Senior Product Designer, ServiceNow
$126.7-215.4k
+Variable/incentive compensation; +ESPP
Cloud-based digital workflows for enterprises
Job no longer available
Cloud-based digital workflows for enterprises
1001+ employees
Job no longer available
$126.7-215.4k
+Variable/incentive compensation; +ESPP
1001+ employees
Company mission
To transform IT to revolutionise the enterprise.
Role
Who you are
- 5+ years of relevant design experience
- An inspiring portfolio demonstrating end-to-end, user-centered, design solutions based on human-centered design and research data
- Strong experience working with design tools to create comprehensive high-fidelity design solutions and specifications that enforce consistency, usability, and accessibility as part of a larger system or product
- A growth mindset, continually strengthening core skills through complex assignments and varied experience
- Ability to build trusting relationships through clear and open communication
- Experience participating in the complete product development lifecycle of web and/or software applications
- Experience in user experience design or industry experience (corporate, software, web or agency)
What the job involves
- This role is part of our Product Design team that uses their superpower of empathizing, understanding, and applying our users’ and customers’ needs, with the mission to created product experiences they love
- Our designers come from a diverse set of skills and background - design systems, visual, interaction, content, and product design
- You get to develop innovative design solutions and world-class product experiences that transform how people work around the world
- At ServiceNow, design has a very intentional seat at the table, so our team collaborates closely with both engineering and product management from the get-go
- You drive user experiences from concept to delivery based on in-depth comprehension of user needs and design principles
- As part of a cross-functional team, you will have the opportunity to champion your design approach, reconcile feedback from various stakeholders, and provide your input to others in a collaborative, supportive, working environment
- You will also have the chance to grow your leadership skills through coaching and mentoring other team members
Our take
ServiceNow provides cloud-based solutions that define, structure, manage, and automate services for enterprise operations, transforming old, manual ways of working into modern digital workflows. The company was founded in 2004 with a vision to build a cloud-based platform that would enable regular people to route work effectively through the enterprise.
Much as Salesforce enables a company to manage its external clients by keeping a record of all contacts and interactions, ServiceNow promises an internal system to meet the needs of employees. It has succeeded in claiming half the market, setting itself apart from legacy IT service-management software players like BMC Software, Hewlett Packard Enterprise, Cherwell Software and CA Technologies.
The company's success comes from two product traits: simplicity and customisability. ServiceNow's IT tools don't require the IT department to set them up. Once running, they offer a single collection centre for requests, data points and checklists, all of which can in turn be analysed by algorithms to predict needs, flag concerns and measure efficiency.
The company has more than 7500 customers, including 80% of the Fortune 500 list of the United States' largest corporations. ServiceNow now looks to increase its revenue threefold in upcoming years and has entered into a 5-year partnership plan with Visa, beginning with the launch of a Visa-integrated dispute resolution solution for issuers. The company is prioritising organic growth over mergers and acquisitions, with a target revenue of $15 billion, something which its Visa partnership will no doubt aid in achieving.
Freddie
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
Mar 2012
$11m
GROWTH EQUITY VC
Feb 2012
$17.9m
GROWTH EQUITY VC
Total funding: $83.8m
Company benefits
- Commuter benefits
- Annual learning stipends
- Work from home opportunities
- Generous family leave
- Matched donations
- Flexible PTO
- 401(k) matching
- Paid volunteer time
Company HQ
Santa Clara, CA
Leadership
Fred Luddy
(Founder & Chairman Of The Board)Previously Software Developer at Amdahl Corporation for 4 years and CTO at Peregrine Systems for 13 years.
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