Senior Platform Engineer, Wag
$150-210k
1 day a week in office
Platform for finding local pet caregivers
Open for applications
Platform for finding local pet caregivers
1001+ employees
Open for applications
$150-210k
1 day a week in office
1001+ employees
Company mission
To keep pets and their owners happy, healthy, and safe.
Role
Who you are
- Willingness to roll up your sleeves and move from planning to execution with a small team
- Significant backend software development experience
- Familiarity with PHP and Python
- Strong experience with containerization (Docker) and CI/CD pipeline design
- Expertise designing and maintaining cloud infrastructure; ideally in AWS
- Proficiency with Terraform (or equivalent IaC tools) for managing infrastructure
- Proven ability to design complex and reliable systems with minimal oversight
- Experience driving cross-team initiatives and influencing technical direction
- Solid understanding of reliability engineering, monitoring, and incident management
- Excellent communication skills and ability to work with multiple engineering teams
What the job involves
- We are looking for a senior platform engineer to drive the core platform, infrastructure, and developer tooling behind our products
- This role is both hands-on and strategic: you will design and implement core systems, define the platform roadmap, and work across engineering teams to ensure we have a secure, reliable, and scalable foundation
- You’ll report directly to the CTO and be trusted to identify problems, set direction, and execute solutions without day-to-day oversight
- You’ll partner with engineering managers across PHP, Python, and mobile/web platforms, but you will be responsible for the architectural vision and execution across the company
- Design and implement complex and critical backend systems such as payment processing and authentication systems in the core Wag backend application
- Design cross-platform and cross-team system architecture
- Design and implement efficient build and deployment pipelines, containerization (Docker, Gitlab CI/CD), and developer tooling to improve productivity
- Incorporate AI powered solutions to support platform quality and developer productivity
- Define and maintain the platform roadmap, balancing reliability, developer productivity, technical debt, and cost
- Design the bug detection and triage tooling and procedures
- Contribute infrastructure as code using Terraform
- Design and drive incident response procedures including observability and on-call tooling
- Serve as a trusted technical owner for key backend systems
- Mentor engineers on infrastructure and platform best practices
- Ensure Security & Compliance in platform design in partnership with Security Manager
- Own the data engineering and analytics platform design
- Participate in on-call incident response for key systems
- KPIs:
- Code and App Quality: Bug regression rate, app quality, platform performance
- System Reliability: Uptime and MTTR
- Velocity Enablers: CI/CD speed, developer productivity metrics
- Technical Hygiene: Reduction in systemic debt, roadmap progress on platform initiatives
- Cross-team Alignment: % projects conforming to standards
Our take
Over 60 million households in the US own at least one dog, and often run into difficulty when looking for reliable and trustworthy people to help take care of their pet when on holiday, away for work, or if a helping hand is needed. Wag aims to meet this need by providing walking and boarding services on-demand.
The company connects dog owners with independent contractors - giving them alternatives to traditional kennels, or having to rely on friends or family. With more people turning to the internet for this type of service, Wag has access to a national market of dog-owners, though it does have a few rivals including the fast-growing "Rover".
After investing in attaining market share, the company has focussed on reaching profitability. A partnership with hotel brand Kimpton has helped to bring Wag's services nationwide, facilitating further growth, and it continues to launch new features such as its Premium Benefits Center.
Steph
Company Specialist at Welcome to the Jungle
Insights
-1% employee growth in 12 months
Company
Funding (last 2 of 5 rounds)
Feb 2018
$300m
LATE VC
Apr 2017
$40m
LATE VC
Total funding: $361.5m
Company benefits
- Company equity
- Work from home opportunities
- Premium medical, dental, and vision insurance plans
- One Medical membership where it’s available
- Free access to licensed therapists for all employees
- In addition to observed holidays, salaried employees are offered unlimited paid vacation
- Our full-time, hourly employees get generous paid and sick time off
- 401(k) plan
- Free snacks and drinks in all of our offices, including healthy options
Company HQ
Telegraph Hill, San Francisco, CA
Leadership
Jason Meltzer
(Chief Dog Officer)Started their career in Sales and Account Management, before co-founding Wag Labs. Was the initial CEO of the company, then founded Paway as CEO in 2020. Now Head of Growth and Operations at Mentorcam.
Salary benchmarks
We don't have enough data yet to provide salary benchmarks for this role.
Submit your salary to help other candidates with crowdsourced salary estimates.
Share this job
View 4 more jobs at Wag