Solutions Architect, Postman
German Speaker
+ Equity
Collaboration platform for API development
Job no longer available
Collaboration platform for API development
1001+ employees
Job no longer available
+ Equity
1001+ employees
Company mission
To simplify each step of building an API and streamline collaboration to help create better APIs—faster.
Role
Who you are
- Ideally, we are looking for someone who lives and breathes APIs, is extremely comfortable with JavaScript (including live coding in front of customers), has experience in managing large Fortune 100 enterprise customers, and is an expert Postman user already!
- Strong technical background from a Bachelor's degree in Computer Science/Engineering, a related field, or relevant work experience
- Fluent in German and English
- 8-12 years of experience as a solutions architect, sales/solutions engineer or software development engineer
- Comfortable engaging and working with all levels of technologists from individual developers, development teams, QA teams, architects, product managers, and engineering and product management leaders
- Experience with engaging senior management and executive audiences to convey Postman's value proposition
- Capable of forging deep, long-lasting relationships with customers
- Strong understanding of APIs, and experience with producing and consuming with APIs across different domains
- Strong understanding of modern development methodologies and DevOps with an appreciation of the software development life cycle
- Comfortable with the enterprise SaaS sales process and customer relationship management
- Excellent listener that seeks to understand what a customer is trying to achieve rather than pre-supposing solutions
- Familiar with typical developer tooling: IDEs, Git, CI/CD, monitoring services, microservices, containers, cloud computing services, etc
- Fast learner, excited and willing to learn new technology on an ongoing basis
- Great communication skills (presentation, verbal and written)
- Enjoys a fast-paced environment and loves teamwork and collaboration
What the job involves
- With so many organizations using Postman, we are looking for exceptional Solutions Architects (post-sales) to join our team and help us to efficiently support and grow our enterprise business
- You will partner with our Customer Success team to nurture customer relationships, guide Postman users on how to most effectively leverage our platform to build their APIs and promote an API-first development culture
- In addition to working with a product that customers already know and love, you will be well-supported in this role by our Customer Success, Enablement, Developer Relations, and Engineering teams
- Act as trusted advisors to consult, teach, and guide customers towards increased API lifecycle maturity
- Help to drive value and adoption of Postman by assisting customers to understand how Postman can solve their business and API-related needs
- Build and nurture strong customer relationships with assigned accounts
- Always be curious and constantly conduct discovery to understand customer use cases and pain points in order to then best position the Postman API platform in response
- Be strong customer advocates and act like an extension of the customer's team
- Partner closely with Customer Success Managers to devise success plans for assigned accounts
- Collaborate with Sales and Customer Success to identify outreach targets to drive expansion opportunities
- Guide customers along their API journey via education, technical consultation, and general enablement to help them achieve their development and business goals
- Establish liaisons with the Product team to stay abreast of product developments and roadmap
- Listen for and qualify customer feedback and share with the Product teams internally so that Postman can continue to best support our customers
- Aid in producing enablement resources that lead customers towards realizing the full value of the Postman API platform
- Build solutions for customer problems/needs that improve their user experience to show the “art of the possible”
Our take
Postman is a SaaS collaboration platform designed to streamline API development teams. APIs serve as the backbone for communication and data sharing across numerous applications, playing a pivotal role in today's device-centric landscape. The platform offers tools for testing, version control, and documentation, ensuring the efficient production of APIs.
Initially founded in Bangalore, Postman has since relocated its headquarters to San Francisco. With a prestigious clientele including X, Shopify, and Intuit, the platform boasts over 15M developers worldwide. Postman actively engages with the API developer community through various initiatives, such as hosting hackathons with enticing cash prizes.
The growing reliance on APIs to fuel digital transformation, compounded by the widespread shift to remote work and digitalization, underscores their critical importance. Moreover, the sensitive nature of APIs, given the data they transmit and the potential security risks, accentuates the need for robust development practices. Hence, Postman has thrived as companies seek to develop secure APIs efficiently to meet evolving demands.
Steph
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Health care: Based on where you're located and the plans available there, you can have up to 100% of your and your family's premium costs covered by Postman, or receive a generous monthly allowance to supplement existing medical coverage
- Unlimited PTO: All full-time Postman employees have unlimited paid time off (PTO). We strongly encourage everyone to exercise this benefit to ensure that personal and work lives remain well-balanced, healthy, and fully charged. Your body, mind, spirit, and loved ones will appreciate it!
- Supporting healthy meals: We want to ensure you eat healthy each day. It's why we provide a taxable monthly stipend so that you can be nourished throughout the week
- Play well, be well: We're serious about your wellness. Whether it's a boxing club membership, hula classes, or a longboard, we're here to cheer you on to get out and get moving. We'll reimburse you for activities and items that bring you joy through our wellness and fitness program
- A room with a view: We want you set up for success! To help make your home office comfortable, we'll provide a one-time reimbursement for your office set-up and headphones. Internet and phone costs are also reimbursable on a monthly basis
- Career development: We support your career development by providing access to unlimited courses on Udemy and a book allowance. Enhance and uplevel your skills, and even learn something completely new!
Company values
- Create with curiosity: We repeatedly ask, “Why?” and challenge best practices. Asking “Why?” and “Why not?” is how we start each experimental journey, with a willingness to fail until we succeed. At Postman, no star is too far to shoot for
- Earn trust: We seek input first and listen before taking action. We're always open to perspectives because a diversity of thought and discussion improves our chances of discovering the best solutions
- Embrace constraints: We see constraints as an opportunity to be creative and resourceful with the people and tools we have available to us
- Win together: We count on each other, always offer help, and focus on solutions. We are a hybrid workplace spanning the globe, but Postmanauts are part of a tight, trusting community that appreciates each person's contributions toward Postman's mission
- Own & deliver: We learn from our mistakes and adapt with ease. We push ourselves to take bold but smart risks, and we celebrate failures for the learnings we gain as a result
Company HQ
Financial District, San Francisco, CA
Articles
Leadership
Abhinav Asthana
(CEO)They began their career as CTO of BITS360, which they co-founded in 2007, before co-founding Grayscale Design and TeliportMe. They used this entrepreneurial experience to co-found Postman in October 2014, aiming to simplify API development.
Share this job
View 47 more jobs at Postman