Associate Implementation Manager, HiBob

• 2+ years of professional experience in financial consulting, finance, accounting, investment banking, implementation consulting, or a related field
• Strong analytical skills, including financial modeling and in-depth analysis; a modeling exercise will be part of the interview process
• Solid understanding of the relationship between the Income Statement, Balance Sheet, and Cash Flow Statement
• Excellent communication and interpersonal skills, with the ability to lead customer conversations, explain complex concepts clearly, and build trust
• Highly organized and detail-oriented, with the ability to manage tasks efficiently and follow through on commitments
• Proactive, self-motivated, and accountable, with a strong sense of ownership over responsibilities and outcomes
• Quick learner who is comfortable navigating ambiguity, solving unfamiliar problems, and asking thoughtful questions when needed
• Eager to learn, receptive to feedback, and motivated to grow into more complex implementation responsibilities over time
• Must be based in the UK and able to work from the London office on a hybrid basis (2 days per week)

Desirable

• The Associate Implementation Manager is a hands-on, customer-facing role that helps onboard Bob Finance customers successfully and sets them up for long-term success
• In this role, you’ll partner closely with Implementation Managers to build financial models, dashboards, budgets, metrics, and other key onboarding deliverables that automate and improve customers’ FP&A workflows
• You’ll also have the opportunity to lead Insights-only onboardings, giving you direct customer ownership while developing toward more complex implementation responsibilities over time
• This is a great fit for someone with strong finance, analytical, and communication skills who is eager to learn, solve problems, and grow within HiBob’s implementation team
• Partner with Implementation Managers to support new Bob Finance customer onboardings from kickoff through go-live
• Build and configure financial models, dashboards, metrics, reports, and other onboarding deliverables within Bob Finance
• Configure and validate customer budgets, financial data, and planning assumptions to ensure accurate setup and a smooth customer experience
• Analyze customer financial models, reporting processes, and FP&A workflows to help translate business needs into scalable solutions in the platform
• Lead Insights-only, analytics-focused onboardings, including customer communication, deliverable creation, enablement, and go-live support
• Help enable customers on their models, dashboards, and reporting so they feel confident using Bob Finance after onboarding
• Collaborate cross-functionally with Implementation, Customer Success, Support, Data Operations, Product, and Engineering to resolve issues and deliver strong customer outcomes
• Manage assigned tasks and work streams across multiple customer projects, ensuring timelines, quality standards, and customer expectations are met
• Surface customer feedback, product gaps, and process improvement opportunities to help improve the onboarding experience
• Continue building implementation expertise by taking on increasing ownership across more complex customer projects over time