Solutions Engineer, Netskope
DEM
Security cloud platform
Posted today
Security cloud platform
1001+ employees
Posted today
1001+ employees
Company mission
To redefine cloud, network, and data security, empowering security teams with the right balance of protection and speed they need to secure their organisation's digital transformation journey.
Role
Who you are
- Experience: 5+ years in a Sales Engineering, Solutions Architect, or Technical Consultant role, preferably within DEM, APM (Application Performance Monitoring), or Network Performance Monitoring (NPM) sectors
- MTTR Reduction Track Record: Proven history of solving multi-vendor "blame games" by objectively proving whether a fault lies with the local device, home Wi-Fi, ISP, transit provider, security proxy, or target SaaS application
- Hybrid & Cloud Architecture: Practical background working with zero-trust network access (ZTNA), split-tunnel client steering, and enterprise cloud connections (AWS DirectConnect, Azure ExpressRoute)
- The Troubleshooter: You get a rush from finding the "needle in the haystack" of a complex system
- The Storyteller: You can explain the impact of a 500ms latency improvement on employee productivity
- The Adaptable Peer: You thrive in a fast-paced environment where the tech stack evolves every quarter
- Protocol & Packet Analysis: Deep mastery of Wireshark and tcpdump to inspect TCP windowing, TLS handshakes, HTTP/1.1–HTTP/3, and payload overhead
- Hop-by-Hop Path Routing: Proficiency with MTR, BGP, DNS pathing, and ICMP/UDP probing to pinpoint latency, jitter, and packet loss across public ISPs, SD-WAN, and cloud edge proxies
- Synthetic & Performance Testing: Experience scripting synthetic transaction probes, API tests, and stress tests (e.g., ThousandEyes, Catchpoint, JMeter) to baseline throughput and SLA compliance
- Observability & Telemetry Pipelines: Hands-on work with OpenTelemetry, NetFlow/sFlow, SNMP, and custom dashboarding/alerting in platforms like Grafana, Splunk, or Datadog
- Endpoint & Local Network Diagnostics: Ability to isolate client-side issues like local Wi-Fi signal degradation, OS socket exhaustion, driver bugs, and security agent hooks on Windows/macOS
- Scripting & API Automation: Proficiency in Python, Bash, or PowerShell to query REST APIs, automate diagnostic log gathering, and custom-script performance checks
- Data Literacy: Ability to query and visualize data. Experience with SQL, Python, or BI tools (Tableau/PowerBI) is a plus
- Communication: Exceptional ability to "translate" technical metrics into ROI for C-level executives (CIO, CPO, Head of Digital Workplace)
- Strong understanding of Endpoint OS (Windows, macOS, Linux)
- Knowledge of Networking & Cloud (DNS, VPN, ZTNA, AWS/Azure connectivity)
- Familiarity with Web Technologies (JavaScript, API integrations, Browser Developer Tools)
- Bachelor’s degree in Computer Science, Information Technology, Engineering, or related field preferred; equivalent experience may be considered
What the job involves
- As a Digital Experience Management (DEM) Solutions Engineer, you are the technical bridge between our digital experience management platform and our prospective customers.
- You won't just "demo" software; you will diagnose complex performance issues and design solutions that help enterprises ensure their employees and customers have a seamless digital experience
- You will partner with Account Executive teams to participate in sales cycles, proving the value of our telemetry and analytics through technical discovery and customized proof-of-value (POV) engagements
- Strategic Discovery: Lead technical deep-dives to understand a prospect’s current digital ecosystem, including network bottlenecks, device performance, and application latency
- Solution Design: Architect DEM strategies that remove performance visibility gaps and provide actionable data
- Product Evangelism: Deliver high-impact demonstrations that translate that showcase the DEM value proposition
- Proof of Value (POV): Manage the end-to-end technical evaluation process, helping customers deploy and configure the DEM solution based on success criteria
- Feedback Loop: Act as a liaison between the field and Product Management to influence the roadmap based on market requirements and competitive intelligence
Our take
As more and more businesses switch to the cloud, there is a growing concern over data breaches and outages, and companies need to invest more in stabilising their security tools. Netskope is a leader in cloud security, helping the world’s largest organisations take full advantage of the cloud and web without sacrificing their resilience to attacks.
The company's patented Cloud XD technology eliminates security blind spots, with the capability to quickly target and control activities across thousands of cloud services and millions of websites. With full control from one cloud, users benefit from 360-degree data protection that guards data everywhere, with advanced threat protection that stops more elusive attacks.
In 2025, Netskope went public and generated more than $900 million in share sales. Thanks to its IPO-sparked rise in market visibility, the company has expanded its customer list as an increasing number of organisations seek to bring their security and infrastructure into the digital age. Netskope, then, has become a driving force and voice for improved cloud security.
Kirsty
Company Specialist at Welcome to the Jungle
Insights
12% employee growth in 12 months
Company
Funding (last 2 of 9 rounds)
Jan 2023
$401m
CONVERTIBLE
Jul 2021
$300m
SERIES H
Total funding: $1.4bn
Company benefits
- Family Medical Leave
- Flexible Work Schedule
- Remote Work Program
- Dental Benefits
- Disability Insurance
- Flexible Spending Account (FSA)
- Health Insurance Benefits
- Life Insurance
- Vision Benefits
- Commuter Benefits
- Company Outings
- Stocked Kitchen
- 401(K)
- Employee Stock Purchase Plan
- Paid Holidays
- Paid Sick Days
Company HQ
Santa Clara, CA
Leadership
Sanjay Beri
(Founder & CEO)Previously worked for 8 years at Juniper Networks, holding various positions such as VP and General Manager of Access/Security and Pulse Business Unit, and Executive Sponsor of Juniper Engineering Operations.
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