Manager of Business Intelligence, Resilience Lab
$130-150k
Personalized therapist marketplace
Job no longer available
Personalized therapist marketplace
201-500 employees
Job no longer available
$130-150k
201-500 employees
Company mission
To provide broad and affordable access to quality mental health care through a unique combination of technology, clinical methodology, and humanity.
Role
Who you are
- Bachelor's degree in data science, data analytics, business analytics, statistics, computer science, or any related STEM field
- 7+ years of experience leading a data analytics function
- 6+ years of experience in a high-growth startup environment
- Experience in the healthcare industry is preferred- preferably within the mental therapy space
- Expert in SQL and can write complex transformations with confidence
- Strong understanding of Kimball dimensional modeling and other data warehousing concepts
- Proficient in building compelling visualizations in a BI tool such as Hex
- Experience in a cloud data warehouse (e.g. Redshift, Snowflake, BigQuery) is preferred
- Familiarity with a cloud ecosystem (AWS preferred) and how services work together
- Experience with Python for data science or data engineering is preferred
- Comfortable using git in an enterprise setting
- Familiarity with data modeling in dbt or a desire to learn quickly
- Relevant work experience in business operations, insights, analytics, or strategy with deep exposure to data science, preferably in a rigorous analytical role
- A comprehensive technical background encompassing production data products experimentation advanced metrics and modeling including proficiency and machine learning
- Proven capability to transform conceptual ideas into operational prototypes and drive them to production with a discerning judgment to balance long-term impact and short-term goals
- Exceptional skills in problem framing, strategic thinking, and communication demonstrating an ability to convey insights effectively to diverse stakeholders.
- Proven ability to dive into and understand big, complicated data sets - both structured and unstructured - showing a keen interest in exploring the details and context of the data
- Outstanding communication skills to influence teams and stakeholders at a strategic level
- Ability to influence cross-functionally, lead effectively, think creatively, and translate research into insights by illustrating their value
What the job involves
- You will play a key role in unlocking the potential of our data assets. Leveraging your strong analytical skills, you will be responsible for developing advanced models and data-driven solutions that contribute to critical business decisions.
- This role demands a deep understanding of data analysis, problem-solving, a proactive approach to identifying opportunities for innovation, and the ability to present these findings to executive leadership
- The Manager of Business Intelligence will be central in driving analytic insights and strategic thinking across Resilience Lab Reports to the Chief Operation Officer (COO) and works very closely with the executive team
- Manages end-to-end data projects, ensuring timely delivery and accuracy
- Proactively identifies challenges and proposes solutions based on data analysis
- You will be responsible for developing and implementing effective strategies, models, reports, and procedures across operations, market research, and technology solutions
- In this position, you will partner with other departments to assist in building and implementing business processes and tools that help us make sense of our data and analytics from our clients and products
- You will also be working with data experimentation and design, client insights, and product development
- Conduct in-depth analysis of business trends and challenges, addressing the complexities of healthcare and mental-therapy delivery and policy dynamics through data-driven problem-solving and cross-functional solution implementation
- Lead the implementation of product analytics initiatives, establishing analytical frameworks and measurement capabilities to generate data-driven insights for business growth
- Spearhead the evolution of our innovation approach through testing strategy, tooling, workflow improvements, and more
- Stay informed about industry trends, emerging technologies, and best practices in product and data analytics
- Support the Executive and Leadership teams in the creation and delivery of data and insights for the Board of Directors, outside investors, and potential partners
Our take
The growing demand for therapists and counsellors in recent ears has led to market saturdation and long waiting lists. This saturation makes it challenging to find a therapist who specializes in specific areas of need, creating barriers for patients seeking help and making it more difficult for therapists to connect with the right clients.
Resilience Labs provides a personalized therapist marketplace, matching users with a therapist within 48 hours based on answers to a short survey. The survey considers mental health needs in addition to personal values and preferences and is backed up by additional human support from the company's team of Care Coordinators.
Whilst many other therapy marketplaces have appeared over the last decade, Resilience Labs has been smart to recognize that the filters and search engines of existing solutions simply do not facilitate effective matching. Through its advanced human-interrupted data-driven approach, the company aims to make it easier for people to receive the specific care that they need, whilst improving the chances that therapists will find a long-term client.
Steph
Company Specialist at Welcome to the Jungle
Insights
31% employee growth in 12 months
Company
Funding (1 round)
Nov 2022
$15m
SERIES A
Total funding: $15m
Company HQ
Flatiron District, New York, NY
Leadership
Christine Carville
(Co-Founder & Chief Clinical Officer)Experience as Fee-for-Service Therapist for the Postgraduate Center for Mental Health from 2008 to 2012. Director of the Metropolitan Hospital's ACT Team from 2013 to 2017.
Marc Goldberg
(Co-Founder & CEO)Experience as Managing Director of Principal Investments for Bryan Garnier & Co from 2009 to 2014. Co-host of Kinnernet Europe since 2012.
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