Compliance Specialist, Wisetack

• 2+ years of compliance experience, preferably in consumer lending, banking, or fintech
• Hands-on experience with marketing compliance, complaint tracking, and bank/institution audit support
• Familiarity with consumer lending and servicing regulations (e.g., TILA, ECOA, UDAAP, CFPB guidelines)
• Skilled in applying tools like Alloy, PerformLine, Salesforce, Google Suite, and ChatGPT. Comfortable learning and integrating new technologies
• Strong analytical, communication, and organizational skills; adept at managing multiple compliance priorities and stakeholder expectations

Desirable

• As our Compliance Specialist, you'll safeguard regulatory integrity across marketing, lending, and operations. You’ll be the point person for compliance reviews, audits, and bank partner inquiries—leveraging modern tools (including RegTech and AI) to drive efficiency. Moreover, you will drive compliance frameworks that enable responsible innovation
• Marketing Compliance: Review all marketing collateral (emails, ads, web content, social) to ensure alignment with consumer protection, advertising, and financial regulations
• Complaint Management: Assist in tracking, investigating, and escalating customer complaints, ensuring timely resolution and regulatory documentation. (Reflects common compliance functions in consumer-facing fintech roles.)
• Regulatory Compliance: Stay current with regulations governing consumer lending and servicing; monitor implementation across operations
• Audit & Bank Partner Support: Provide comprehensive audit responses, documentation, and clarifications to bank partners—ensuring responsiveness and accuracy. (Echoed in fintech-banking compliance interactions observed in job patterns.)
• Tool & System Administration: Utilize platforms such as Alloy, PerformLine, Venminder, Salesforce, and Google Suite for compliance monitoring, workflow tracking, and reporting. Leverage AI tools like ChatGPT for research assistance, content review, and process improvements. (RegTech adoption in compliance roles is increasingly common.)
• Continuous Improvement: Collaborate with cross-functional partners to enhance compliance processes, documentation standards, and training materials