Labor Relations Manager, Amazon
Global Corporate Employee Relations
More information about location
The largest online retailer and technology provider
Open for applications
The largest online retailer and technology provider
1001+ employees
Open for applications
More information about location
1001+ employees
Company mission
To be Earth's most customer-centric company.
Role
Who you are
- Bachelor's degree
- Experience in employee/labor relations or employment law
- Deep understanding of EU labor laws and collective regulations
- Experience managing complex, matrix-environment projects
- Fluent in written and spoken English (C2) and at least one other European language
Desirable
- MBA or relevant advanced degree
- Demonstrated success leading EU-wide labor relations initiatives
- Strong bias for action with proven problem-solving abilities
- Experience with data-driven decision making
- Track record of influencing senior leadership
- Ability to deliver results in fast-paced, ambiguous environments
What the job involves
- Amazon's Global Corporate Employee Relations (GCER) team seeks an experienced labor relations leader to drive our regional strategy and elevate employee experience across EMEA
- As EMEA Labor Relations (LR) Manager within the GCER team, you'll provide single-threaded leadership for one of the seven Corporate Amazon lines of business (AWS; D&S; AGI; AIGC; Stores; G&A; Entertainment) while managing cross-functional labor relations initiatives across multiple geographies
- Reporting to the EMEA Amazon Corp LR leader, you'll develop and execute strategic programs that put our employees first while delivering scalable results
- Drive end-to-end ownership of labor relations strategy for assigned line of business
- Lead proactive risk identification and mitigation across multiple geographies
- Develop and execute strategic initiatives that scale
- Partner with key stakeholders to drive operational excellence
- Project Excellence & Change Management:
- Own GCER labor relations frameworks for critical corporate initiatives
- Design and implement strategic roadmaps for regional programs
- Lead data-driven continuous improvement efforts
- Drive effective change management across diverse stakeholder groups
- Stakeholder Management & Business Partnership:
- Build and maintain strong relationships with senior leadership
- Partner across functions to drive innovative solutions
- Balance employee experience with business needs
- Influence in a matrix environment
Our take
Amazon is the world's largest online retailer, and is well-known for its disruption of well-established industries. The company is present in numerous verticals, including cloud computing with Amazon Web Services, AI with its range of Alexa devices and a global marketplace more commonly referred to as 'the everything store'. Acquisitions include Ring, Twitch, Whole Foods Market, and IMDb.
More recently, Amazon has been focused on leading the "third wave in digital advertising". Many businesses are now shifting ad dollars to retailers, which before would have been spent with online media platforms. Amazon's seen great success in the space, with its revenue from advertising now higher than its Amazon Prime membership scheme, audiobooks and digital music combined. This growth is particularly impressive considering its digital ad rivals (like Snap, Alphabet, and Meta) have suffered declines due to wider macroeconomic factors and Apple's iOS privacy changes.
Despite its dominant market position, Amazon will continue to be challenged over the next decade, including sustaining AWS's cloud dominance in the face of Google and Microsoft. On top of this, the company's e-commerce division is facing profitability problems despite its 2023 post-IPO debt funding of 8 billion. It will need to find new ways to stay above their competitors.
Steph
Company Specialist at Welcome to the Jungle
Insights
16% employee growth in 12 months
Company
Company HQ
South Lake Union, Seattle, WA
Leadership
Jeff Bezos
(Founder & Executive Chairman)Jeff is an American business magnate, media proprietor, and investor. As well as founding Amazon, Jeff founded Blue Origin, an aerospace manufacturer and sub-orbital spaceflight services company and also owns The Washington Post.
Andy Jassy
(President & CEO)Joined Amazon as a Marketing Manager in 1997. Developed AWS with Jeff Bezos, and became CEO of Amazon in 2021.
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