Paid Media Team Lead, Smartly.io

• This role is ideal for an experienced paid media professional who combines client strategy expertise with people leadership skills
• 7+ years of experience in digital media, with deep expertise in Paid Social and strong understanding of the broader advertising ecosystem
• 1+ year of experience in managing a team
• Proven track record of building and maintaining senior client relationships
• Strong analytical and strategic mindset with excellent communication skills
• Highly organized, proactive, and able to balance client outcomes with team development

Desirable

• Smartly is looking for a Team Lead to join our Smart Services team
• As a Team Lead, you’ll be responsible for managing key client relationships, guiding a team to deliver exceptional results, and driving adoption of Smartly’s solutions
• Client Leadership: Act as a trusted advisor to senior stakeholders, ensuring strong client retention and value delivery through strategic guidance and operational excellence
• Team Management: Lead, coach, and develop a team of paid media specialists and managers, setting clear goals, ensuring accountability, and fostering growth
• Strategic Direction: Oversee the development and execution of testing agendas, campaign strategies, and adoption of Smartly’s tools to improve client performance
• Operational Excellence: Ensure processes, SLAs, and best practices are followed consistently while driving efficiency and continuous improvement
• Cross-Functional Collaboration: Partner with Creative Services, Marketing Science, Product, and Technical Consulting to deliver integrated solutions and share learnings across the organization
• Commercial Awareness: Maintain strong understanding of contracts, forecasts, and account health, identifying opportunities for growth and efficiency