Product Designer, Remark
+ Equity
More information about location
eCommerce customer experience platform
Open for applications
eCommerce customer experience platform
21-100 employees
Open for applications
+ Equity
More information about location
21-100 employees
Company mission
To make it easier for people to enter new hobbies, pursue new interests, and explore this wild world we live in.
Role
Who you are
- You have at least 3-5 years of prior experience in design organizations that have shipped software to users, working closely with Product and Engineering teammates to develop the strategy and rationale for features
- You have an outstanding portfolio, with presentable case studies showcasing a strong foundation in product sense, idea generation, typography, interaction and visual design
- You have a sharp intuition for how people use (and wish they could use) products
- You love thinking holistically: Your considerations go beyond pretty UI and include thinking about the implications of your designs, what's most effective towards helping students learn and collaborate, what's best for the business, and how to balance speed and craft
- You're a masterful communicator and storyteller, able to draw people in and enhance understanding through design and written language
- You have a love for and healthy fear of design systems, and understand why they are important. Particular emphasis and respect for Figma’s auto-layout
- Experience partnering with highly technical teams is a plus
- Experience setting/working towards KPIs and OKRs is a plus
- +1 if you're able to re-create pixel-perfect designs in HTML and CSS. Even better if you're familiar with React!
Desirable
- You thrive when things move fast
- You have a cute pup 🐶
- You appreciate roasted veggies
- You avoid single use plastic
- You've seen a mountain goat 🐐
What the job involves
- As a Product Designer at Remark you will responsible for executing on the vision and strategy of the Remark brand.
- You'll work extremely closely with the engineering team to ensure designs are thoughtful and well reasoned
- The role requires deeply understanding and relating to our customer, and solving issues they didn't even know they had.
- You'll be responsible for advancing Remark’s design across web, mobile, merchant dashboard, and more
- Own new product features from start to finish. Idea, user research, experience design, pixel-perfect visuals, and (maybe even) front-end implementation
- Lead design for the holistic Remark brand, from user landing pages, to profile pages, to marketing materials
- Own accountability for the performance of key deliverables, including impact to the business and our customers
- Develop an actionable roadmap, maintain timelines, and work with cross-functional teams
- Ability to stay organized while working against given deadlines while also managing ASAP requests
- Balance speed and quality, with a focus on tangible results
Our take
With user reviews commonplace within eCommerce, it can be easy for consumers to get bogged down in contradictory or misleading advice when purchasing. Remark helps online shoppers make more informed decisions by pairing them with product experts - artists, musicians, athletes, makeup artists - empowering them to find the perfect buy for their needs.
Remark’s live chat platform not only allows users to query the product experts but also trains AI models on these experts. These chatbots can answer questions in the same style and with the same information as the product experts, thus ensuring somebody is always on hand to answer questions. Human experts are incentivised by earning a cut of each sale made through Remark.
The company mostly serves brands who integrate the platform into their online customer experiences. This is shaping up to be a lucrative market, as more brands shift their flagship stores to online rather than brick-and-mortar establishments. With at least 45 brands already using its platform, Remark is off to a good start, and an influx of Seed funding will support further product development.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
Company
Funding (1 round)
May 2024
$10.3m
SEED
Total funding: $10.3m
Company values
- Aligned AI - We design and develop our software services with ethical considerations, striving for no biases, discrimination, or harm to individuals or society
- Privacy and Security - We prioritize personal data protection, guaranteeing compliance with privacy regulations and ensuring shoppers' trust
- Customer-Centricity - We prioritize our clients' needs, actively listening to feedback and exceeding expectations to create exceptional experiences
- Transparency - We prioritize transparency in our partnerships, fostering open communication and feedback for continuous learning and growth
- Inclusion - We strive for inclusivity, removing knowledge access barriers for individuals from diverse backgrounds, abilities, and demographics
- Innovation - We foster a culture of innovation, empowering our team to explore new ideas and embrace emerging technologies, trends, and insights
Company HQ
Civic Center, New York, NY
Leadership
Theo Satloff
(CEO)Also the Co-Founder of Outdoorly. Previously Software Engineer at Amazon and was a Teaching Assistant at Colby College.
Ian Patterson
(Sales Director)Also Director of Partnerships at Outdoorly. Previously Commercial Photographer for The Nature Conservancy and Staff Photographer at College Outside.
Carl Majgaard
(Engineering)Also Co-Founder at Outdoorly. Previously Advisor for Technology at Colby College and Software Engineer at 40GRID and Salesforce.
Salary benchmarks
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