Business Operations Analyst, Cross River

• Is organized, proactive, and excited to learn
• Enjoy solving problems and making things better
• Communicate clearly and aren’t afraid to ask questions
• Thrive in a collaborative, fast-moving environment
• Have some exposure to project management or operations

Desirable

• We're looking for a driven and curious individual to join our Central Support team as a Business Operations Analyst
• In this role, you’ll help shape how we work with partners, improve internal processes, and support our fast-growing Strategic Partnerships team
• You’ll gain hands-on experience in project management, cross-functional collaboration, and change management
• Track and manage partners change requests, ensuring smooth execution and clear communication across teams
• Collaborate with internal stakeholders to meet timelines and deliverables, keeping things moving and aligned with goals
• Communicate directly with partners to set expectations, resolve blockers, and keep everyone informed
• Identify inefficiencies and help design smarter workflows that scale as we grow
• Work with teams across the company to gather feedback, understand pain points, and co-create solutions
• Launch initiatives that improve speed, quality, and the overall experience for our clients and partners