Deal Desk Analyst, Staffbase
$80-90k
More information about location
1-3 days a week in office (Tribeca, NYC)
Employee communications platform
Be an early applicant
Employee communications platform
501-1000 employees
Be an early applicant
$80-90k
More information about location
1-3 days a week in office (Tribeca, NYC)
501-1000 employees
Company mission
Staffbase's mission is to unite companies and their employees behind a common purpose.
Role
Who you are
- 2+ years of experience in Deal Desk, or in a similar function such as Sales Operations, Procurement, Order Management or Finance
- Fluent in English (and German is a big plus)
- Strong commercial acumen with the ability to understand subscription pricing models or experience within B2B SaaS sales
- Meticulous and detail oriented, especially in a teamwork environment
- Excellent negotiation, communication, and relationship building skills
- Experience working in a fast-paced, high-growth environment
- Proficiency in Salesforce and Salesforce CPQ
What the job involves
- Staffbase is looking for a Deal Desk Analyst to join our growing team in North America. The Deal Desk Analyst will be a pivotal player in driving Staffbase’s revenue growth, streamlining the sales process, and maximizing efficiencies for our global sales organization.
- You’ll be responsible for supporting Account Executives through quoting, through deal structuring and deal approvals - ensuring alignment with business objectives and policies.
- This role will be a key collaborator to the Sales, Finance, Legal, and Customer teams. You’ll be a trusted specialist to guide Sales in structuring deals that meet customer needs while optimizing revenue potential
- Support and advise the organization on deal and contract structure, maximising live and committed revenue and applying approval rules when necessary
- Review and process quotes configured in CPQ for accuracy and compliance, preventing issues for invoicing as part of the Order-to-Cash process
- Customise contracts for complex deals, fulfilling approved requests and paying attention to detail on the format of customer-facing documents
- Conducting final reviews diligently and efficiently when booking deals, especially for month-end or quarter-end reconciliation activities with Finance
- Adapt and evolve with changes to pricing, policies and products - learning and applying changes in line with company objectives and strategies
- Work closely with Sales Operations and Business Systems teams to maintain Salesforce records and ensure process disruptions are minimised
- Maintain resources with peers to support creating contracts efficiently, such as language libraries, order form templates, SOWs and MSA templates, exception trackers and more
- Constantly evaluate and share ideas that would enhance deal desk processes, tools, and systems to drive operational efficiency and scalability
Our take
Since launching in 2014, Staffbase has grown into a major name in the internal communications niche. Its platform is used by the likes of Samsung, ALDI, DHL, and Domino’s to create branded, mobile-first communication and information sharing tools which can access a company’s intranet from anywhere.
Staffbase has managed to set itself apart to some extent from the range of other internal communication apps like Slack and Teams by focusing on building a product tailored towards dedicated internal communication teams, rather than taking a more general approach.
This is proving to be a good decision as, with the shift to remote and hybrid working, the last few years have seen Staffbase gather serious momentum. A 2021 merger with Canadian competitor Banantang has been followed up by a series of major funding rounds and a rise to unicorn status. As well as this, it’s been expanding its own product portfolio through a number of strategic acquisitions as it looks to stay ahead of the competition.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
9% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Mar 2022
$116.7m
SERIES E
Mar 2021
$145m
SERIES D
Total funding: $313.8m
Company benefits
- Financial Benefits: Let’s talk about money – all Staffbase employees get stock options granted (ESOP). When the company wins, you win, too. Additionally, we offer country-specific pension plans to all employees.
- Health@Staffbase: We care about your physical and mental health. Staffbase provides mental health resources with certified clinicians via phone, email, chat, and video. Beyond healthy snack options, drinks, and dynamic workspaces, we also offers free sports courses.
- Ongoing Learning: We thrive on personal and professional growth. Every employee gets €1,800/$2,200/£1,650 per year to spend on education.
- Parental Leave: We recognize that one of the most special events in an individual's life is the birth or adoption of a child. We offer paid parental leave options for all employees.
- Flexibility: When it comes to your personal life, it’s not our place to dictate your schedule. We offer flexible work from home as well as full-time and part-time options.
- Generous Vacation Policies: Taking time off is important. We want you to take vacation and give your body and mind a break when you need it.
- Fun Stuff: From virtual art nights to scavenger hunts: there are no limits when it comes to fun team building activities at Staffbase. Once a year, we all gather for THE ONE BIG internal event: Staffbase Camp.
- Giving Back: Giving back is important to us. Every employee can volunteer one day per year at an organization of choice. On top, Staffbase contributes with a donation.
- Lease a Bike: We offer our employees loaned bicycles and cyclists' safety equipment as a tax-free benefit. It’s an initiative to promote healthier journeys to work and to reduce environmental pollution. This benefit is currently available in Germany, UK, and the Netherlands.
Company HQ
Altchemnitz, Chemnitz, Germany
Leadership
Martin Böhringer
(CEO)Previously co-founded productivity app builder startup Hojoki, serving as CEO before co-founding Staffbase.
Lutz Gerlach
(COO)Before Staffbase, co-founded and served as COO of Hojoki.
Frank Wolf
(President)Previously worked in Social Technologies and Collaboration for T-Systems Multimedia Solutions (T-Mobile), following seven years as a Manager for Accenture.
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