SaaS Configuration Specialist, Questel
Intellectual property solutions
Job no longer available
Intellectual property solutions
1001+ employees
Job no longer available
1001+ employees
Company mission
To help our clients to succeed in the modern knowledge-based economy.
Role
Who you are
- This position requires strong product knowledge, technical configuration skills, and the ability to support sales cycles by ensuring trials are accurate, relevant, and ready for use
- The role demands attention to detail, analytical thinking, and a collaborative mindset
- Bachelor's degree in computer science, engineering or related field or equivalent work experience required
- The role demands a combination of IP and technical proficiency and strong interpersonal skills to interact effectively with clients and team members:
- Technically minded individual with experience in technology gained through professional work, academic studies or a combination
- 2+ years’ experience with software configuration or equivalent technical role desired but not mandatory
- Working knowledge of Microsoft Office Suite including Word, Excel, PowerPoint, SharePoint, Outlook and similar productivity tools
- Knowledge of computer programming, database structures desired but not mandatory
- Excellent written, oral communication, and interpersonal skills, and ability to interact diplomatically with all levels of law firm and corporate personnel
- Exceptional attention to detail, analytical, troubleshooting and problem-solving skills
- Articulating complex technical concepts in an understandable way to clients and stakeholders
- Adjusting to new challenges and changes in technology or project requirements swiftly
What the job involves
- We are seeking a technically minded professional to join our team as a Product Configuration Specialist (IP SaaS) focused on Pre-Sales activities for our flagship IP Management Systems, Equinox Law Firm, Equinox Corporate (ELC) and Equinox Law Firm+ (ELF+)
- In this role, you will act as a technical pre-sales enabler, supporting Subject Matter Experts (SMEs) and sales teams by preparing, configuring, and maintaining trial environments for prospects
- You will translate high-level business and functional requirements into well-configured demonstration accounts that showcase product capabilities and value
- Become a subject matter expert in Equinox Corporate (EC), Equinox Law Firm (ELF) and Equinox Law Firm+ (ELF+)
- Prepare, configure and maintain trial accounts for prospects, aligned with sales and SME requirements
- Configure system features, data, and settings to support effective product demonstrations
- Apply basic scripting of technical configuration where appropriate to enhance trial environments
- Perform quality assurance testing to ensure trial accounts are accurate, stable, and representative of real-world use cases
- Support SMEs and sales teams during the pre-sales phase by translating business scenarios into configured trial environments
- Collaborate closely with internal stakeholders to ensure trials meet prospect expectations and sales objectives
- Assist in refining demo and trial best practices to improve consistency and efficiency across sales engagements
- Maintain and update trial templates and standard configurations
- Contribute to internal documentation related to trial setup, configuration standards, and product capabilities
- Participate in internal initiatives, special projects, and other duties as assigned
Our take
Securing patents and protecting intellectual property (IP) can be an expensive and time-consuming process. Questel solves this problem by streamlining the innovation lifecycle.
The company offers an end-to-end platform that allows businesses to search, analyse and manage inventions and IP assets. Questel's solutions save businesses between 30-60% on their prosecution budget, too, highlighting why companies are attracted to their platform.
Having spun off from France Télécom (now Orange) in 2001, Questel has proven that it has significant staying power. In recent years, it has acquired a number of companies to expand its product, which forms a vital part of Questel's strategy for continued success in the IP market.
Steph
Company Specialist at Welcome to the Jungle
Insights
7% employee growth in 12 months
Company
Funding (2 rounds)
Nov 2020
$471.4m
GROWTH EQUITY VC
Jun 2015
$21.3m
GROWTH EQUITY VC
Total funding: $492.6m
Company benefits
- Permanent contract
- Profit-sharing bonus
- CSE benefits
- Restaurant card
- Health insurance
- Part-time remote
Company HQ
Gaillon, Paris, France
Leadership
Charles Besson
(CEO)Previously served as a Financial Director and then CEO of Lectra in Brazil and Colombia. Was CEO and Founder of Sericom.
Salary benchmarks
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