Senior Manager of Community, Mercury

$168.9-234.6k

+ Stock options. Salary dependent on location. For Canadian employees (any location), the base salary range is CA$177,400 to CA$199,500

Senior and Expert level

New York

San Francisco Bay Area

Remote from Canada, US

Banking services for startups

Posted today

Banking services for startups

501-1000 employees

FintechB2BBankingFinancial Services

Posted today

$168.9-234.6k

+ Stock options. Salary dependent on location. For Canadian employees (any location), the base salary range is CA$177,400 to CA$199,500

Senior and Expert level

New York

San Francisco Bay Area

Remote from Canada, US

501-1000 employees

FintechB2BBankingFinancial Services

Company mission

To make scaling tech companies simpler with a personalized banking stack for startups, and power the next generation of companies that will shape the American industry.

Job

Company

Role

Who you are

Have 8+ years of experience in community or ecosystem marketing, with 2+ years managing teams
Have led successful community programs at a high-growth company, ideally one whose target audience is founders or small business owners
Are fluent in founder/startup culture and understand how to lead teams that engage authentically in these spaces
Are a strategic thinker who can translate high-level vision into clear, actionable direction for your team
Have experience managing cross-functional initiatives and collaborating with senior stakeholders
Are passionate about building community as a durable, compounding asset—not just a channel
Familiarity with influencer/creator ecosystems
Strong understanding of content marketing and distribution models
Existing relationships with startup and founder communities

What the job involves

We’re seeking a Senior Manager of Community to lead Mercury’s community function—owning the strategy, building the roadmap, and guiding a growing team of community professionals to scale our impact
This role is pivotal in shaping how Mercury shows up in the founder ecosystem and how we build meaningful, long-term relationships with entrepreneurs
You will be responsible for driving vision and alignment across brand, events, and content and ensuring that community is not just a channel, but a feedback loop that informs marketing and product
Own and evolve Mercury’s community strategy, with a focus on increasing reach and awareness through a flexible approach to community that can scale with our business
Lead and mentor a team of community and program managers, setting clear goals, priorities, and frameworks to guide their execution
Set direction for how Mercury engages on external community forums—ensuring tone, approach, and presence reflect our brand and resonate with founders
Develop scalable programs that turn community members and influencers into brand advocates, expanding our organic reach and credibility
Foster partnerships with strategically important communities, and equip your team to deliver value in those ecosystems
Build the playbook for community-driven content and event distribution, making community a key amplifier of our owned media
Synthesize community insights and collaborate with product and marketing teams to inform roadmap, messaging, and campaign strategy
Design and implement scalable infrastructure and operational processes to facilitate collaboration across internal teams and external stakeholders
Measure the impact of community strategies against company goals and adapt/iterate accordingly to ensure the highest impact work is being prioritized

Our take

Frustrated by the archaic, fee-laden banking services offered to entrepreneurs, the founders of Mercury set out to create a better solution. They envisioned a platform that was dynamic, tech-driven, and free from unnecessary fees.

Mercury delivers on this vision by automating business payment processes, offering FDIC-insured accounts, and providing full API access, empowering entrepreneurs with greater control and efficiency. This approach stands in stark contrast to traditional startup banking, which often burdens young businesses with high fees and limited functionality.

By prioritizing user experience and offering a free service tier, Mercury has attracted over 100,000 businesses and achieved a $1B valuation in 2021. As a rising unicorn in the stagnant world of startup banking, mercury is poised for continued growth, constantly adding new features and expanding its team to further disrupt the industry.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Top investors

50% employee growth in 12 months

Glassdoor (4.5)

Trustpilot (4.2)

Company

Funding (last 2 of 5 rounds)

Mar 2025

$300m

SERIES C

Jul 2021

$120m

SERIES B

Total funding: $450.9m

Company benefits

Health, dental, & vision
12+ weeks of paid parental leave
$600 USD custom WFH equipment setup
Unlimited vacation policy (with a mandatory minimum)
Retirement matching up to 4% of base salary (401k/RRSP)
Paid 6-week sabbatical after the 5-year mark
Annual $1K USD learning & development budget
Unlimited book budget
Weekly $100 USD food budget
Monthly $100 USD wellness budget
Monthly $50 USD cellphone reimbursement
Pet-friendly offices with free tea & lunch

Company HQ

SoMa, San Francisco, CA

Leadership

Jason Zhang

(COO)

Studied Biology at Stanford before spending over 4 years at Heyzap in Business Development.

Immad Akhund

(CEO)

Graduated from the University of Cambridge, then worked as a Software Developer at Aquila and Bloomberg. Also founded Clickpass and Heyzap, and was a Part-time Partner at Y Combinator.

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