Solutions Engineer, Infobip

Salary not provided

Employee share ownership plan

Mid and Senior level

Vancouver

Remote from Canada

Global communications platform for businesses & developers

Job no longer available

Global communications platform for businesses & developers

1001+ employees

RetailB2BSecurityEnterpriseTransportMarketingCommunicationCustomer serviceTelecommunicationsIdentityCloud ComputingSales

Job no longer available

Salary not provided

Employee share ownership plan

Mid and Senior level

Vancouver

Remote from Canada

1001+ employees

RetailB2BSecurityEnterpriseTransportMarketingCommunicationCustomer serviceTelecommunicationsIdentityCloud ComputingSales

Company mission

To provide accessible, innovative global communication technology that creates seamless interactions between businesses and people across the globe.

Job

Company

Role

Who you are

Your previous experience (ideally 4 - 6 years) either in system integration/development/pre-sales or similar roles developed your expertise and now you’re looking for a high-growth challenge in a global CpaaS company
You have a strong engineering background and a passion for technology
You have the ability to translate complex business requirements into workable technical solutions
You take a proactive and creative approach to attend to clients’ needs (even if they may not be aware of those needs)
You are able to present products and ideas with ease, confidence, and persistence
You enjoy a collaborative, fast-paced, entrepreneurial environment

What the job involves

As a Solution Engineer, you will provide technical pre-sales consultancy to customers as well as act as a technical advisor for our client’s technology needs
The role involves designing and delivering solutions, proof of concept demonstrations, and consulting sales teams on technical aspects of potential opportunities
Acting as a Solution Engineer, you will ensure smooth integration between clients and Infobip by successfully coordinating all technical teams involved (both internal and external)
Provide technical support to sales from discovery till financial win of assigned projects
Identify opportunities to monetize professional services and new and innovative use cases for Infobip’s products and solutions
Collect technical requirements
Design and present high-level technical solutions for customers
Present demos and POCs
Lead security questionnaires and all compliance issues
Have an overview of market feature requirements and provide feedback to steer the development of products’ features
Have a detailed overview of Infobip’s products and solutions from a technical and commercial point of view and be an internal resource for education
Developing project scopes and objectives, involving and coordinating with all relevant stakeholders while ensuring technical feasibility
Understanding clients' businesses in depth and knowing exactly which of our products can help them evolve their businesses

Our take

The increasingly digital nature of business means there are new customer touchpoints where companies can analyse user interactions with precision. Infobip helps companies take on this gargantuan task with a global cloud communications platform.

The platform allows users to build connected experiences across all stages of the customer journey at scale. Infobib prides itself on its ability to help partners overcome the complexity of consumer communications, grow their business, and increase loyalty – all in a fast, secure and reliable way.

The biggest challenge for the company will be continuing to ensure that its comprehensive suite of products provides a more attractive option than a raft of specialised startups taking on individual challenges. If it can do so, we expect Infobib to remain a strong player in this market.

Kirsty

Company Specialist at Welcome to the Jungle

Insights

Led by a woman

Top investors

-3% employee growth in 12 months

Glassdoor (3.8)

Trustpilot (2)

Company

Funding (1 round)

Jul 2020

$200m

SERIES A

Total funding: $200m

Company benefits

Maternity & Paternity Leave
Work from home opportunities
Health insurance
Employee stock option plan

Company HQ

City of London, London, UK

Leadership

Izabel Jelenic

(CTO)

Previously Delphi Developer at Pazinka Optima for 1 year and Oracle Developer at Uljanik IRI for 2 years.

Silvio Kutic

(CEO)

Studied Engineering at University of Zagreb.

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