Senior Engineering Manager, Aledade
Agentic Patient Outreach
Primary care centers and services
Be an early applicant
Primary care centers and services
1001+ employees
Be an early applicant
1001+ employees
Company mission
To create a better health care system for patients, for doctors and for society.
Role
Who you are
- BS/BTech (or higher) in Computer Science, Engineering or a related field required
- 10+ years of production-level experience as an engineer and technical lead building highly scalable and reliable software
- 5+ years of managerial experience building and leading technical engineering teams
- Demonstrated experience managing teams that design, build and operate cloud-native, distributed systems in production
- Experience designing and implementing secure, scalable, and maintainable platform architectures. This includes knowledge of distributed systems, microservices, and containerization technologies like Docker and Kubernetes
- Strong background with modern server-side development (e.g., Python, Java, or C#) and the ability to engage deeply in technical discussions and design reviews. Python is preferred
- Familiarity with streaming technologies (e.g., Kafka) and workflow / data orchestration tools (e.g., Apache Airflow, AWS Glue, or similar)
- Experience working with systems that integrate with ML/AI models for real time inference or LLM applications is strongly preferred
- Familiarity with modern web development (e.g, React, VueJs, Node.js) is preferred but not required
Desirable
- You have experience in attracting, hiring, and coaching world-class engineers including performance management
- You have experience in taking ownership of the technology decisions, while delegating and empowering team members
- You have experience communicating analysis and establishing confidence among audiences who do not share your disciplinary background or training
- You have strong communication and relationship building skills, with experience influencing and aligning multiple stakeholders
- You have a proven track record of delivering complex, cross-team initiatives end-to-end in a fast-paced environment
What the job involves
- As the Senior Engineering Manager, you will lead the team responsible for designing, building and operating critical systems that power patient outreach at scale
- These systems enable structured and agentic outreach to patients via messaging and voice modalities, ensuring timely, efficient, and effective care delivery
- You will manage and grow a high-performing engineering team, set technical direction in partnership with Staff-level engineers, and ensure execution on a roadmap that spans distributed systems, AI-powered decisioning, and telephony infrastructure
- About the team: You will lead the team that owns the patient outreach platform, that combines agent-driven orchestration with robust messaging and telephony infrastructure
- The team designs and runs services that coordinate outreach flows across SMS, voice and related channels, integrates with clinical and data systems, and ensures that outreach is reliable, compliant, and scalable
- This team partners closely with Product, Data, and Operations to improve patient outcomes and practice efficien
- Build a high performing team by hiring and nurturing engineering talent
- Strong technical leadership - drive technical solutioning and building roadmaps
- Set aggressive and clear goals and remove all roadblocks for the team to achieve them
- Working seamlessly and collaboratively with stakeholders across Aledade to achieve business outcomes
- Work closely with engineering leaders to drive engineering excellence in our processes and systems
- Lead, mentor, and grow a team of software engineers, including Staff-level ICs, fostering a culture of ownership, collaboration, and continuous improvement
- Provide clear expectations, feedback, and coaching, supporting career growth through regular 1:1s, performance reviews, and development plans
- Attract and hire top talent; help shape team structure, roles, and succession planning as the platform scales
- Own end-to-end delivery of initiatives on the patient outreach roadmap, from problem definition and scoping through implementation, rollout, and ongoing optimization
- Drive predictable execution and prioritization, partnering with Product and cross-functional stakeholders to balance new feature work, tech debt reduction, and reliability
- Establish and track KPIs/SLOs related to system health, reliability, latency, and throughput for outreach flows
- Champion engineering best practices across code quality, observability, incident response, and post-incident learning
- Make thoughtful tradeoffs between short-term delivery and long-term platform health, and help the team do the same
- Collaborate closely with Product Management and business stakeholders to define goals, shape requirements, and translate business needs into clear technical work
- Coordinate with infrastructure, security, and compliance stakeholders to ensure the platform meets standards for privacy, security, and regulatory requirements
- Communicate plans, risks, and progress clearly to technical and non-technical audiences
- Sitting for prolonged periods of time. Extensive use of computers and keyboard. Occasional walking and lifting may be required
Our take
The US primary care system suffers from a 'chronic lack of adequate support'. Aledade has set out to improve this by assisting independent physician practices from reducing costs to data integration support.
The company prides itself on stats of over 2.8M patients across 46 states since its founding in 2014. A recent acquisition of Curia, (a leader in value-based care analytics using practical applications of AI to optimize the targeting of patient care and engagement programs) is also bringing the company to the modern world, enhancing its data understanding capabilities and challenging others in its sector with this advancement.
Aledade has won several awards over the years and is now considered the largest network of independent primary care in the country. Alongside this, the company is valued in the billions of dollars with many successful funding rounds. With the company consistently expanding and enhancing its technology it has become a pillar in the industry and therefore a very exciting company to keep an eye on.
Freddie
Company Specialist at Welcome to the Jungle
Insights
Company
Funding (last 2 of 10 rounds)
Jun 2023
$260m
SERIES F
Jun 2022
$123m
SERIES E
Total funding: $680.6m
Company benefits
- Remote-first working environment and flexible work schedules
- Three office locations you can visit/work from as desired: Bethesda, MD (headquarters), Novi, MI, Durham, NC and Austin, TX
- 168 PTO hours (21 days!) in your first year
- 12 weeks paid parental leave for all new parents
- Fully paid six-week sabbatical following each six-year period
- Of continuous employment
- Generous nationwide PPO medical, dental and vision plans
- 401(k) with up to 4% match
- Company stock options
Company HQ
Bethesda, MD
Leadership
Farzad Mostashari
(Founder & CEO)Farzad has a background in the healthcare sector previously working as a National Coordinator for Health Information Technology at the US Department of Health and Human Services.
Matt Kendall
(Co-Founder & President)Matt previously worked as the Director of the Office of Provider Adoption Support at the Office of the National Coordinator for Health Information Technology alongside other roles in Management and Operations in the healthcare sector.
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