Technical Account Manager, Aiven
OEM
+ Equity plan
More information about location
AI-ready open source data platform
Be an early applicant
AI-ready open source data platform
201-500 employees
Be an early applicant
+ Equity plan
More information about location
201-500 employees
Company mission
To help customers create outcomes and accelerate building applications.
Role
Who you are
- Technical Expertise: A deep conceptual and hands-on understanding of Apache Kafka and at least one of the following: PostgreSQL, ClickHouse, or OpenSearch
- Consulting Background: Proven experience in technology sales, pre-sales, or technical consulting
- Development Skills: Fluency in one or more programming languages such as Java, Python, Go, or Ruby
- Cloud & Infrastructure: Knowledge of public clouds (AWS, Google, or Azure) and experience with Linux operating systems, networking basics (DNS, VPC), and relational databases
- Communication: Excellent presentation and problem-solving skills, with the ability to articulate technical requirements to both customers and internal Product teams
- Project Management: Ability to manage multiple projects, determine urgency, and execute detailed action plans
- Nice to Have: Previous experience in Customer Relationship Management (CRM) and migration experience (e.g., Oracle to PostgreSQL)
What the job involves
- We are looking for a customer-centric Technical Account Manager (OEM) with a direct focus on our largest enterprise customers. The TAM is a technical professional who helps optimize Aiven’s customer experience and accelerate time-to-value when using Aiven’s Open Source services
- You will act as a single point of contact and customer advocate, providing direct access into Aiven business functions such as Support, Engineering, Product Management, Marketing, and Executive Staff
- Build Relationships: Help customers succeed by building successful relationships throughout the entire customer journey
- Technical Strategy: Develop a deep technical understanding of the customer’s business priorities, operational models, cloud architecture, and technical initiatives
- Operational Advisory: Maintain awareness of customer operations to assist with operational planning and risk management, acting as an advisor for deployments
- Cross-Functional Advocacy: Act as a conduit into Aiven’s Sales, Support, Engineering, and Product Management teams to represent customer interests
- Operational Reviews: Conduct regular reviews on incidents, field advisories, security vulnerabilities, and root-cause analysis
- Sales Collaboration: Participate in sales account planning and support account penetration and pipeline growth strategies
- Travel: Travel up to 10% of the time to meet with customers
Our take
The cloud infrastructure sector is booming as more businesses rely on open-source technologies to run their operations at scale. In this fast-growing space, Finnish company Aiven has carved out a strong reputation since founding in 2016. The company provides fully managed cloud services, helping organizations to use open-source tools without the hassle of managing the technical details.
The company works with a wide range of clients around the world, offering services that cover everything from databases to messaging systems and analytics tools. So, Aiven is helping businesses streamline their cloud operations and focus on growth instead of infrastructure headaches. I doing so, it makes complex technology accessible, reliable and scalable for teams of all sizes.
In 2025, Aiven announced it had surpassed $100 million in annual recurring revenue, a signal of its growing impact in the cloud space. To support its next phase of growth, the company is opening a hub in Cork, Ireland, creating a bunch of new jobs over three years. This expansion puts AIven in a prime position to scale internationally and bring its managed open-source solutions to more companies.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
6% employee growth in 12 months
Company
Funding (last 2 of 6 rounds)
May 2022
$210m
SERIES D
Oct 2021
$60m
SERIES C
Total funding: $420m
Company benefits
- Stocks: Stock options for permanent employees
- Learning & growth: Get ahead with an individual learning budget, access to a web learning platform, coaching, and the ever-growing Aiven library
- Work/life balance: Flexible, regular working hours, and hybrid work friendly
- Health care: Private health and dental care
- Work equipment: The tools you need to do your job
- Cool, collaborative work spaces: with free drinks, treats and fruit
Company HQ
Kamppi, Helsinki
Leadership
Oskari Saarenmaa
(Co-Founder & CEO)Senior Software Engineer and Software Architect for F-Secure Corporation from 2002 to 2011. CEO and Software Architect of Ohmu from 2010 to 2016.
Heikki Nousiainen
(Co-Founder)Experience as Information Security Specialist for TietoEnator. Lead Software Architect for F-Secure Corporation from 2008 to 2015.
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