Data Analytics Team Lead/Manager, Trulioo
CA$100-140k
2+ days a week in office
ID & business verification platform
Be an early applicant
ID & business verification platform
201-500 employees
Be an early applicant
CA$100-140k
2+ days a week in office
201-500 employees
Company mission
Trulioo's mission is to be the identity platform that global businesses turn to for growth, innovation and compliance.
Role
Who you are
- We are looking for someone with an entrepreneurial spirit who enjoys collaborating with stakeholders and customers as much as crunching the numbers!
- 2-4+ years of previous experience managing a team of direct reports
- Strong business, operational, and technical aptitude with a proven ability to quickly learn new technologies
- Strong problem-solving ability and are able to logically analyze, identify root causes, and provide effective solutions with a high level of detail
- Ability to manage a project-based team utilizing tools such as JIRA
- Strong analytics experience
- Create and present reports to stakeholders/leadership teams and provide actionable insights, and build interactive dashboards
- Experience with KPI tracking and reporting
- Experience with SQL (a must), excel, one or more BI tools such as Tableau, PowerBI etc., Python (possibly), ETL/ELT tools
- Excellent verbal and written communication skills
- Excellent interpersonal skills - ability to collaborate across departments
- Ability to work in a customer-oriented, fast-paced, dynamic environment
Desirable
- Experience working with a scripting language such as Python or R in a combination of professional and/or self-taught environment
- Experience in a B2B or SaaS product environment in a customer-facing position
What the job involves
- Reporting to the Senior Director of Data Science, we are looking for a Team Lead or Manager, Data Analytics to join Trulioo’s Data Science team.
- This individual will be responsible for supporting all customer-facing teams with world-class analytics and professional services for customers and prospective customers evaluating Trulioo's services.
- This includes providing leadership to a team of analysts, defining and implementing streamlined systems and project management processes, maintaining a standard of excellence in analytical deliverables, and working closely with customers and customer-facing teams.
- Provide leadership on data study projects used to evaluate customer performance, apply critical thinking to assess options, and make outcome-based recommendations
- Collaborate with Sales and Customer Success departments to scope customer project opportunities, understand needs and define a mutual project plan
- Tell powerful stories from extracted and analyzed data in concise but impactful reports/presentations
- Help the team to break down roadblocks and determine creative solutions for unique problems under tight revenue-impacting deadlines
- Report on KPIs and provide visibility into ongoing customer trial opportunities to senior leadership across Trulioo
- Contribute to the improvement and automation of operational and analytic processes to help the team scale efficiently
- Coach, train and mentor a team of analysts
- Act as an escalation point for team members and stakeholders
- Help distill knowledge and best practices to direct reports
Our take
Identity fraud is on the rise, anti-money laundering and terrorism financing regulations are tightening, and online identities are becoming harder to track. The ramifications of this for individuals and businesses alike make digital identity verification a challenge that urgently needs to be overcome. The Trulioo team have good reason to think they can do it.
Begun as a Facebook customer identification service, Trulioo has grown to become a comprehensive identity verification platform. It allows customers to ID more than 5 billion people across the globe from a single API, even according to different regional specifications, without relying on conventional information like credit history or bank account details. This remarkable feat has won Trulioo Unicorn status, and with more companies going global it’s likely to see it continue netting substantial enterprise clients.
There’s another crucial reason why this matters: economic activity is increasingly moving online, potentially freezing out people without the digital identities normally required to engage with it. Trulioo’s platform offers a truly global solution, for all parties, and it is well positioned to succeed within this space.
Freddie
Company Specialist at Welcome to the Jungle
Insights
-9% employee growth in 12 months
Company
Funding (last 2 of 8 rounds)
Jun 2021
$394m
SERIES D
Sep 2019
$50.6m
SERIES C
Total funding: $470.2m
Company benefits
- Free snacks, unlimited coffee and catered lunches twice a week!
- We host various sports and wellness activities, social events, birthday celebrations, lunch and learns, and encourage friendly (but often competitive!) games of ping-pong and foosball
- Extended health and dental benefits with Canada Life
- Three weeks of vacation and five sick days per year on joining
- Education, Training & Certification Policy and professional development programs
- Paid Wellness Days
- Personal Education Budget
- GlobalGateway Experience - allows Trulicrew members to work from a time zone of their choosing for up to two weeks per year.
Company HQ
South Main, Vancouver, BC
Leadership
Tanis Jorge
(Co-Founder)Serial co/founder of data-driven companies including iQuiri, NBC Data Services, Pharos Global Strategies, and P.E.R.T. Curriculum. Is currently a board member for the Ally Global Foundation, and founder of The Cofounder's Hub.
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