Social Media Lead, Resolve AI

Salary not provided

+ Equity

Senior and Expert level

San Francisco Bay Area

More information about location

5 days a week in office

AI production engineer

Open for applications

AI production engineer

1-20 employees

B2BArtificial IntelligenceSaaSData AnalysisAutomation

Open for applications

Salary not provided

+ Equity

Senior and Expert level

San Francisco Bay Area

More information about location

5 days a week in office

1-20 employees

B2BArtificial IntelligenceSaaSData AnalysisAutomation

Company mission

To make machines be on-call for humans, not the other way around.

Job

Company

Role

Who you are

Proven track record of growing engagement and impressions for a B2B SaaS or tech brand
Finger on the pulse of AI, software engineering culture, and broader tech trends—knows what’s happening now
Creative urgency: able to turn ideas into live content within hours, not days
Skilled at fostering conversations, not just publishing announcements
Experience with AI-powered creative workflows (e.g., generating ideas, scripts, visuals)
Cross-functional collaborator who can work with leadership, engineers, and marketers seamlessly
Comfortable both creating original content and curating voices from the community

What the job involves

You will be the voice of Resolve AI across social channels—building and maintaining a presence that feels impossible to ignore. This role is both strategic and hands-on:
Own and manage the content calendar for LinkedIn, X, and emerging platforms (potentially Reddit, Substack)
Identify and jump on relevant industry trends to inject a bold Resolve AI perspective
Collaborate cross-functionally with Recruiting, Product, Sales, and Marketing to generate content from customer stories, product launches, culture moments, and thought leadership
Proactively engage in online discussions to build the brand’s presence and spark debate in the software engineering and AI community
Monitor conversations across platforms to find entry points for high-impact commentary and trend participation
Develop lightweight but high-quality assets (text posts, carousels, short-form videos, reels) that balance speed with creativity
Use AI tools and workflows to scale ideation, asset creation, and experimentation

Our take

Finding and fixing software problems can take mountains of time that engineers could otherwise be spending driving innovation. Resolve AI supplies a platform that can automate a good amount of this process, freeing up humans for more important or unique tasks.

Leveraging generative AI, Resolve's platform automates root cause analysis and incident response - and is able to cut mean-time-to-resolution by an impressive 80%. The AI handles all common alerts and actions, can understand code and capture changes without the need to be trained.

These capabilities mean that Resolve AI can automate a greater chunk of incident resolution that other tools, a fact that makes it stand out as a valuable investment. The company has raised substantial funding that will be used to grow its headcount and expand platform capabilities even further.

Freddie

Company Specialist at Welcome to the Jungle

Company

Funding (1 round)

Oct 2024

$35m

SEED

Total funding: $35m

Company HQ

Mission District, San Francisco, CA

Leadership

Spiros Xanthos

(Founder & CEO)

Previously SVP and General Manager for the Observability Business at Splunk. Was CEO and Founder at Omnition, started and ran Pattern Insight until selling it to VMware, and founded ezhome.

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