Senior Account Executive, Pendo

• This role is perfect for a consultative seller who is energized by owning a full book of business and thrives in a dynamic, high-growth environment
• 5+ years experience in B2B SaaS sales or account management with closing responsibilities
• Proven ability to manage a full sales cycle, including renewals and expansions
• Experience providing tailored technical product demonstrations to net new and existing customers
• Strong negotiation and contract management skills
• Strong relationship building and client management skills
• Demonstrated track record of consistent goal attainment

Desirable

• Pendo is looking for a motivated and strategic Senior Account Executive Commercial Sales to join our growing sales organization
• In this role, you will own the full customer lifecycle within your territory of Commercial businesses (< 1500 FTEs), including net new customer acquisition, renewals, expansions, and churn mitigation
• This combined role integrates the responsibilities of both Account Executives and Account Managers to provide a single point of accountability for revenue growth across the entire customer journey
• You will be the primary point of contact for customers in your book of business and partner closely with Customer Success, Solutions Engineering, Legal, and Finance to ensure long-term customer value while driving toward quarterly sales and retention targets
• Develop deep expertise and understanding of Pendo’s products
• Own the full sales cycle for net new prospects and current customers from discovery through close
• Drive expansion and renewal strategies within your book of business
• Consistent, weekly pipeline generation in collaboration with business development
• Manage a rolling forecast and consistently hit pipeline creation and bookings targets
• Navigate free trials and proof of concept evaluations with prospects
• Lead value-based discovery to uncover customer challenges and align Pendo's platform as the solution
• Build executive-level relationships across customer organizations
• Create and execute account plans that drive net new, expansion opportunities and long-term growth
• Partner cross-functionally to address technical needs and deliver value realization
• Maintain timely and accurate records of activities in Salesforce and other sales tech tools