Software Engineer, 21bitcoin

• Full-Stack Development Capabilities: We require an expert in crafting and refining internal tools, with a strong emphasis on developing modular and scalable backend systems
• Mastery in Typescript: We are seeking candidates with an extensive background in building complex systems. Proficiency in Python or Go is a bonus
• Database Management: Strong command and modeling of relational databases, specifically PostgreSQL
• Proficiency in clean code: Knowledge of clean code practices, unit testing, and refactoring within large software ecosystems is essential
• Experience with Internal Tools: Segment, Rudderstack, Databricks, Jira & Confluence Development, Datadog, etc. is a plus
• AWS Mastery: Practical experience with AWS services is a plus
• Professional Experience: A minimum of 3 years in software development, with experience in enterprise-level consumer-facing apps or financial services
• Financial Services: Background in financial services with a nuanced understanding of compliance and regulatory frameworks is a big plus
• Effective Communication: The role demands exceptional communication skills to ensure seamless interactions and project alignment between technical and non-technical teams
• Team player: Looking for candidates who are genuinely amiable, driven, and place a high value on collaborative teamwork, always prioritizing team and product advancement
• Owner mentality: A desire to take the lead, showing resourcefulness and innovation in solving problems

Desirable

• As a Software Engineer specializing in Data, Automation, and Operations at 21bitcoin, your primary responsibility will be to optimize workflows for agents who focus on risk, fraud, and security
• Play a key role in developing our modular backend, enabling non-technical teams to create and integrate innovative, data-driven products and tools
• Enhance our user engagement capabilities, including customized notifications and comprehensive user profiles
• Contribute to the improvement of compliance and analytics tools. Your role is crucial in integrating multiple third-party solutions into a unified system that enhances the efficiency and intelligence of our operations, Customer Success, and Compliance teams
• Design, build, and maintain internal tools to boost operational efficiency and systematize client success, fraud detections and operational processes
• Lead the development of a robust operational technology stack, refining and re-engineering processes for scale and agility
• Integrate a variety of external and internal systems to build a seamless suite of tools for risk and fraud analysis, where experience with REST API integration will be a key advantage
• Spearhead the creation of a customer data platform to inform data-driven decision-making, optimizing Customer Success, Compliance and Operations
• Lead the initiative to build a robust data infrastructure that serves as the backbone for analytics, reporting, and AI-driven enhancements
• Construct a modular and scalable backend infrastructure that empowers non-technical teams to create and deploy data-driven products and tools with ease
• Assume full responsibility for automation projects, enhancing compliance tools, and refining internal workflows to support scaling efforts
• Interpret and transform the needs of Customer Success, Compliance, and Operations into streamlined, automated processes
• Document system architecture, processes, and best practices, contributing to the knowledge base and fostering an environment of continuous learning and improvement
• Be the driving force in hands-on development, crafting a modular and agile tech stack for operations that not only meets the current demands but is robust enough for future innovations
• Build a powerful customer data platform that empowers non-technical teams to independently make informed, data-driven decisions and develop tools and products that revolutionize our operations
• Your role is critical in interpreting the needs from Customer Success, Compliance, and Operations, transforming them into scalable, efficient, and cutting-edge internal tools that catalyze our growth and reinforce our commitment to operational excellence and client satisfaction

• 🗒️ Resume Review - Portfolio of Work: Drop a link to your portfolio/ previous work which we can review (LinkedIn, Github, Twitter, …)
• 📞 Exploratory Call - We'll discuss what excites you about this role and a few questions based on your past experiences
• 🗣️ Test assignment - We will share a take home creative assignment with you to work on (usually 1 week time frame)
• 👬 Meet the team - Cultural Interview to see if you align with our core values
• 👍 Decision time! - Our interview rounds are quick and we give a decision usually in less than 14 working days