External Communications Director, Kyriba

• 10+ years in corporate communications, public relations, or external communications roles within B2B technology, SaaS, or financial services
• Proven track record building and scaling global PR programs from the ground up
• Strong media relationships across UK, European, and global business and technology press
• Experience creating and managing video content programs or branded content platforms
• Demonstrated ability to translate complex technical products into compelling business stories
• Exceptional stakeholder management skills with experience influencing and advising senior executives
• Experience managing external agencies and vendor relationships with a focus on performance and accountability
• Strategic thinker with strong execution skills and attention to detail
• Excellent written and verbal communication skills with the ability to craft narratives that resonate across audiences
• Self-starter who thrives in fast-paced, high-growth environments

Desirable

• Ideal candidate will be commutable to London/Staines 2x per week
• We are seeking an experienced Director of External Communications to lead and scale our global PR program while establishing Kyriba as a thought leader in the financial technology and treasury management space
• Based in the UK, you will build and execute comprehensive external communications strategies that elevate our brand across corporate announcements, customer success stories, and thought leadership initiatives
• This role requires a strategic storyteller who thrives on stakeholder collaboration and can partner with our PR agency to maximize impact across all channels
• Build and execute a comprehensive global PR strategy that positions Kyriba as the category leader in treasury and liquidity management solutions
• Develop proactive media strategies for corporate milestones, product launches, customer wins, and company news
• Cultivate and maintain relationships with tier-1 and industry-specific media, journalists, and editors across key markets
• Lead crisis communications planning and reputation management across all external touchpoints
• Establish and launch Kyriba TV as a flagship content platform for video thought leadership, customer stories, and industry insights
• Define content pillars, production workflows, and distribution strategies to maximize reach and engagement
• Partner with internal subject matter experts to create compelling video content that demonstrates Kyriba's expertise and innovation
• Measure performance and iterate on content strategy based on audience engagement and business impact
• Lead external storytelling for corporate announcements including funding, partnerships, acquisitions, and strategic initiatives
• Create press release frameworks and approval processes that ensure consistency and quality across all announcements
• Coordinate timing and messaging across corporate, product, and customer news to maximize media impact
• Partner with Product Marketing, Sales, Customer Success, and Product teams to align external messaging with business priorities
• Enhance messaging frameworks that translate technical capabilities into compelling business narratives
• Act as a trusted advisor to executives and department leads on external communications best practices
• Ensure consistency of voice and narrative across all customer-facing content and channels
• Coach C-level executives and senior leaders on media engagement, speaking opportunities, and thought leadership positioning
• Manage cross-functional stakeholder relationships to gather insights, align priorities, and execute integrated campaigns
• Build internal communications processes that keep stakeholders informed and engaged in PR activities
• Navigate competing priorities and deadlines while maintaining strong working relationships across the organization
• Manage and elevate the performance of external PR agency partners to drive greater strategic value
• Set clear KPIs, provide strategic direction, and hold agencies accountable for results
• Identify opportunities to expand agency scope beyond traditional media relations (e.g., influencer engagement, community building, analyst relations)
• Optimize agency investment through performance monitoring and strategic reallocation of resources
• Position Kyriba executives as trusted voices on treasury management, financial technology, and industry trends
• Secure speaking opportunities at premier industry conferences, webinars, and roundtables
• Develop bylined article and contributed content programs for tier-1 business and trade publications
• Build a thought leadership content calendar aligned with industry events, market shifts, and company initiatives