Data Science Manager, Trainline

Salary not provided
SQL
AWS
Python
Tableau
R
Power BI
Athena
Senior and Expert level
London

2+ days a week in office (Holborn, London)

Trainline

Train ticketing platform

Be an early applicant

Trainline

Train ticketing platform

1001+ employees

B2CB2BTravelSustainabilityTransporteCommerce

Be an early applicant

Salary not provided
SQL
AWS
Python
Tableau
R
Power BI
Athena
Senior and Expert level
London

2+ days a week in office (Holborn, London)

1001+ employees

B2CB2BTravelSustainabilityTransporteCommerce

Company mission

We're building the world's no.1 rail platform while empowering greener travel choices, connecting people and places.

Role

Who you are

  • Have experience in leading data driven decision making for a tech product, ideally with some relevant experience in the B2B space
  • Have experience managing a data driven team and holding a high bar for analysis for 1+ years
  • Have experience in driving growth in an online product for 6+ years
  • Have experience setting the strategic direction and thinking big
  • Hold the ability to distil and communicate results of complex analysis clearly and effectively to all levels including senior management
  • Have experience of marketing evaluation and measurement of success. For example, running holdout/incrementality testing to evaluate campaign effectiveness or deploying new bidding models and understanding their impact
  • Hold the ability to navigate data sets of varying complexity/ambiguity and conduct analysis to derive clear insights and actionable results
  • Possess strong PowerPoint and presentation/communication skills
  • Possess strong data visualisation skills using tools like Tableau, Spotfire, Power BI etc
  • Have knowledge of statistical techniques like econometric modelling
  • Hold a university degree in subject with statistical elements, i.e. maths / economics

What the job involves

  • Data Science & Analytics is central to how we build products, delight our customers and grow our business.
  • Our Data Scientists & Analysts are embedded in cross-functional teams which exist across product and marketing.
  • Data Scientists & Analysts have a high degree of autonomy and are empowered to drive the success of their teams, using all data and techniques at their disposal
  • This is a perfect role for a Senior Data Scientist looking to move into management or a hands on Data Science Manager, you will start in the role in a more hands on capacity, learning the space and data, with headcount to hire 1 Data Analyst initially and this expected to grow over time.
  • You’ll be focussed in Trainline Partner Solutions (TPS). This is our B2B arm and comprises white label products for carriers, and our Business Travel Booking Platform.
  • As the most senior Data Science & Analytics person in TPS you’ll be responsible for working in cross-functional, senior team to lead the strategy for the space, influence data engineering/BI roadmaps to help develop the data maturity and develop the test and learn, goaling drive approach to product development
  • Our Data Science leaders need to wear two hats, as an expert in leader of the data science and analytics space, but also as a business lead in the company.
  • As a leader in TPS, you will work with your Product, Marketing, Engineering and Commercial counterparts to set out the long-term strategy for the teams at Trainline and ensure we execute on this within the team whilst being responsible for communicating this vision and progress to it to senior leadership within the company
  • You will also have a close working relationship with Data Engineering, Machine Learning and BI teams as the data representative in the Pillar leads group to ensure all of data is working on the right problems to move Trainline forwards
  • Be responsible for influencing product, marketing and business outcomes, have the autonomy to make things happen and must obsess about having business impact. More specifically you will:
  • Lead a team of ~1 Data Scientists / Analysts
  • Drive a high standard of work and hold a high bar for impact within your org
  • Mature how we achieve growth in a data driven way across your team
  • Lead, with your cross functional counterparts, the strategy and delivery of the TPS
  • Think big, clearly setting out a strategy and ensuring data driven execution

Application process

  • Recruiter call (30 mins)
  • 1st stage interview with Head of or Director of Data Science (30 minutes)
  • 2nd stage loop interviews (x3 30 minutes)
  • Case study review panel interview (60 minutes)

Salary benchmarks

Our take

Trainline make it super easy to book transport tickets. Their app is intuitive and well designed. and they're even pioneering paperless travel, allowing you to store your tickets in the app.

They're hyper focused on customer experience and have a product culture of fast iteration to deliver great outcomes for customers.

Their customers make 170,000 journeys a day and they sell 200 tickets a minute.

They're continuing to innovate to stay ahead. They're using machine learning to predict price movements and are integrating with Siri and Google Assistant so people can buy tickets just by speaking to their phone.

Steph headshot

Steph

Company Specialist at Welcome to the Jungle

Insights

Many candidates hear
back within 2 weeks

42% female employees

14% employee growth in 12 months

Company

Employee endorsements

Challenging work

"The complex nature of the market as we work with different suppliers is an amazing opportunity to create fluid solutions. A very well segmented..."

Funding (1 round)

Jan 2006

$210m

LATE VC

Total funding: $210m

Company benefits

  • Flexible working (40% min office attendance)
  • Cycle to work scheme
  • Gym memberships
  • Private Health and dental Insurance
  • Pension (matched contributions)
  • Income Protection
  • Share Incentive Plan (buy one get one free)
  • Learning budget
  • Primary & Secondary Caregiver Leave
  • Shared Parental Leave
  • Enhanced sick pay
  • Free Perkbox subscription

Company values

  • Own It - We care about every customer, partner and journey
  • Do Good - We make a positive impact
  • Travel Together - We're one team
  • Think Big - We are building the future of rail

Company HQ

Farringdon, London, UK

Leadership

Jody Ford

(CEO, not founder)

Previously Non-exec Director of Moonpig and Photobox Group.

Milena Nikolic

(Chief Technology Officer, not founder)

Previously Engineering Director at Google.

Lisa Hillier

(Chief People Officer, not founder)

Previously Chief People Officer at Gousto , The Restaurant Group and Just Eat.

Mike Hyde

(Chief Data Officer, not founder)

Previously at Meta.

Dave Price

(Chief Product Officer, not founder)

Previously at Spotify and GoEuro.


People progressing

Joined as a Product Manager. Promoted to Product Manager after 1 year. Then promoted again to Principal Product Manager after 7 months and is currently Product Director.

Joined as Business Performance Analyst. Promoted to Senior Analyst after 1.5 years. Then promoted again to Commercial Manager after 7 months.

Diversity, Equity & Inclusion at Trainline

  • 💚 Diversity drives us forward We know that having a diverse team is crucial to Trainline’s ongoing success. A team that is diverse in all forms – gender, ethnicity, sexuality, disability, nationality and diversity of thought are key to Trainline being an inclusive environment where every Trainliner can be their true self. We're committed to creating workplaces where everyone belongs, is celebrated and their differences are valued, creating an awesome employee and customer experience. 💚 Meet our Networks Our diversity networks are inclusive communities developed and led by Trainliners, with sponsorship and support from senior leaders. They're all about empowering and supporting underrepresented groups, by providing a safe space to talk, a place to come up with new ideas and a channel for voices to be heard. 🚀 Women in Leadership 💜 Artemis (gender equality) 🏳️‍🌈 Rainbow Train (LGBTQIA+) 🌻 Sunflower (accessibility) 🌍 Ethnic Diversity Network 🐣 Parent & Carers

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