Product Marketing Manager, Pindrop

• You are a creative and strategic thinker who thrives in collaborative, fast-paced environments, comfortable working with cross-functional teams on both general GTM projects and AI-driven marketing initiatives
• You are resilient in the face of challenges, change, and ambiguity
• You are optimistic and believe that you can make a problem into a solution
• You are resourceful, excited to uncover innovative solutions and teach yourself something new when needed—especially as the AI landscape continually evolves
• You take accountability, do what you say you’ll do, under-promise and over-deliver
• You are nimble and adaptable when priorities change and continue to see the “forest through the trees.”
• You actively seek opportunities to learn about emerging AI technologies, ethics, and best practices, and share those insights to improve program management and launch effectiveness
• 5-7 years of B2B marketing experience, including ownership of multi-channel launch plans for technically complex products, ideally with a background in SaaS/software
• Experience in product marketing for AI/ML-enabled products or cybersecurity solutions (fraud detection, authentication, deepfake prevention, etc.)
• Demonstrated ability to synthesize complex technology concepts, including AI and machine learning, into actionable marketing collateral and simplified language for diverse stakeholder groups
• Strong project management skills; proven experience driving product launches and cross-team coordination (Product, Sales, Marketing, Legal, etc.)
• Data-driven and detail-oriented—confident in leveraging analytics, competitive research, and trends in AI to inform messaging and positioning

Desirable

• Pindrop’s Product Marketing team (Pindrop PMM) plays a pivotal role in delivering Pindrop’s cutting-edge solutions to market by blending a technical understanding of the products while demonstrating their core usage, benefits, and features using simple, unified language and in the context of customer outcomes. We tell Pindrop’s most compelling product stories and educate customers on what’s possible with our products and solutions
• Lead and support the planning, launch, and cross-functional implementation of new products and features—including AI-enabled authentication, fraud prevention, and deepfake detection capabilities
• Contribute independently, and as part of multi-disciplinary teams (Marketing, Product, Sales, Legal, Finance, etc.), bringing strong communication skills and high organization to projects that leverage emerging AI technologies
• Strive to become a product expert capable of building technical product-based content rapidly, translating the impact and benefits of complex solutions—especially those utilizing AI and machine learning—into customer-centric messaging
• Develop programs and campaigns to expand into new vertical markets and geographies, with an emphasis on AI-powered differentiators
• Document customer buying journeys, key personas, and competitive landscapes, incorporating market analysis and competitive intelligence for products driven by data and AI advancements
• Partner with internal and external resources to create marketing and sales collateral that communicates both traditional and AI-enhanced product value (case studies, website content, campaign materials)
• Manage product documentation, claims, and customer references for internal and public-facing use, ensuring claims and messaging accurately reflect AI capabilities and responsible adoption
• Stay informed on AI market trends, regulatory requirements, and ethical considerations, including data privacy, bias mitigation, and responsible AI use—integrating these insights into ongoing messaging and product strategy
• Within 30 days, you’ll
• Complete onboarding and attend New Employee Orientation sessions with other new Pindroppers
• Map the product launch ecosystem—conduct stakeholder interviews across Product, Sales, Marketing, Legal, Finance, and other GTM teams to understand current launch processes, roles, and pain points
• Deep dive into Pindrop's product portfolio—including our core AI/voice security solutions, technical capabilities, and competitive differentiators through product demos and documentation review
• Shadow existing product launches to observe current project management practices, meeting cadences, and cross-team collaboration patterns
• Establish relationships with key stakeholders across different geographies and functions who will be critical to your success
• Audit current PMM processes to understand existing frameworks and identify opportunities for improvement
• Within 60 days, you’ll
• Develop your first piece of technical marketing content—one-pager, blog post, or sales enablement material documenting and demonstrating your expertise in voice/AI security or detection solutions
• Take ownership of your first product launch workstream with timelines, dependencies, and stakeholder communications
• Implement improved launch planning sessions, dependency tracking, stakeholder check-ins, and launch retrospectives, focusing on processes to support scalable launches of AI-enabled products
• Weigh into dashboards for visibility on GTM and launch initiatives, integrating analysis of competitor moves and AI market trends
• Within 90 days, you’ll
• Lead your first go-to-market initiative—whether entering a new vertical or launching a product feature powered by AI
• Launch new marketing collateral documenting competitive advantages and addressing identified gaps in our emerging toolkit
• Analyze and design scalable PMM processes for GTM, emphasizing rapid iteration and continuous improvement for AI-powered launches
• Teach us something new—share insights from industry knowledge, technical expertise, and your own learning that will elevate launch effectiveness for voice security and AI-centric products

• This position will be posted for 45 days after October 4