Senior Manager of Marketplace Business Operations and Analytics, Peerspace

• The ideal candidate has strong business operations experience combined with exceptional analytical capabilities and a deep understanding of marketplace dynamics
• 6-8 years of experience in business operations, analytics, or strategy roles with a focus on data-driven decision-making
• Strong SQL skills and data analysis capabilities, with ability to work independently on analytics projects within an operations context
• Experience designing experiments and tests with clear measurement methodologies
• Strong background in analyzing marketplace dynamics and market-level performance trends
• Track record of translating data insights into tactical operational recommendations
• Ability to detect patterns in complex data and connect them to marketplace behavior
• Excellent communication skills with ability to influence through data storytelling
• Experience working collaboratively across operations and data teams
• Bachelor's degree required; advanced degree in a relevant field preferred

Desirable

• We are looking for a Senior Manager of Marketplace Business Operations & Analytics to quarterback our marketplace health with a pulse on week-to-week and month-to-month trends across our platform
• This role will focus on identifying what's driving performance in our key metros, analyzing supply metrics, and designing data-driven strategies to address operational opportunities
• You'll be able to zoom in on market-specific trends and double-click on issues as needed, transforming data insights into actionable operational recommendations
• You'll build and maintain critical operational dashboards, design tests for market teams to execute, analyze results, and provide data-driven recommendations for tactical improvements
• This role reports to the Senior Director, Operations and Strategy, and serves as the operational analytics bridge between high-level marketplace frameworks and on-the-ground execution
• Become the market health expert with a comprehensive understanding of week-to-week market performance trends and drivers
• Build and maintain operational dashboards that provide actionable insights on market-specific supply and demand dynamics
• Detect early warning signs of market health issues and recommend targeted interventions
• Create growth strategies based on data-driven market analysis; collaborate cross-functionally to drive growth strategies forward
• Design operational tests and experiments with clear hypotheses and measurement methodologies for metro teams to execute
• Analyze test results to provide tactical recommendations for market-specific improvements
• Develop market prioritization frameworks to guide resource allocation across our supply acquisition and retention efforts
• Partner with metro development teams to translate market analysis into specific operational action plans
• Collaborate with supply onboarding teams to identify data-driven opportunities to improve activation and initial host success
• Work closely with data analytics and data engineering teams to leverage existing data frameworks while applying them to operational contexts
• Create standardized approaches to evaluating market health and operational efficiency at the market level