Corporate Partnerships Account Manager, Workstream
$100-140k
HR and payroll solutions built specifically for restaurants
Job no longer available
HR and payroll solutions built specifically for restaurants
201-500 employees
Job no longer available
$100-140k
201-500 employees
Company mission
To help businesses hire faster and smarter, so they can focus on supporting their team and serving their customers.
Role
Who you are
- Minimum of 3-5 years of experience in strategic partnerships, enterprise sales, partnership account management, customer success, or business development
- Executive presence and ability to articulate the value proposition of an enterprise software solution, address difficult questions, and incentivize key stakeholders to support projects
- A creative, proactive and strategic thinker who has experience opportunity sizing, building business cases for executive leadership, and generating buy-in internally and externally
- Very organized and accountable with an affinity for building strong relationships
- Team first mindset; we are a humble and hungry group sharing one mission
- Can project manage and work efficiently across departments and LOBs
- Willing to roll up your sleeves and get your hands dirty; no job is too big or too small
- Excels under high pressure in fast-paced environments with competing priorities
- The ability to travel and attend marketing events or client conferences 3-5 times a year
What the job involves
- The Corporate Partnerships Account Manager will report to the Head of Business Development
- In this role, you will be a cross-functional role working closely with sales, marketing, revenue operations, customer success, engineering, product, and design to develop, build and implement key strategic partnerships with corporate stakeholders at the largest restaurant and hospitality brands in the world
- Build and nurture trusted relationships with executive leadership teams (Chief Human Resource Officers, VP Talent & Recruiting, Chief Operating Officer and more) at Top 100 franchised brands to execute preferred vendor and master service agreements (“MSA”) entitlements and expand the partnership well beyond corporate-owned locations with the goal of expansion throughout the whole franchise
- Project manage the execution of key strategic initiatives with our corporate partners that will position Workstream as their brand’s preferred hiring and onboarding solution. Select strategic initiatives include, but is not limited to, executing brand marketing entitlements (webinars, events, etc.), delivering insights via Quarterly Business Reviews, and prioritizing brand-specific integrations, and more
- Work cross-functionally between sales, marketing, customer success, and engineering / product to ensure health of brand holistically, monitoring metrics such as adoption, churn, NPS, and more
- Partner alongside our exceptional leadership, sales, marketing, and customer success teams to establish a favorable presence at the corporate and franchisee levels of leading restaurant brands through frequent partner meetings, executive business reviews, and joint success partner programs
- Maintain and build a consistent communication flow with our corporate partners and manage project timelines to ensure client’s KPI’s are successfully delivered
- Project manage and align the execution of joint partner initiatives both internally and externally
- Present the Workstream franchise usage success and value creation to C-level stakeholders to secure their commitment to scale the relationship beyond the beta and throughout their franchisee base (eg. generate buy-in from major franchisees, create compelling case studies, secure additional store roll-out commitments, craft account plans, and product upsell & cross-sell)
- Work closely with marketing, sales, and customer success to ensure Corporate Partnership efforts are accretive to overall company GTM motion, optimizing for incremental ARR growth, given constraints on customer acquisition costs, payback period, customer churn, and product/engineering capabilities
- Work closely with product and engineering to jointly scope R&D roadmap for enterprise, ensuring the requisite balance between organic vs. third-party engineering and business priorities and tradeoffs
- Support enterprise sales motion by facilitating introductions and high praise from key corporate stakeholders to their largest franchisees
- Build cross-functional brand strategy plans and manage their successful execution
- Plan and attend private partner events and conferences to improve our relationship with key partners
Our take
Recruiting new staff can be a slow andf frustrating process for HR teams, especially in industries that rely on hourly workers. Roles often need filling quickly, turnover can be high, and managers don't always have time to sit at a desk sorting through applications and emails. So, chasing candidates, scheduling interviews, and keeping people engaged can take hours each week, often delaying businesses , leaving them short-staffed when they need people most.
Workstream is a HR and hiring platform built specifically for hourly workers, with text messaging at the centre of how it works. Instead of forcing candidates to apply through long online forms or emails they may never check, Workstream allows people to apply, communicate, schedule interviews, and even complete parts of onboarding directly through their phone. And for employers, the platform automates most of the hiring process, so managers can source, screen, hire, and onboard staff with ease.
Whilst the company operates in a competitive HR software market, its carved out a strong position by focusing on deskless and hourly workers, a group often overlooked by traditional HR tools. Its growing list of customers also span quick-service restaurants, retail, logistics, and other hourly-heavy industries, and the company has attracted significant investor backing as a result. Competition may remain strong but Workstream's clear focus, steady expansion, and continued product adoption give it a strong foothold in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Sep 2022
$60m
SERIES B
Aug 2021
$48m
SERIES B
Total funding: $118m
Company benefits
- Health and wellness: We care about the physical and mental health of each of our team members. We offer every employee comprehensive medical, dental and vision plans, and access to a generous number of fully-paid counseling sessions with licensed therapists every year.
- Competitive compensation (and equity): As a company, we have ambitious goals with a high-potential financial upside—and we share that with every employee through competitive market compensation and generous stock.
- Flexible time off: We believe team members do their best work when their life feels balanced. We promote work-life harmony through flexible PTO and paid parental leave.
- Professional development: We believe in becoming 1% better each day. That’s why we offer a quarterly learning reimbursement that can be used toward continuing education, books, subscriptions and more.
Company HQ
SoMa, San Francisco, CA
Leadership
Desmond Lim
(Co-Founder & CEO)Prior to co-founding Workstream in 2017, Desmond was a Product Manager at MIT Media Lab and WeChat.
Max Wang
(Co-Founder & CTO)Previously, Max co-founded VC.CN where he served as the CTO for 5 years.
Lei Xu
(Co-Founder & CSO)Lei previously co-founded Emote where he served as the CTO for 2 years. Prior to that, he spent 3 years at Google in Revenue Acceleration and Software Engineering roles.
Salary benchmarks
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