Senior Experience Designer, Hargreaves Lansdown
Discretionary annual bonus (dependant on role level)
More information about location
The UK's number one investment and savings platform for private investors
Posted today
The UK's number one investment and savings platform for private investors
1001+ employees
Posted today
Discretionary annual bonus (dependant on role level)
More information about location
1001+ employees
Company mission
To make it easy for people to save and invest for a better future.
Role
Who you are
- We know that sometimes people can be put off applying for a job if they don't tick every box. If you're excited about working for us and have most of the skills or experience we're looking for, please go ahead and apply. We’d love to hear from you!
- Demonstrable experience in Product/UX/UI/Content design with a strong portfolio of impactful work across industries, products, or platforms
- Experienced with end-to-end design, interaction modeling, microcopy, and visual design
- Strong attention to detail and user empathy balanced with business and technical feasibility
- Good understanding of usability, accessibility, user psychology, and performance metrics
- Experience collaborating with and influencing C-suite or senior leadership
- Strong communication, facilitation, and storytelling skills
- Experience mentoring and nurturing a team of designers and contributing to team development
- Fluent in Figma, prototyping tools, design systems and analytics
- Degree in Product Design, UX/UI Design or related field
- Experience working in enterprise or multi-platform (web, mobile, service) environments
- Good knowledge of accessibility, inclusive design, user psychology, performance metrics and latest industry trends
What the job involves
- We’re seeking a Senior Experience Designer to craft end-to-end design solutions that blend strategic thinking with hands-on delivery. Working across multiple squads and products, you’ll be a cross-functional, full-stack designer who brings vision to life through scalable systems and innovative, user-centric experiences
- In this role, you'll independently lead large, complex design challenges—shaping product and service experiences that deliver measurable value. By aligning user needs with business goals, you'll influence direction, improve outcomes, and contribute directly to organisational success
- You’ll collaborate closely with cross-functional teams and senior stakeholders, embedding design as a core lever for transformation and innovation. Drawing on your expertise across UX, UI, content, research, and service design, you'll elevate the quality, accessibility, and impact of design while validating solutions through testing and iteration
- As an experienced Designer within the team, you’ll drive knowledge sharing, champion best practices, and support governance standards. You’ll also mentor peers and junior designers—contributing to a high-performing, inclusive design culture that thrives on continuous growth and shared success
- Leading experience design across multiple projects, crafting holistic design solutions that integrate UX, UI, content, and service design layers
- Creating detailed user flows, prototypes, high-fidelity UIs, and test plans that align to the experience design strategy and vision
- Designing inclusive, accessible interfaces for end-to-end experiences across responsive web and native platforms
- Writing and testing UX copy, content flows, and microinteractions
- Collaborating with product managers and engineers for QA and implementation support
- Innovating with new features that enhance the client experience, reflecting industry best practice and latest trends
- Presenting designs through storytelling, advocating a client-first mindset to senior stakeholders and influencing high-level decisions
- Partnering with researchers and product leads to analyse user feedback and metrics, validate and iterate solutions to inform design direction
- Setting the bar for design standards across the team, embedding best practices, user-centred thinking and empathy
- Mentoring junior researchers and contribute to team capability development and shaping the team culture
Application process
- End Date: September 22, 2026
- This will be a 1-2 stage process including a presentation and competency based questions
Our take
Hargreaves Lansdown is the UK's number one investment platform for private investors, trusted by 2M people to help manage their money. Founded back in 1981 in a spare bedroom, it's grown into a powerhouse, and with more than £170B in assets under its administration, it's become the biggest name in DIY investing in the country.
The company offers a wide range of services that include Stocks and Shares ISAs, pensions (SIPPs), savings accounts, and a market-leading investment app, making it easy for everyday people to invest, save, and better plan for their retirement.
Recently, HL was taken private in a £5.4B deal, with new leadership aiming to modernise and future-proof the business. And despite more competition from digital challengers, it continues to thrive, adding more customers, launching new features, and paying strong dividends. On top of that, it's got over 40 years of experience and a forward-thinking team driving it towards even more success.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Generous Discretionary Annual Bonus
- Up to 19% Pension
- Private Medical Insurance*
- Health Cash Plan
- Income Protection
- Life Assurance (4x Salary)
- Additional Holiday Purchase
Company HQ
Canon's Marsh, Bristol, UK
Leadership
Richard Flint
(CEO)Previously, Richard spent over 5 years at Sky Betting & Gaming as CEO and an Executive Chair. Prior to that, he spent over 13 years at Sky as a Managing Director. Now, he is an Investor and Chairperson at a number of companies.
Mohamed Ait Si Brahim
(Group CTO)Mohamad is also a Member of the Harvard Business Review Advisory Council. Previously, he spent over 7 years at Profile Pensions as CTO. Prior to that, he was a VP of Engineering at OpenGamma and Head of Market Risk Technology at LSEG.
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