Premium Sales and Service Coordinator, Live Nation
LN Venues, iTHINK Financial Amphitheatre
Office located in West Palm Beach, FL
Entertainment events promoter and producer
Be an early applicant
Entertainment events promoter and producer
1001+ employees
Be an early applicant
Office located in West Palm Beach, FL
1001+ employees
Company mission
To help live music fans more easily and quickly find concert tickets and information about their favourite artists and venues.
Role
Who you are
- Associates degree required; Bachelor’s degree preferred
- Strong communication skills
- High energy
- Excellent customer service skills
- Ability to multi-task and problem solve
- Creativity
- Highly organized
- Ability to work in a team setting
- Ability to anticipate needs of VIP clientele
- Commitment to excellence
- Minimum 1-2 years of relative business experience
- Social media savvy a plus
- Some experience in hospitality and/or entertainment preferred
- Computer proficiency: Excel, Word, Power Point
What the job involves
- Across multiple live music venues, the Premium Seat Sales team is responsible for generating
- Premium Seat revenue which may include box suites, season tickets, PSLs, some hospitality
- Events and other revenue-generating programs as added to portfolio of menu items to sell
- Packages and inventory will be specific to assigned venue(s)
- Assist Director of Premium Sales and Service in generating sales and administering all Live Nation Premium Experiences Programs for assigned venue(s)
- Prepare, issue, and verify return of all Premium Seat contracts as advised by Director of Premium Sales and Service
- Oversee and maintain accounts receivable
- Assist in maintenance of client relationships
- Act as a liaison with internal departments (i.e. Box Office, Finance, Marketing) along with Director of Premium Sales and Service
- Manage client tickets using Archtics
- Maintain client email database and facilitate regular email updates on various items via online communication program (Marketing Cloud)
- Coordination of on-site premium experiences program responsibilities and client services for concert events
- Interface with VIP Club staff to ensure smooth venue operations on event days (catering, on-site entertainment, concessionaire, etc.)
- Conducts cold calls and prospecting for new clients
- Assists in implementing marketing strategies with Director of Premium Sales and Service
- Performs other duties as assigned by management
- Assist in prospecting using ZoomInfo and LinkedIn Sales Navigator
Our take
Live Nation is the world's leading live entertainment company, sitting at the top of the market in live events and ticketing. Formed in 2005, it is a major international company, with key business segments made up of concerts, ticketing, and sponsorship and advertising.
Despite its dominant position in the market, the company saw an 84% drop in revenue during 2020 and the closure of live events. Since then, however, demand has been stronger than ever for their ticket sales. This is a reflection that live events remain a clear priority for consumers and has been further reflected in Live Nation's acquisitions of companies - like Goodlive - that complement and bolster Live Nation's portfolio.
In addition to live events, a key area to watch for Live Nation will be the rise of online concert streaming, like that undertaken by competitors such as Driift. Major festivals such as Glastonbury have trialled online concerts with mixed reviews. If it proves successful, this could be a major new section of the entertainment market and a big potential part of Live Nation's future ventures.
Freddie
Company Specialist at Welcome to the Jungle
Insights
11% employee growth in 12 months
Company
Company benefits
- HEALTH: Medical, Dental and Vision benefits for you and your family, including Flexible Spending Accounts (FSA) and Health Savings Accounts (HSAs)
- YOURSELF: Paid time off policy including holidays, sick time, and day off for your birthday, free concert tickets
- WEALTH: 401(k) program with company match, Stock Program Reimbursement
- FAMILY: New parent programs & support including caregiver leave and baby bonus, infertility support
- CAREER: Tuition reimbursement, student loan repayment internal growth and development programs & trainings
- OTHERS: Volunteer time off, crowdfunding network
Company HQ
Beverly Hills, CA
Leadership
Michael Rapino
(CEO & President)Michael joined Live Nation Entertainment in 2005 as CEO and President. Previously, he spent 10 years in various Marketing and Entertainment roles at Labatt's Breweries of Canada. He also held several roles at Clear Channel Communications, including CEO and President of Global Music.
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