Revenue Operations Analyst, Persona
$80-100k
+ Equity
5 days a week in office
Identity verification infrastructure solution
Open for applications
Identity verification infrastructure solution
501-1000 employees
Open for applications
$80-100k
+ Equity
5 days a week in office
501-1000 employees
Company mission
To humanize online identity by helping companies verify that their users are who they say they are.
Role
Who you are
- 1–3 years of experience in operations, business systems, or revenue operations
- Strong analytical and process-oriented mindset
- Proficiency with Salesforce (or similar CRM); comfortable working with large datasets
- Familiarity or curiosity about AI tools (e.g., data enrichment, workflow automation, document summarization)
- Exceptional organizational skills and attention to detail
- Excellent communication and documentation skills
- Thrives in a fast-paced environment with a growth mindset and a bias for action
- Open to working on-site at our San Fransisco headquarters
What the job involves
- The Revenue Operations Analyst will drive operational excellence within the Growth segment by ensuring our systems, data, and processes are optimized for speed, accuracy, and scale
- This role will combine analytical rigor with process design, using AI-powered tools to automate routine work and maintain a clean operational ecosystem
- By partnering closely with Growth leadership, RevOps, and cross-functional teams, this person will be instrumental in making sure the Growth team operates efficiently, enabling us to deliver a consistent, high-quality experience to our fast-growing customer base
- Own the integrity and accuracy of Growth segment data in Salesforce (SFDC)
- Conduct regular audits to ensure records are clean, standardized, and up-to-date
- Partner with team members to build automation for maintaining data hygiene and surfacing insights in real time
- Establish and document best practices for data entry, maintenance, and review
- Build and maintain a centralized Growth Team Wiki to house SOPs, documentation, and segment-specific processes
- Continuously update, merge, and deprecate documentation to reflect current practices
- Partner with RevOps and Enablement to track usage and ensure adoption of new resources
- Support RevOps and Growth leadership with ad-hoc operational projects—including Salesforce enhancements, marketing requests and staffing models
- Translate strategic goals into clear operational steps, driving execution across teams
- Identify opportunities to automate repetitive tasks and propose scalable solutions
Our take
Persona enables businesses to verify customer identities, fostering trust in online interactions and aiding in age verification, fraud prevention and account recovery. It offers a comprehensive suite of automated identity verification components with worldwide coverage that can be configured, branded and themed to create custom-tailored flows for any use case.
Businesses and governmental organizations can access Persona’s platform via an API, which supports various documents from government-issued IDs to biometrics, ensuring customers are who they claim to be. Persona’s platform also collects passive signals such as a user’s device, location and behavioural patterns to provide a more holistic risk profile, beneficial in financial and insurance contexts.
An impressive partnership with MDT saw Persona enable credit unions to adjust their identity verification flows in real-time, strengthening fraud prevention. The company continues to attract funding which supports the scaling of its offerings and reach. In fact, in 2025, it reached a $2 billion valuation, which showcases the success it has had.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
40% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Apr 2025
$200m
SERIES D
Sep 2021
$150m
SERIES C
Total funding: $417.6m
Company benefits
- Professional Development
- Catered meals
- Wellness benefit
- 401(k)
- Unlimited time off
- Parental benefits
- Mental health
- Health and wellness
- Bevsday (free drink on Wednesday)
- Family planning
Company HQ
SoMa, San Francisco, CA
Leadership
Rick Song
(CEO & Co-founder)Bachelor's in Computer Science, Maths, Economics at Rice University. KPCB Engineering Fellow, then Engineer at Square.
Charles Yeh
(CTO & Co-founder)Studied Computer Science at Brown. Software Engineer at Zynga, and Technical Lead at Dropbox.
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