Enterprise Account Executive, Common Room
+ Equity
Customer intelligence platform
Be an early applicant
Customer intelligence platform
101-200 employees
Be an early applicant
+ Equity
101-200 employees
Company mission
To put companies in the driver's seat of the modern customer journey by helping them tap into the product usage trends, social intent, and community conversations that fuel growth.
Role
Who you are
- You thrive in ambiguity and you’re comfortable running point on key deals interfacing with everyone from core user personas to executive sponsors
- You’re maniacally customer-focused, and have the know-how to navigate technical discussions and decisions
- You have a passion for product and closing the loop between customers and Product and Engineering
- Experience managing end-to-end SaaS sales cycles for complex products with Enterprise customers
- A track record of success in driving consistent activity, pipeline development, and quota achievement, resulting in recurring promotion
- Previous experience at growth-stage companies with a preference for developer tools, data analytics, or value-based selling to sales and marketing orgs
- A solution-based approach to selling and the ability to manage a sales process
- Excellent presentation and listening skills, organization, and contact management capabilities
- A hands-on approach to learning technical concepts and leading technical discussions internally and externally with stakeholders of all levels
- A strong desire and willingness to learn and build as our product and processes evolve
What the job involves
- Our demand is outpacing our current ability to keep up as leads from marketing break records month after month
- You’ll take on aggressive goals and own deals from start to finish in an innovative and quickly growing space
- We’ll look to you to manage multiple deals concurrently, navigate org structures, and help alleviate our prospects’ pain points
- You’ll build pipeline and touch every internal team in assisting prospects through the customer journey
- As a founding AE on the Sales team, you’ll have a direct role in defining what Sales looks like both at Common Room and for our customers as we work with them to reimagine SaaS GTM
- Few roles provide such a direct impact on the growth of the company and you’ll work closely with the founders
- You’ve managed a book of business, and are energized by building a playbook for future team members
- You’ll bring best practices, deep sales acumen, and a drive to close deals quickly
- Identify and qualify leads and develop them into high-value opportunities
- Build deep empathy and relationships with our users and establish communications at the highest executive levels in your accounts to understand their needs and priorities, and to speed up and simplify the deal process
- Own the closing process, including negotiations and procurement activities
- Work with technical stakeholders to onboard and set up the relevant data pipelines to light up the insights and value use cases for our customers
- Partner with customer engineers, customer success, and the executive team to create relationships within all levels of key accounts
- Translate learnings from customer conversations to internal product marketing and product teams to turbo-charge our creation of the category and increase the value of Common Room
- In your first week, expect to:
- Dive deep into core personas and use cases for Common Room
- Understand how Common Room differentiates from other GTM tools
- Meet your team as well as cross-functional partners and company leadership
- In your first month, expect to:
- Become proficient at leading discovery, demos, POCs, and deal closing / negotiation
- Know the Common Room script backward and forward and put your own spin on it
- Wrap your arms around your existing book of business (e.g., use cases, buyer maps, etc.)
- In your first three months, expect to:
- Be fully ramped and have sufficient pipeline coverage to achieve next quarter’s target
- Become an expert on GTM tools and achieve trusted advisor status with your customers
- Contribute best practices to the team in order to increase win rates, velocity, and deal size
- Mentor new AEs to shorten their ramp and help to shape the hiring profile as we build the team
Our take
Today, organizations are increasingly influenced by their user communities and advocates who provide feedback across various channels. The challenge lies in aggregating and acting upon this feedback efficiently, and Common Room is tackling this issue by providing a "high-intensity signal" that helps organizations make sense of community interactions.
Common Room is an intelligent community growth platform that helps companies foster stronger connections with their communities by bridging the gap between organizations and their people. Its goal is to leverage community engagement as a competitive advantage, facilitating user interactions and gathering valuable product feedback.
With a broad target market that encompasses organizations of all sizes and industries, Common Room is well-positioned to address the growing need for improved community engagement solutions. Its innovative approach to connecting organizations with their community, along with successful funding rounds, suggests a promising future in the evolving landscape of software and community engagement.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (last 2 of 4 rounds)
Mar 2022
$52m
LATE VC
Mar 2021
$32.3m
SERIES B
Total funding: $104.9m
Company benefits
- Full coverage health, dental, and vision insurance
- Unlimited paid time off and paid holidays
- 401(k) self contribution program
- Stipend to make your workspace shine
Company values
- Be Customer-centric: We work backward from the needs of our customers. The crisp articulation of customer value guides our decisions
- Strive for Simplicity: We choose simplicity over complexity whenever possible. We seek to identify and understand the essential quality of what we are building
- Make it Happen: We are quick to take the first step and prioritize decisiveness over fear of making a mistake. We don't confuse motion for movement and we measure ourselves on impact over actions
- We're In this Together: We measure personal success by the success of our customers and teammates. Relationships matter, and the strongest ones are built on trust, enablement, and transparency
Company HQ
Central Business District, Seattle, WA
Articles
Leadership
Linda Lian
(Co-Founder & CEO)Previously a Senior Product Manager at Amazon. They also worked as an Associate at Madrona Venture Group and as a Senior Financial Analyst at Lookout.
Viraj Mody
(Co-Founder & CTO)Previously worked in Engineering roles at Microsoft, Dropbox, and Convoy.
Tom Kleinpeter
(Co-Founder & Chief Architect)Previously co-founded the personal music streaming service Audiogalaxy in 2008 and served as the CTO until it was acquired by Dropbox in 2012. They also worked in multiple Engineering roles at Dropbox.
Francis Luu
(Co-Founder & Designer)Previously worked at Facebook and Microsoft.
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