Email Operations Specialist, Grammarly
$88-122k
US salary varies on location. Salary for Canada: $74,000 - $92,000 (CAD)
AI-powered writing assistant
Job no longer available
AI-powered writing assistant
1001+ employees
Job no longer available
$88-122k
US salary varies on location. Salary for Canada: $74,000 - $92,000 (CAD)
1001+ employees
Company mission
Grammarly's mission is to improve lives by improving communication.
Role
Who you are
- Curiosity and the openness to learn new skillsets
- Has executed email marketing campaigns and is comfortable coding in HTML and CSS. SQL experience is a plus
- Can seamlessly align stakeholders, details, and timelines toward a specific goal and recognize operational needs and opportunities for improvement
- Understands key email performance indicators such as deliverability and engagement metrics
- Will efficiently document campaigns and processes
- Can be responsible for executing emails to millions of users regularly
- Works quickly while also minimizing errors by adhering to QA processes and having a critical eye for detail to ensure Grammarly's email program puts its best foot forward
- Has created or maintained marketing assets, including emails, landing pages, and UTM tracking links
- Has contributed to onboarding new tools and integrations and created short-term solutions through connections
- Embodies our EAGER values—is ethical, adaptable, gritty, empathetic, and remarkable
- Is inspired by our MOVE principles: move fast and learn faster; obsess about creating customer value; value impact over activity; and embrace healthy disagreement rooted in trust
- Is able to meet in person for their team’s scheduled collaboration weeks, traveling if necessary to the hub where their team is based
What the job involves
- To achieve our ambitious goals, we’re looking for an Email Operations Specialist to join our Marketing team
- Grammarly’s go-to-market teams are shaping the future of workplace communication. As a member of our team, you will be crucial in expanding the use of our innovative, trustworthy AI writing tools
- Assist in campaign creation including email build, list segmentation, journey setup, and tracking
- Oversee campaign nomenclature and hierarchy and update as necessary
- Conduct A/B and segmentation tests that enhance marketing effectiveness to identify best marketing practices for email audiences
- Build ongoing strategies to optimize email/nurture performance and conversions, including segmentation and automation testing
- Support ad-hoc requests and strategically problem-solve and identify opportunities to improve email deliverability
- Help manage, direct, and answer inquiries/questions related to email campaigns
- Document campaigns and processes to support team needs
- Support the Marketing analytics team by pulling campaign reporting from Iterable
- Establish strong working relationships with the Lifecycle Marketing team to recognize needs and opportunities for improvement
Our take
From professional writing to everyday correspondence, effective communication is critical. Grammarly is an AI-powered writing assistant that helps people write clearly and without mistakes, checking spelling, grammar, and other potential pitfalls.
Grammarly was originally launched as a subscription service for students, although the platform has moved into the mainstream in the last decade. It went freemium in 2015 and now works across more than 500,000 applications and websites, including email clients, enterprise software, and word processors. Paid tiers give users more tools beyond grammar and spelling checks, including things like word choice, sentence rewrites, tone adjustments, fluency, and formality level.
The company has been profitable since the beginning and now has a valuation of more than $13 billion, placing it among the 10 most valuable startups in the US. The AI writing assistant space is heating up, and Grammarly is hoping to defend its position against offerings including Scalenut, Ginger and Microsoft's Editor by the release of its SDK, making it far easier to integrate Grammarly into other applications. So far, this has been used in over 4,000 products and earned excellent ratings and increased user numbers of Grammarly's service.
Steph
Company Specialist at Welcome to the Jungle
Insights
44% employee growth in 12 months
Company
Funding (last 2 of 3 rounds)
Nov 2021
$200m
LATE VC
Oct 2019
$90m
LATE VC
Total funding: $400m
Company benefits
- Support for professional development with training, coaching, and regular feedback
- Global, local, and team-specific events and programs
- Catered lunches
- Gym and recreation stipends
- Admission discounts
- Work from home opportunities
- Medical, dental, vision, financial, and other benefits, as well as equity
- Support to set up a home office
- Ample and defined time off
- 401(k) matching
Company HQ
Financial District, San Francisco, CA
Leadership
Alex Shevchenko
(Co-Founder & Board Member)Studied at Vienna's International University before receiving an MBA from the University of Toronto. Co-founded MyDropBox.com in 2006. The company was bought by Blackboard Inc. three years later. Co-founded Grammarly in 2009.
Max Lytvyn
(Co-Founder & Board Member)Studied for an MBA at Vanderbilt University before joining Blacboard Inc. as Director of Product Strategy in 2007. Was General Manager and then Partner at Sciworth Labs from 2004 to 2013. Was a Board Member at Uniweb and invested in farmland investment platform FarmTogether.
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