Solution Engineer, Fonoa
EMEA
+ Equity
Tax automation for the internet economy
Open for applications
Tax automation for the internet economy
101-200 employees
Open for applications
+ Equity
101-200 employees
Company mission
To eliminate the manual work when dealing with taxes on online transactions.
Role
Who you are
- You are fully proficient in English. Written and spoken, we are from around the world, but we work in English
- You have a strong sense of ownership and care deeply about customer experience
- You have a technical mindset and a desire to grow technically
- You are eager to learn and comfortable diving into complex problem spaces, which can encompass tax technology challenges
- You always champion the customer and balance product requests against the company vision
- You want to make a severe impact and are excited about working in a high-growth startup
What the job involves
- As a Solutions Engineer at Fonoa, you will collaborate with leading global enterprises and work cross-functionally to identify and solve complex customer challenges
- You will lead technical engagements, leveraging your discovery expertise to design and implement high-value solutions tailored to our clients' needs
- In partnership with our sales team, you will ensure the delivery of impactful and effective solutions, driving success for both our customers and Fonoa
- Partner with our Sales team to articulate the Fonoa value proposition, vision and strategy to customers
- Create and deliver product and technical presentations to new and existing customers
- Qualify sales opportunities through technical discovery based on needs and problems with customers
- Be an expert in Fonoa’s API capabilities, advocate for improvements and influence the product roadmap with internal product teams to solve business challenges
- Drive technical discussions with customers, answering questions and providing guidance on technical features and integration
- Own technical scoping, gap analysis and technical implementation plans
- Identify opportunities for process improvements and innovation within the organisation
- You are comfortable supporting customers on technical issues where necessary
- You are extremely organised and apply a methodical approach to delivering
Salary benchmarks
Our take
It's never been simpler to set up a business online. Tools like Stripe, Intercom, and Twilio have enabled entrepreneurs to sell to millions of consumers and businesses across borders. But managing tax compliance remains a minefield that gets even more intense as companies grow and scale internationally. Fonoa removes the challenge of managing indirect taxes from the everyday business of digital-native companies, with a suite of plug-and-play products that make up its global tax compliance platform.
The company achieves this by easily integrating APIs into customer data to eradicate manual tax processes. Fonoa has grown and expanded its product suite heavily since launching in late 2018 with customers including Booking.com, Spotify, Teachable, Uber, and Zoom relying on the platform to enable it to remain tax-compliant and reduce operating costs.
Fonoa's 2022 Series B funding allows the company to further its expansion plans, which includes becoming a fully international player offering services on a global scale. Fonoa is focusing on a full tax stack approach for growth, prioritising technology to suit the digital business models of today. Through this, the company is well-poised to tackle an almost unending market that has catapulted startups like Stripe to Unicorn status.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Jul 2022
$60m
SERIES B
Nov 2021
$20.5m
SERIES A
Total funding: $85m
Company benefits
- Freedom to work fully remote: You choose the location, we are flexible
- We provide all the necessary equipment: Fully equipped tech gear and whatever you need for your ideal office workspace
- 25 days annual leave, plus bank holidays in your local country
- We provide access to any learning courses, certifications, and tools through the world’s leading learning platforms
- Bi-weekly paid lunch: We come online together on Fridays
- Access to co-working hubs: You choose how to run your schedule
- Flexibility and efficiency: We like writing to communicate when meetings are pointless, and meet when it matters
- We host bi-annual company off-sites along with individual team off-sites up to twice a year
- We also have a Book Club, as a group, we choose what we read and then discuss it during a fortnightly morning huddle enjoying our breakfast, and coffee
Company values
- Ownership: Be an owner not a renter
- Problem first. Solution Second: Before starting any work on a solution, make sure to really understand the problem
- Simplicity: We seek to solve complex issues and present simple solutions to our customers
- Disagree and commit: We express our disagreements, but we stand behind team decisions
- Bias for action: In order to compete we must outperform. Speed and agility matter
Company HQ
North City, Dublin, Ireland
Articles
Leadership
Davor Tremac
(CEO)Prior to Fonoa, Davor was a GM at Uber for Southeastern Europe for 4 years, worked in consulting with McKinsey for a decade, and founded a VC-backed startup, Gourmeo.
Ivan Ivanković
(COO)Prior to Fonoa, Ivan was a Senior Operations and Logistics Manager at Uber in Croatia and Spain, ran his own consulting company, worked in the telecom innovation space, and built an e-commerce startup.
Filip Sturman
(CPO)Before Fonoa, Sturman was a business operator at Uber, Uber Eats, and Trivago between Croatia, Spain, and Germany.
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