GTM Recruiter, Assembled
$110-150k
+ Equity
5+ days a week in office
Customer support workforce management platform
Be an early applicant
Customer support workforce management platform
101-200 employees
Be an early applicant
$110-150k
+ Equity
5+ days a week in office
101-200 employees
Company mission
To elevate customer support through AI-powered software that makes life easier for customers and employees.
Role
Who you are
- 2+ years of full-cycle experience, preferably closing GTM roles in startups
- An instigator and enthusiast. You're the person in your friend group that proposes new adventures and gets everyone else excited
- Detail-oriented. You're an effective communicator and keep candidates and hiring managers in the loop. Typos annoy you
- Strong judge of character and potential. You have a sharp read on people and can articulate why someone will or won't work, not just whether they passed the rubric
- AI-pilled. You use AI creatively in your day-to-day and you can name the specific tools and workflows you've built
- Closer. You know what it takes to close candidates against bigger, flashier, better-paying companies. You can sell mission, learning, equity, scope, and pace
- We know great candidates don’t always meet every requirement listed in a job description. If the role excites you and you believe you can make an impact at Assembled, we encourage you to apply
What the job involves
- Own 3 searches at a time end-to-end including sourcing, screening, interview coordination, offer negotiation, and close
- Run a candidate experience that's a competitive advantage. Candidates and hiring managers always know where things stand
- Build sourcing channels that compound. Referrals, niche communities, and employer brand efforts have outperformed purely cold outbound
- Use data to drive strategy across the funnel, measuring pass-through rates, time-to-fill, sourcing effectiveness, and offer acceptance
- Improve our interview process. We're not precious about how it works today — we want someone who drives changes, not just flags them
Our take
Assembled's platform helps companies manage and scale their customer support services. Customer service management is just one of the many areas that are being overhauled by digital transformation. Assembled helps streamline cumbersome and error-prone customer support processes - such as planning support rosters, forecasting demand, and evaluating team performance.
Assembled already counts companies like Zoom, GoFundMe and Stripe on its customer books, and finds huge opportunity in key industries like eCommerce and food deliveries that have been seeing massive digital overhauls.
Having received significant investment, the company seems set on continued growth, with funds cited to support product development as well as help launch its CX Scholars initiative. This will commit a percentage of revenue to continuing education for support workers.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
May 2022
$51m
SERIES B
Mar 2021
$16.6m
SERIES A
Total funding: $70.7m
Company benefits
- Competitive compensation and equity: All Assemblers are encouraged to act like owners. We’re building the best team, and our compensation packages reflect that.
- Comprehensive insurance and 401(k): Between our 401(k) plan and coverage for health, dental, vision, and more, Assemblers don’t have to worry about the future.
- Employment sponsorship opportunities: We proudly sponsor employment visas for candidates who require visa sponsorship to work in the United States.
- Stipends for wellness and development: Assemblers get monthly stipends for things like gym memberships and continued learning and development.
- Flexible work arrangements: We love to see each other in person but we also like options. Remote employees get a one-time credit to improve their home office.
- Office perks: Coming into the office has its perks, like catered lunches 5× per week, hanging out with our awesome teammates (and their dogs!), and the good snacks.
Company HQ
Mission District, San Francisco, CA
Leadership
Ryan Wang
(Co-Founder & CEO)Previously, Ryan was a Software Engineer at Stripe for nearly 4 years. Prior to that, he was a Senior Consultant at The Greatest Good.
John Wang
(Co-Founder & CTO)Previously, John co-founded Zinc.io where he served as the Chief Engineer for 4 years. He also worked at a Software Engineer at Stripe, 37signals, and Palantir Technologies.
Salary benchmarks
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