Business Analyst, Policy Expert

• To help support our drive to disrupt the insurance industry and build deeper relationships with our customers, we’re looking for a dynamic, self-motivated problem solver
• Knowledge of the UK Personal Lines Insurance industry would be helpful, but what is more important are the skills to analyse, question, collaborate and communicate
• A strong team player: collaboration is a big thing for us so being able to challenge / support and be challenged/supported by others is key to our continuous improvement
• Be interested in good delivery fundamentals such as quality, speed to market, optimising for flow, and delivering value early, and take pride in the products our teams create and the principles on which they’re delivered
• An open and honest communicator who can motivate, lead, and challenge

• We are the Business Analyst team, a vital link between our business objectives and technological innovations. We collaborate closely with the Head of Product, software engineers, marketing teams, contact centres, and more to advocate and support the delivery of our strategic goals
• You will be embedded in one of our product-led verticals, each functioning as a self-governing business unit. These verticals include Home, Pet, Motor, Shared Services, Platform, Pricing/Underwriting/Counter Fraud, and Data Science.
• Investigate business problems and opportunities prioritised by our Heads of Product, validating our understanding, and the potential benefits, and working with our business, delivery, and tech experts on an approach that creates value for our customers
• You will be able to articulate the commercial value of an idea to communicate the value of our work
• You will work across and manage a wide range of stakeholders to chart a path to delivery, prioritising sprint backlogs while ensuring the process has been collaborative and clear to others. You will also ensure that the delivery dovetails with the product strategy and broader Policy Expert ‘North Star’
• Support colleagues by encouraging best practices inside and outside the teams
• Take a well-defined idea and be responsible for nurturing it through to implementation and beyond
• Organise and run workshops to extract requirements from key stakeholders
• Provide insight and options to tech and our business
• Create informative documentation, such as Business Process Models, Wireframes, and User Stories
• Support the implementation of stories with the teams
• Monitor and measure the success of each initiative

• We aim to be in touch within 14 working days of your application – you will be notified if successful or unsuccessful

• 🤒 Private medical cover with Aviva
• 🚅 Travel season ticket loan
• 🎉 Access to selected London O2 events and use of a Private Lounge
• 🏖️ 25 days holiday (excl. bank holidays)
• 🏠 50/50 hybrid working - we trust you to do your best work whether it's in the office or at home
• 💻 One off work from home equipment fund
• 💅🏻 Each year you are with us you can get an extra wellness day!
• 🥳 Social events through the year - monthly themed in office events celebrating festive holidays!
• 🦷 Private dental cover with Bupa

Policy Expert is a trusted insurance provider, serving more than 1 million home and car insurance customers across the UK since its launch in 2011. Policy Expert was the first insurer to be designed for aggregator sites, allowing it to capitalise on the growth of price comparison sites like Compare the Market and GoCompare.