Retail/CPG Sales Ops Lead, Amazon

• The successful candidate has excellent business and sales acumen, strong communication and collaboration skills, deep analytics experience, broad technical skills, and a demonstrated ability to both execute and influence
• They must be willing to roll up their sleeves, dive deep to learn, be comfortable working within ambiguity, and have a passion for driving operational excellence
• Experience using Microsoft Excel to manipulate and analyze data
• Experience developing and implementing systems/tools utilized for CRM, variable compensation, revenue reporting, forecasting, Salesforce automation, etc
• Experience defining, refining and implementing sales processes, procedures and policies or equivalent
• Demonstrated successful track record in planning and executing strategic and operational deliverables
• Bachelors Degree or equivalent experience

Desirable

• Within AWSI, the Retail & CPG (RCG) Industry team is seeking an experienced Sales Strategy & Operations Lead who will serve as trusted advisor to the RCG EMEA Sales Leaders and sales teams, supporting their business operations both tactically and strategically
• This role will partner with our global account management teams and other cross-functional teams in order to define, land, and execute against our strategic priorities
• This role will develop standard metrics to measure productivity and success of programs, automate and optimize operational processes, and invent new ways of diving deep with data to uncover actionable insights that help us serve our internal and external customers
• This role will be responsible for looking around corners and measuring the performance of the organization, supplying sales leadership with relevant and timely insights on the health of their business, and will effectively manage the operating cadence for the team
• In addition, this role will also take ownership of strategic projects around revenue, forecasting and analytics in order to driving standardization, automation, and scalability across our core processes
• Contribute to global RCG industry strategy and vision, and partner with sales leader to drive execution in the region
• Participate in the definition of the goals, drive programs, tooling, and dashboards to meet the rapid growth of the business and achieve attainment of strategic objectives
• Collaborate with other operations managers to identify and implement best practices across regions
• Track and report key performance indicators, goals, efficiency and trend analyses during monthly business reviews
• Lead strategic planning and annual planning activities for account teams
• Develop management dashboards and reports that are actionable and automated, in collaboration with AWSI central Business Intelligence team
• Drive process improvement and change management – lead and deliver training
• Create and manage the operating cadence for account teams
• Analyse data and trends to make informed recommendations to managers and drive change
• Define requirements for specific tooling to support processes and optimize their day-to-day work
• Ensure consistent and efficient execution of all functions by working closely with internal business partners and stakeholders to drive adoption and implementation of global standards, processes and programs
• This role will help lead EMEA-wide Sales Operations functions for the RCG Industry Business unit, and will work closely with peers across the global sales ops team, the EMEA sales/technical teams, the IBU leader, and various stakeholders across AWS