Corporate Partnerships Account Manager, Workstream
$100-140k
Hourly worker recruitment platform
Open for applications
Hourly worker recruitment platform
201-500 employees
Open for applications
$100-140k
201-500 employees
Company mission
To help businesses hire faster and smarter, so they can focus on supporting their team and serving their customers.
Role
Who you are
- Minimum of 3-5 years of experience in strategic partnerships, enterprise sales, partnership account management, customer success, or business development
- Executive presence and ability to articulate the value proposition of an enterprise software solution, address difficult questions, and incentivize key stakeholders to support projects
- A creative, proactive and strategic thinker who has experience opportunity sizing, building business cases for executive leadership, and generating buy-in internally and externally
- Very organized and accountable with an affinity for building strong relationships
- Team first mindset; we are a humble and hungry group sharing one mission
- Can project manage and work efficiently across departments and LOBs
- Willing to roll up your sleeves and get your hands dirty; no job is too big or too small
- Excels under high pressure in fast-paced environments with competing priorities
- The ability to travel and attend marketing events or client conferences 3-5 times a year
What the job involves
- The Corporate Partnerships Account Manager will report to the Head of Business Development
- In this role, you will be a cross-functional role working closely with sales, marketing, revenue operations, customer success, engineering, product, and design to develop, build and implement key strategic partnerships with corporate stakeholders at the largest restaurant and hospitality brands in the world
- Build and nurture trusted relationships with executive leadership teams (Chief Human Resource Officers, VP Talent & Recruiting, Chief Operating Officer and more) at Top 100 franchised brands to execute preferred vendor and master service agreements (“MSA”) entitlements and expand the partnership well beyond corporate-owned locations with the goal of expansion throughout the whole franchise
- Project manage the execution of key strategic initiatives with our corporate partners that will position Workstream as their brand’s preferred hiring and onboarding solution. Select strategic initiatives include, but is not limited to, executing brand marketing entitlements (webinars, events, etc.), delivering insights via Quarterly Business Reviews, and prioritizing brand-specific integrations, and more
- Work cross-functionally between sales, marketing, customer success, and engineering / product to ensure health of brand holistically, monitoring metrics such as adoption, churn, NPS, and more
- Partner alongside our exceptional leadership, sales, marketing, and customer success teams to establish a favorable presence at the corporate and franchisee levels of leading restaurant brands through frequent partner meetings, executive business reviews, and joint success partner programs
- Maintain and build a consistent communication flow with our corporate partners and manage project timelines to ensure client’s KPI’s are successfully delivered
- Project manage and align the execution of joint partner initiatives both internally and externally
- Present the Workstream franchise usage success and value creation to C-level stakeholders to secure their commitment to scale the relationship beyond the beta and throughout their franchisee base (eg. generate buy-in from major franchisees, create compelling case studies, secure additional store roll-out commitments, craft account plans, and product upsell & cross-sell)
- Work closely with marketing, sales, and customer success to ensure Corporate Partnership efforts are accretive to overall company GTM motion, optimizing for incremental ARR growth, given constraints on customer acquisition costs, payback period, customer churn, and product/engineering capabilities
- Work closely with product and engineering to jointly scope R&D roadmap for enterprise, ensuring the requisite balance between organic vs. third-party engineering and business priorities and tradeoffs
- Support enterprise sales motion by facilitating introductions and high praise from key corporate stakeholders to their largest franchisees
- Build cross-functional brand strategy plans and manage their successful execution
- Plan and attend private partner events and conferences to improve our relationship with key partners
Our take
Recruiting new staff can be a time-consuming process for HR teams; requiring them to source, screen, and communicate with every potential candidate. Whilst the process has been made easier through online job boards, this has only led to larger pools of potential candidates, putting further pressure on the workload of recruiters.
Workstream provides an hourly worker recruitment platform, focused on automating digital communication and application management with candidates to reduce workloads for recruitment teams. The platform also allows users to post open roles to over 25,000 job boards at once, in addition to automating all paperwork workflows.
Whilst the prevalence of smart recruitment platforms will present difficult competition for Workstream, the company shows the potential to disrupt the market with its automated communication, paperwork, and mass job posting capabilities. It continues to launch new products and features - such as its multilingual and customizable AI chatbot - and has raised strong capital to support accelerated expansion and the broadening of product development.
Kirsty
Company Specialist at Welcome to the Jungle
Company
Funding (last 2 of 3 rounds)
Sep 2022
$60m
SERIES B
Aug 2021
$48m
SERIES B
Total funding: $118m
Company benefits
- Comprehensive medical, dental and vision plans
- Access to a generous number of fully-paid counseling sessions with licensed therapists every year
- Flexible PTO
- Paid parental leave
- Equity options
- Quarterly learning reimbursement that can be used toward continuing education, books, subscriptions and more
Company values
- Humble and hungry - We have a beginner’s mindset in everything we do. We believe it allows us to continually learn, try new things and deliver the best outcomes for our customers
- Everyone does customer success - We are obsessed with customer success. We work vigorously to earn and keep customer trust and make them succeed in their work
- Be relentlessly resourceful - We are creative, resourceful and self-reliant. We believe having an entrepreneurial spirit allows us to find new ways to solve problems for our customers
- Don't lose the human touch - We believe in teamwork and putting people first. We support each other and are fanatical about keeping the human connection
- Direct feedback is a gift - We welcome direct feedback. When shared timely and on a foundation of trust, feedback helps us improve
- One team, one stream - We are one team. We are united in our mission and goals, and we proactively support and celebrate each other
Company HQ
SoMa, San Francisco, CA
Articles
Leadership
Desmond Lim
(Co-Founder & CEO)Experience as Product Manager for WeChat. CEO and Co-founder of QuikForce from 2014 to 2016.
Max Wang
(Co-Founder & CTO)Experience as Software Engineer for Sinovation Ventures. Co-founder and CTO of VC.CN from 2011 to 2016.
Lei Xu
(Co-Founder)Worked on Revenue Acceleration and Software Engineering for Google from 2012 to 2015. Experience as Co-founder and CTO of Emote.
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