Account Manager, Fresha

• Experience - Minimum 2 years of solid Account Management with a track record of success in revenue growth
• Manage Full Sales Cycle - 2-3 years, taking an account from onboarding to long term revenue generation
• Selling into SMB - 2-3 years, being able to close sales and generate incremental revenue
• Team Player - must be happy to ‘roll sleeves up’ and assist the team whenever requiredComfortable working in a fast-paced and changing environmentDemonstrable experience in effectively managing and driving commercial growth from a large account portfolio, ideally in the SaaS industry

Desirable

• Reporting directly into the Team Lead Account Management , and working collaboratively with commercial, marketing & product teams, you will be accountable for building long-term relationships and driving revenue growth and retention of the Fresha platform
• Collaboration - Work closely with other departments to ensure a seamless partner experience
• Accountable - Meeting Key Performance Indicators on monetization, revenue growth, and retention by proactively engaging with and educating our Partners on the value of the Fresha platform
• Execute - Analyze reports and execute effective plans to upsell and increase revenue generation from existing accounts
• Build - Ensure strong Partner Experience by building meaningful relationships by attending face-to-face and video meetings with your accounts
• Engage - Administer a consistent contact strategy across your Portfolio to keep Partners engaged and reduce churn

• Screen Call - Video-call with a member from the Talent Team - 30m
• 1st Stage - Video-call/in-person with Team Lead Account Management - 45m
• Final Stage - In-person with Team Leads and Head of Commercial - 60-75 MINUTES
• We aim to complete the entire interview process and deliver feedback within 3 weeks