Manager of Product Management, Mastercard
Advanced Analytics, Payments AI Solutions
Global payments technology company
Open for applications
Global payments technology company
1001+ employees
Open for applications
1001+ employees
Company mission
To connect and power an inclusive, digital economy that benefits everyone, everywhere by making transactions safe, simple, smart, and accessible.
Role
Who you are
- Demonstrated ability to operate with complete independence and autonomy
- Excellent problem-solving, critical thinking and analytical skills
- Proven track record of successfully developing and scaling B2B products and solutions, leveraging data, analytics, and AI/ML to create value for customers
- Action oriented and results oriented, with strong prioritization and project management skills and the desire to roll up sleeves
- Experience as a leader with strong interpersonal skills and the ability to develop product and engineering talent
- Experience working with external partners to build joint solutions and accelerate growth
- Can communicate to executives, peers, and team members with impact, eloquence, and authenticity
- Ability to build and maintain strong, productive, collaborative working relationships with internal stakeholders over cross-functional teams from multiple regions
What the job involves
- The Services global product team is seeking a Manager of Product Management to accelerate the development of Payments AI solutions within the Data, Analytics, and AI product suite
- This is an individual contributor role for an experienced Product Manager, reporting into the Director of Product Management
- You will work hands-on with data scientists, designers, engineers, and partners to design and build products and solutions supporting external customers
- You will collaborate with fellow product owners and our regional and frontline teams to accelerate growth of the business
- Translate a deep understanding of our customers into products and solutions that drive significant customer value
- Balance the long-term direction of a product with today’s needs and constraints by fully understanding the technical, competitive, and commercial contexts of our products
- Act as connectors to ensure the commercial success of our products by working with regional teams and Sales/Marketing, while ensuring technical success through close partnership with Technology teams
- Drive globally-relevant solutions by understanding regional needs and tradeoffs, and build scalable products that serve an array of customer segments
- Set product direction with coordination, not isolation—taking into account how our products all work together to serve customer needs
- Understand customer needs and market trends to support the product roadmap for Payments AI solutions
- Build AI products to drive Smarter Decisions and Better Outcomes for customers, applying AI responsibly, and leveraging in-house and 3rd party assets and capabilities effectively to maximize ROI for the program
- Support regional and frontline teams as a product expert, developing sales enablement materials and providing training / support when needed
- Manage external relationships with suppliers and partners in compliance with all Mastercard policies and procedures
- Support regional and frontline teams as a product expert, developing sales enablement materials, providing training, and supporting customer conversations where needed
- Establish and drive product management disciplines across the product lifecycle, e.g., Studio framework, Agile development and product quality, ensuring product readiness across Technology, Delivery, Product and GTM perspectives
- Navigate across cultures and geographies, communicate with technical and non-technical audiences, and leverage strong relationships with key groups across Mastercard to gain support and buy-in for key decisions
- Emulate and drive Mastercard Way behaviors through behavior, recognition, coaching, and employee engagement
- Make creative technical decisions and strong tradeoff decisions to enhance functionality, time to market, and feasibility
Our take
Mastercard is in the global payments business, and operates the world's fastest payments processing network. Its products and solutions have become central to everyday commerce across the world, in activities ranging from shopping and travelling to running businesses.
As the economy has become more and more digitised, Mastercard has been a leading player in helping businesses and individuals across the globe embrace card payments and digital banking. One of the world's largest companies, its revenue has seen consistent gain in the last 20 years.
The challenge for modern payments companies is that payments are always changing, as seen in the astronomical rise of contactless payments over the last decade. Mastercard's acquisition of blockchain systems, and an overall focus on leveraging its technology towards a digital economy, has placed the company in good stead to keep up to date with current trends, like cryptocurrency, in the digitised payments world.
Steph
Company Specialist at Welcome to the Jungle
Insights
21% employee growth in 12 months
Company
Company benefits
- Gym membership
- Share purchase options
- Extra holiday purchase optional
- Work from home opportunities
- Health insurance
Company HQ
Purchase, Harrison, NY
Leadership
Michael Miebach
(CEO, not founder)Has served in a variety of roles at the company, including President and CPO. Currently Board Member at IBM, Accion, the World Resources Institute, the US-India Strategic Partnership Forum, and the Metropolitan Opera. They are also a Trustee of USCIB.
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