IT System Administrator, HolidayPirates
More information about location
International travel company
Be an early applicant
International travel company
101-200 employees
Be an early applicant
More information about location
101-200 employees
Company mission
To make it easy to find the best travel deals.
Role
Who you are
- If you see problems as challenges to tackle, love supporting a diverse and friendly team, and thrive in a fast-paced, international environment then come aboard and help us keep our pirate ship running at full speed!
- A friendly team player with great communication skills
- Strong knowledge of macOS and iOS. (Android and Linux are a plus)
- Solid knowledge of Jamf Pro, Google Workspace, Atlassian Confluence, Jira Project Management and Jira Service Management
- Basic knowledge of LAN networking, troubleshooting LAN/WiFi issues, VLAN and VPN (OPNsense and/or Ubiquiti are a plus)
- Awareness of system vulnerabilities and best practices for a secure IT environment
- 2+ years of hands-on experience in IT support, including hardware setup on Mac OSX
- Training or apprenticeship in an IT-related field
- Bonus points for bash scripting experience
- Fluency in German is a must, and strong English skills are also required
What the job involves
- At HolidayPirates, we’re on the lookout for a hands-on, tech-savvy IT Systems Administrator to keep our crew connected and our systems sailing smoothly
- Prepare MacBooks, software and services for new pirates and welcome them onboard. And when the time comes, sunset leavers and take back logins and hardware
- Keep a watchful eye on our hardware fleet using our mobile device management system
- Maintain office hardware – from printers to the Karaoke setup
- Monitor and keep our local network infrastructure smooth and secure
- Provide software and services training using live webinars, prerecorded videos and knowledge base articles
- Keep our IT systems and processes documented and up to date
- Maintain our asset inventory database
- Continuously evaluate new IT solutions for different departments
- Collaborate closely with our HR and Office Management teams
- Be the go-to tech hero for our crew via walk-ups, Jira tickets, email, and chat
- Document incidents and requests in our ticketing system
- Support the development and improvement of our office system infrastructure
Our take
On average, Brits spend 18 nights a year overseas, so it's no surprise that the travel industry is in as high demand as ever. Since its inception in 2011, HolidayPirates has established itself throughout Europe and the United States.
Due to its unparalleled social media audience, boasting 11+ million Facebook fans and 2+ million Instagram followers, HolidayPirates values itself for providing the "best value-for-money travel deals" which rapidly gained the company popularity and a faithful online following.
The company claims to only spend 7% of its marketing budget on traffic, showing how effective its social media strategy has been in generating an organic following. With services delivered in 7 languages and more than 9 million app downloads, the company is also seeing an acceleration of payment transactions which indicates the company's continued prominence in the market.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
Company
Company benefits
- Flexible working hours and fully remote working
- A MacBook (also for private use) as well as any other needed equipment including a very lovely remote IT support
- £100 equipment budget every month on top of our salary to comfortably work from home
- £45 tax free cash card per month
- Maternity leave for up to 52 weeks
- Legendary team and company events like summer parties, Christmas parties and more
- Mental health and relaxation sessions
- Further training budget to use as you choose
- Inspiring mates from all over the world
Company HQ
Mitte, Berlin, Germany
Leadership
Igor Simonow
(Co-Founder)Previously a 2018 cohort member of Entrepreneur First.
Sebastian Kaatz
(Co-Founder)Currently Co-Founder of Travel Pirates Corp, was the VP of Special Projects and Products at Holiday Pirates.
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