People Specialist, Stripe

• 3+ years of HR experience (3-5 for IC2, 4-8 years for IC3), including at least 2 years in a client-facing HR role (e.g., HR generalist, HR Business Partner, Employee Relations partner), or equivalent experience in a business-facing role
• Direct Manager Support: Experience partnering with managers on performance management, employee relations, and team culture
• Program Rollout: Experience supporting managers during the rollout of company-wide HR programs including performance reviews, compensation planning, and talent reviews
• Policy Application: Demonstrated experience interpreting and applying HR policy in a geographically distributed workforce
• Legal Knowledge: Working knowledge of employment legislation and practices in the United States
• Analytical Skills: Strong ability to diagnose problems using data and develop viable solutions
• Communication: Excellent written and verbal communication skills in English

Desirable

• Stripe is looking for a People Specialist to join our global team. This Chicago-based role will support Stripe managers and their teams, primarily in the United States and Canada
• People Specialists enable and support managers at Stripe to build and lead successful teams
• They leverage policies, research, insights, experience, and cross-functional partnerships (such as with legal counsel or Employee Relations) to coach managers, support organizational health, and enable compliant, fair, and positive experiences for Stripes
• As a People Specialist, you’ll help make Stripe a great place to work and grow
• You’ll partner with, coach, enable and advise Stripe’s people managers on all things people-related: performance management and coaching, career development, employee relations, leveling, manager effectiveness, career development, navigating change, and more
• This is a dynamic role that collaborates with Stripes across all levels, functions, and geographies and is a great opportunity to have an outsized impact on the culture of a fast-moving, scaling, global tech company
• Partner with Managers: Coach and advise on various people-related topics, including performance management, career development, employee relations, and navigating change
• Implement Performance Management: Collaborate with People team colleagues to implement and support a consistent performance management program that meets local and regional needs
• Understand Policies: Develop a solid understanding of legal and regulatory considerations, and effectively apply Stripe’s HR policies to support managers and employees
• User Focus: Ensure excellent employee experiences through key life cycle stages, including onboarding and departure processes
• Legal & Compliance Support: Work with legal counsel and external consultants to address complex issues and ensure compliance with labor regulations
• Support Reorganizations: Guide and advise on change management and communications for team restructuring efforts
• Enhance People Programs: Facilitate the rollout of People programs, ensuring smooth execution of initiatives like performance reviews and employee engagement surveys
• Data Analysis: Analyze workforce data to present insights to managers, informing team strategy and tracking people-related metrics
• Lead with Empathy: Foster a culture of humility, optimism, belonging, and inclusivity