Senior Paid Social Manager, Soar With Us
£45-52k
Shopify
Mid and Senior level
London
Remote from UK
Digital marketing strategies for eCommerce
Job no longer available
Digital marketing strategies for eCommerce
21-100 employees
B2BMarketingSaaS
Job no longer available
£45-52k
Shopify
Mid and Senior level
London
Remote from UK
21-100 employees
B2BMarketingSaaS
Company mission
To become UK's market-leading DTC eCommerce growth agency for premium brands.
Role
Who you are
- 3+ years of paid social experience within an agency or DTC e-commerce environment, with a proven track record of scaling brands through Meta and TikTok advertising
- Advanced understanding of paid social strategy, customer acquisition, creative testing methodologies, and full-funnel growth planning
- Strong commercial acumen with the ability to connect marketing performance to wider business objectives and growth outcomes
- Proven experience developing account strategies that improve customer acquisition efficiency, increase revenue, and drive sustainable growth
- Advanced analytical capabilities, with confidence using Triple Whale, Shopify, GA4, Meta, and TikTok reporting environments to identify opportunities and solve performance challenges
- Excellent client-facing communication skills, with the ability to confidently lead strategy discussions, performance reviews, and planning sessions
- Experience mentoring, coaching, or supporting the development of junior team members, helping elevate performance across the wider team
- Strong project management and organisational skills, with the ability to balance strategic thinking and day-to-day execution
- Proactive, commercially minded, and comfortable taking ownership of performance outcomes
- Passionate about growth marketing, innovation, and helping both clients and colleagues achieve success
What the job involves
- Reports to: Senior Paid Social Manager
- Core Responsibility: Deliver profitable growth for DTC brands through effective paid social campaign execution, optimisation, and performance analysis across Meta and TikTok
- As a Senior Paid Social Manager, you’ll own strategy and performance across a portfolio of DTC e-commerce brands
- You’ll work directly with founders and senior stakeholders to identify growth opportunities, improve account performance, and drive client retention
- You’ll also mentor Paid Social Managers, helping elevate execution standards across the business
- Take ownership of strategy and performance across a portfolio of DTC e-commerce brands, ensuring activity remains aligned with client objectives, commercial targets, and growth plans. You will be responsible for translating business goals into actionable paid social strategies that deliver measurable results
- Lead account planning by identifying opportunities to improve customer acquisition, increase efficiency, and scale profitable growth. You will regularly review account performance and proactively recommend new initiatives that support long-term success
- Develop and oversee testing roadmaps across audiences, creative, offers, landing pages, and campaign structures, ensuring accounts continue to evolve and improve over time
- Work closely with Growth Executives to ensure strategic recommendations are implemented effectively and that account activity remains aligned with wider business objectives
- Analyse performance across Meta, TikTok, Triple Whale, Shopify, and reporting platforms to identify trends, opportunities, and areas of concern. You will use data to make informed decisions and guide account strategy
- Monitor key growth metrics including ROAS, CAC, MER, NC-ROAS, and customer acquisition efficiency, ensuring accounts remain on track to achieve performance targets
- Identify underperforming areas quickly and develop recovery plans that address performance issues while maintaining client confidence
- Continuously seek opportunities to improve account performance through testing, optimisation, and strategic recommendations that contribute to sustainable growth
- Partner closely with Creative Strategists to ensure creative output is aligned with account objectives and informed by performance data
- Provide strategic feedback on messaging, hooks, formats, offers, and content themes, helping shape creative testing priorities and future campaigns
- Use consumer insights and campaign learnings to influence creative direction and identify opportunities to improve conversion rates and customer acquisition performance
- Stay ahead of platform trends, creative developments, and emerging opportunities across Meta and TikTok, ensuring clients benefit from innovative approaches
- Act as the primary day-to-day strategic contact for assigned clients, building strong relationships through trust, reliability, and consistent performance
- Lead performance reviews, planning sessions, and strategy discussions with confidence, helping clients understand both short-term results and long-term opportunities
- Present recommendations clearly and commercially, ensuring clients understand the rationale behind decisions and the impact on business growth
- Drive client retention by delivering exceptional service, maintaining strong communication, and consistently demonstrating value
- Support the development of Paid Social Managers through mentoring, coaching, and knowledge sharing, helping raise standards across the team
- Review work produced by junior team members and provide constructive feedback that improves execution quality and performance outcomes
- Share insights, successful tests, and best practices with the wider team, contributing to a culture of continuous improvement and learning
- Contribute to onboarding, training initiatives, and internal process development that improve operational efficiency and team capability
- What Success Looks Like:
- 0–3 Months:
- During your first three months, you will become fully embedded within your client portfolio and establish yourself as a trusted strategic partner for both clients and internal teams
- You will develop a thorough understanding of client objectives, account performance, and growth opportunities, while confidently leading strategic discussions and performance reviews
- By the end of this period, you will be taking ownership of account strategy, contributing proactively to growth planning, and demonstrating strong leadership within your pod
- 6 Months:
- By six months, you will be driving measurable improvements across account performance, client retention, and commercial outcomes
- You will be recognised for your ability to identify growth opportunities, solve complex performance challenges, and provide strategic recommendations that influence client decision-making
- You will also be actively supporting the development of Paid Social Managers, helping improve both individual performance and overall team capability
- 12 Months:
- By twelve months, you will be recognised as a strategic leader within the business, consistently delivering growth across your portfolio while maintaining exceptional client relationships
- You will be leading high-value client engagements, mentoring team members with confidence, and contributing to wider agency initiatives that improve delivery, performance, and operational excellence
- You will have demonstrated the commercial awareness, leadership skills, and strategic thinking required to progress into a Growth Executive role
Salary benchmarks
Our take
The marketing landscape for D2C brands is fast-paced and competitive, especially for newcomers in the space. Soar With Us helps these brands thrive by offering omnichannel marketing solutions across customer acquisition and retention and brand recognition.
As an eCommerce marketing agency, Soar With Us has benefited from its partnerships with Meta and TikTok. The latter is becoming an especially powerful method for brand elevation and product advertising thanks to its wide reach and viewership. It also helps brands scale and discover new customers on TikTok and beyond through its ARC marketing system, and even covers Google and Meta advertising.
In 2024, Soar With Us acquired London-based competitor Hambi Media. After a year of partnering as D2C marketing agencies, Hambi will merge into Soar With Us’s group structure, expanding the former’s reach exponentially.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- 25 paid days holiday: (public holidays included on top of this) plus the ability to build up your holiday allowance.
- Life insurance: Including access to a range of health and wellbeing services.
- Vitality private health insurance: Covers the cost of private treatment (and get 50% off selected gym memberships).
- Simply health cash plan: Cash towards some medical expenses like dental, eye care, and physiotherapy.
- Company pension: We'll help look after future you with monthly pension contributions.
- Hybrid working: You've got the option to be in office, work remote, or a mixture of the two.
- Work abroad scheme: Work abroad for up to 30 days at a time.
Company HQ
The Calls, Leeds, UK
Leadership
Olly Hudson
(Founder)Olly is also the Co-Founder of For You Advertising and Launch With Us. Previously, he was the CMO at JAQ Group Holdings and a Digital Marketing Intern at Prospect Path.
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