Software Engineering Manager, Thanx
Loyalty & guest engagement platform
Open for applications
Loyalty & guest engagement platform
21-100 employees
Open for applications
21-100 employees
Company mission
To help brick-and-mortar businesses be more data-driven.
Role
Who you are
- Experienced Leader: 6+ years as an individual contributor and 2+ years managing engineering teams
- People-Centric: You see success through the growth, morale, and performance of your team
- Candid Communicator: Skilled at delivering and receiving feedback, even in tough conversations
- Remote Management Pro: Proven success managing remote teams in an agile environment
- Technical Mentor: Strong technical background that enables you to support your team through complex challenges
Desirable
- Proficiency with web and mobile frameworks
- BS or higher in Computer Science
- Experience at a growth-stage startup
What the job involves
- As Thanx reaches new financial milestones, we’re expanding our R&D team and seeking an experienced Software Engineering Manager to join our leadership
- You’ll drive high-performance culture, strengthen team relationships, and ensure delivery on high-impact roadmap initiatives
- Cultivate Culture: Foster a culture of high performance, continuous improvement, and accountability across your team
- Empower Your Team: Build trusted relationships through candid feedback, career mentorship, and growth opportunities
- Ensure Delivery Excellence: Oversee the successful execution of priorities, balancing speed with quality in every deliverable
- R&D Collaboration: Partner with R&D leadership to address process and organizational improvements and drive efficiency
- Develop Talent: Conduct regular 1:1s, offer mentorship, and support career growth, helping your team reach new heights
- Recruit and Onboard: Lead the hiring and onboarding process to bring in and integrate new talent effectively
- Boost Team Performance: Monitor and improve team morale, productivity, and overall performance
- Drive Innovation: Champion a culture of innovation, encouraging new ideas and collaboration across teams
Our take
Consumer expectations are at an all time high, and the way that brands facilitate engagement with their customers must be distinctive and authentic to the brand. That’s an extremely challenging task for brick and mortar retailers, for example restaurants, competing in a digital age.
Thanx helps businesses like these with a multi-channel marketing platform that replaces and consolidates point solutions into a single loyalty-driving channel. Its distinctive strategy is to focus on delivering non-traditional loyalty programs, maximising a sense of distinctive engagement that heightens brand-consumer relationships.
After a period of development, which included the acquisition of marketing and data insights platform ZeroStorefront, Thankx fully launched what it calls Loyalty 3.0 - that enables any brand to deliver sophisticated loyalty programs regardless of its size and scope. It also partnered with Olo, an SaaS platform for restaurants, so that its users can take advantage of its Order, Pay, and Engage solutions on top of its own offerings.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 3 rounds)
Dec 2016
$17.1m
SERIES B
Nov 2014
$4.7m
SERIES A
Total funding: $23.1m
Company benefits
- Workplace flexibility (hybrid/remote/in-office)
- 401k plan
- Excellent healthcare benefits including telemedicine Services
- Home internet reimbursement
- Home office stipend
- In office meals & team events
- "Thanx for Lunch" monthly meal stipend
- Take what you need PTO
- Learning and development
- Mac OS hardware
- Quarterly Employee Recognition Program
Company values
- Find a way - We’re undeterred by sticky challenges and encourage risk-taking outside our comfort zones but are always willing to seek guidance
- Focus on what matters - For our merchants, it's data-driven results. For our users, it's a delightful experience. And for our team, we invest in people over perks
- Say “Thanx” genuinely - We know thoughtful appreciation is the cornerstone of trust, caring, and collaboration — internally and externally
- Welcome diverse perspectives - We encourage and actively seek others’ opinions; while thoughts might be challenged, all contributors are treated with mutual respect
- Empathy over ego - We believe in “all-hands-on-deck” and happily make sacrifices to help teammates without hesitation
Company HQ
Union Square, San Francisco, CA
Articles
Leadership
Zach Goldstein
(Co-Founder & CEO)Attended Dartmouth before joining Bain & Co as a Consultant. Founded Thanx on graduating from Stanford with an MBA.
Aaron Newton
(Co-Founder & Chief Data Officer)Aaron is a veteran of tech companies like CNET and Epitomic.com. Most recetnyl, they were working at Cloudera as employee #6.
Darren Cheng
(Co-Founder & CTO)Founded Thanx on graduating from Dartmouth with a BA in Computer Science.
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