Senior Product Manager, Cloudflare
SASE WARP Device Client
$170-234k
+ Cloudflare’s equity plan; Salary is applicable to CO and NY based candidates only and may vary by other locations
Web performance and security platform
Be an early applicant
Web performance and security platform
1001+ employees
Be an early applicant
$170-234k
+ Cloudflare’s equity plan; Salary is applicable to CO and NY based candidates only and may vary by other locations
1001+ employees
Company mission
Cloudflare's mission is to help build a better Internet that is bold and ambitious.
Role
Who you are
- You need real world experience shipping and supporting applications on all major platforms (Windows, macOS, Linux Android, iOS), what deployment of software looks like in large enterprises, and the ability to help customers troubleshoot complex deployment issues
- 5-10 years working as a product/program manager shipping desktop enterprise software or relevant experience (server software, operating systems, etc.)
- Experience as a PM or Engineer working with operating system APIs and low level networking functions
- Technical depth with VPNs, DNS, Firewalls, Client/Server architecture, Routing
- Excellent customer facing skills (empathy, problem solving, clear and succinct communicator)
Desirable
- Shipping kernel drivers or other low level programming experiences
- Familiarity with pieces of SASE/SSE such as DLP and TLS Decryption
- Experience shipping mobile enterprise software
What the job involves
- We are looking for an extremely technical Product Manager for our SASE device client, Cloudflare WARP, the primary end user onramp for our Cloudflare One business.
- You will lead all efforts related to both the desktop and mobile client, partnering closely with engineering, sales, customers, support and design
- In this large and highly visible role, you will shape the Cloudflare WARP product as it relates to our Zero Trust SASE business.
- You will work to ensure the client software, which sits on the devices of millions of users, is inclusive and accessible to all. You will solve problems that have wide impact and significance, shaping the future of security on the Internet
- We operate with very small teams of highly motivated, technical, and experienced engineers.
- Write requirements documents and work with engineering and design to build, ship, and support enterprise class software
- Join pre-sales and post-sales calls with customers, sales, support, etc., to assist with, and help understand all phases of the customer lifecycle
- Support a global engineering, sales, support, customers and partners with a flexible schedule (expect normal North America working hours with occasional calls to support APJC and Europe)
- Work in a fast paced, dynamic and interrupt driven environment
- Have deeply technical conversations with engineering and customers about:
- Operating system APIs, client applications and low level networking
- Topics like VPNs, Routing, DNS, Firewalls, Client/Server architectures
- Enterprise desktop software deployment and release cycles
Our take
Cloudflare is a multi-service global network that provides web security and infrastructure, DDoS mitigation services, and a content delivery network. Founded in 2009, Cloudflare has risen to become an industry giant, with around 25 million global internet properties on its network.
Cloudflare has been responsible for a number of admirable initiatives, offering free web protection to human rights groups, journalists, artists, and US election websites. This goes some way to counteracting the flak Cloudflare has received in some circles for the controversial groups and users who use its services. This chequered history, however, has not affected its over 80% market share in the content delivery network field.
This is perhaps in part because it has proven sharp at staying abreast of the rapidly morphing tech and digital space and customer demands. For example, Cloudflare is shifting to 100% renewable energy usage to create a zero-emissions internet, and in 2020 released a feature that would help users navigate data privacy regulations by selecting where their data is stored.
The cloud infrastructure market reached $53 billion in 2022. While the Big 3 (Amazon, Microsoft, and Google) own 65% of the market, that still leaves billions of dollars left for companies such as Cloudflare. Its ambitious and successful work is likely to continue being a crucial feature of the web, but in 2023, placed it in the crosshairs of hackers looking to exploit its infrastructure. The beginning of 2024 saw Cloudflare vow to bolster its security and patch vulnerabilities.
Steph
Company Specialist at Welcome to the Jungle
Insights
Few candidates hear
back within 2 weeks
16% employee growth in 12 months
Company
Company benefits
- Minimum 8 weeks of paid parental leave
- Equal opportunity employer
- Unlimited paid time off policy
- Work from home opportunities
- Medical, Dental & Vision Insurance
- Life Insurance, Disability Insurance
- 401(k) plans
- Family planning and fertility program
- Gym discounts
- Commuter Benefits Program
Company values
- Principled - We create our products and features with a global mindset and democratize important and innovative technologies that drive adoption of the latest standards
- Curious - Our team is made up of pioneering innovators that approach new challenges with interest and a desire to learn
- Transparent - We hold ourselves accountable when we make mistakes—and we do everything we can to learn from them
Company HQ
China Basin, San Francisco, CA
Articles
Leadership
Lee Holloway
(Lead Engineer)Lee started their career as an Engineer at Homewarehouse for a year before working at Unspam Technologies for 4 years. They co-created Project Honey Pot in 2004 and Cloudflare in March 2009, serving as Lead Engineer of both to present.
Michelle Zatlyn
(President & COO)Having worked for Investor Economics and I Love Rewards for a combined 4 years, Michelle worked at Toshiba for 3 years as a Product Manager. She then co-founded Cloudflare in 2009 as COO, and has served as President since 2020. She is also a Board Member at Atlassian.
Matthew Prince
(CEO)Matthew studied for an MBA at Harvard Business School before co-founding Unspam Technologies in December 2001, and Cloudflare as CEO in March 2009.
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