- The ideal candidate brings experience in crypto, fintech, or high-growth startups and thrives in a fast paced, tech environment
- 7+ years of business operations, strategy, or management consulting experience
- Proven track record of scaling operations, especially in a startup environment
- Exceptional analytical and problem-solving abilities
- Strategic thinker with strong execution capabilities
- Strong project management skills
- Excellent communication and presentation skills for executive-level audiences
- Proficiency in data analysis tools (SQL, Excel, Tableau, or similar)
- Experience with operational tools like Notion, Monday, Salesforce, or similar platforms
- Comfortable operating in ambiguous, fast-changing environments
- Natural collaborator who can influence without authority
- Detail-oriented with ability to maintain high standards while moving quickly
- Entrepreneurial mindset with ownership mentality
- Relevant Bachelor's degree; MBA or advanced degree a plus
What the job involves
- We're seeking a Senior Business Operations Manager to drive operational excellence across the company
- This role sits at the intersection of strategy and execution, working closely with all departments to optimize processes, improve efficiency, and support our growth objectives
- Support the day-to-day intake, triage, and resolution of a wide variety of operations requests, contributing to a responsive and high-quality experience for all stakeholders
- Collaborate with the Operations team to continuously improve how incoming requests are tracked, prioritized, and executed—ensuring process efficiency and consistency
- Participate in cross-functional initiatives such as device procurement, license management, vendor sourcing and vetting, system/tool implementations, and ad hoc purchases
- Contribute to the development and upkeep of internal documentation (for Ops) and external-facing guides and resources to support other teams in navigating Ops processes
- Help identify process gaps, inefficiencies, or recurring issues, and recommend improvements in coordination with the broader team
- Work alongside teammates to implement a more strategic and standardized approach to how the Ops function handles requests and executes projects
- Provide hands-on support in operational project work, ensuring deliverables are completed with accuracy, timeliness, and attention to stakeholder needs
- Partner with other team members to track metrics and patterns in requests, helping inform process refinement and resource planning
Our take
The Ethereum blockchain has seen a surge in activity over the past year or so - but, much to users' frustration, its transaction volume has failed to scale accordingly, leading to hefty gas fees and slow transaction times. Offchain Labs is one of a few players developing Layer 2 rollup solutions, and its Arbitrum rollup has gathered substantial momentum and support in a relatively short time.
Offchain Labs’ Arbitrum claims to offer all the benefits of a rollup - less costly, more efficient - without compromising on security. It is, at the time of writing, the only scaling solution for Ethereum that has working fraud proofs, and at the end of 2021 was dominating the layer 2 rollup market share.
This kind of high profile and superior efficacy determines a successful blockchain technology. With Offchain Labs’ leadership pedigree, it’s no surprise the company is leading rollup innovation efforts. This sector, however, moves at lightning speed—and the competing ZK rollups are by no means out of the picture just yet.
Steph
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Aug 2021
$120m
SERIES B
Apr 2021
$20m
SERIES A
Total funding: $143.7m
Company benefits
- Health, Dental and Vision Insurance
- 401(k) with company match
- Pre-tax commuter benefits
- Environment geared toward brainstorming and learning
- Generous paid time off - everyone needs to recharge!
Company HQ
Princeton, NJ
Leadership
Steven Goldfeder
(CEO & Co-Founder)A Princeton PhD graduate in Computer Science, who also worked as a postdoctoral researcher at Cornell Tech.
Ed Felten
(Chief Scientist & Co-Founder)A retired Princeton professor of Comp Sci & Public Affairs, who formerly worked as Deputy United States CTO at the White House.
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