Senior Staff Information Systems Engineer, Cribl

• Experience and Ownership: 8+ years in corporate IT or systems engineering with meaningful ownership of identity, SaaS, endpoint, and/or cloud systems in a high-growth, remote-first environment — balancing project work, operational ownership, escalations, and on-call responsibilities
• AWS and ServiceNow: Strong hands-on experience with AWS for internal IT systems (IAM, networking, logging, monitoring, and secure administration) and ServiceNow administration (workflows, catalog design, incident/change processes, integrations, and reporting)
• Automation and Integration: Strong scripting experience using Python, PowerShell, Bash, or similar tools, with comfort working with REST APIs, JSON, and event-driven workflows to build and maintain automations across the IT stack
• Technical Leadership and Communication: Proven ability to independently lead technical initiatives, shape architecture, and influence cross-functional decisions without formal authority, paired with strong written documentation skills including runbooks, technical standards, and knowledge base content
• Observability and Log Management: Experience setting up or operating log management and observability platforms such as Grafana, Kibana, Elasticsearch, Cribl Search, or similar tooling
• Identity and Access Management: Deep hands-on experience with enterprise identity platforms such as Okta, including SSO, lifecycle workflows, access policy design, and group-based access models
• Endpoint Management: Demonstrated ownership of macOS and/or Windows endpoint management, including MDM, provisioning, patching, compliance, and baseline security controls

Desirable

• We are looking for a Sr Staff Information Systems Engineer to join Cribl's IT Engineering team
• This is a high-impact individual contributor role for someone who combines deep technical ownership with broad cross-functional influence. You will help define how Cribl designs, secures, automates, and operates the internal systems that power the business every day
• You will serve as a senior technical leader across identity, endpoint management, AWS-hosted IT infrastructure, ServiceNow, and core automation
• You'll partner closely with IT Support, Security, Enterprise Applications, People, and business stakeholders to improve reliability, strengthen security, and scale employee experience
• This role is for someone who can move between strategy and execution: defining better patterns, building durable automations, guiding technical decisions, and stepping in directly when critical systems need attention
• As the Sr Staff Information Systems Engineer, you will serve as a senior technical owner and design authority for Cribl's core IT systems and workflows
• Identity, Access, and Lifecycle Management: Own and evolve identity platforms and lifecycle workflows (joiner/mover/leaver, group access, contractor lifecycle, privileged access, and access reviews), with a focus on least privilege, auditability, and scale
• AWS, Cloud, and Core Infrastructure: Own AWS-based IT infrastructure including access patterns, networking, logging, and monitoring. Define secure operational standards and partner with adjacent teams on shared infrastructure and cross-functional dependencies
• Automation and Systems Integration: Design and maintain automations across the IT stack using ServiceNow, Okta Workflows, scripting, APIs, and webhooks to reduce manual work and improve consistency
• ServiceNow and IT Service Management: Provide senior technical ownership of ServiceNow architecture, workflows, integrations, and data quality. Partner with leadership on change management, audit readiness, and sustainable process design
• Technical Leadership and Architecture: Establish scalable standards and guardrails for IT-owned systems. Act as a senior reviewer for new implementations and complex changes, and identify opportunities to standardize or simplify
• AI Tooling and Governance: Support enterprise AI tools and agent frameworks. Contribute to safe adoption patterns, access controls, and governance — while keeping core systems ownership as the primary focus
• Operations, Support & On-Call — Serve as Tier 3 escalation for complex incidents across platforms; participate in the on-call rotation to provide after-hours support for critical incidents and escalations
• Security Incident Support: Partner with Security during incidents to support containment, access changes, triage, evidence gathering, and recovery across identity, endpoints, SaaS, and IT-owned infrastructure
• We are a remote-first company and work happens across many time-zones – you may be required to occasionally perform duties outside your standard working hours