Senior Product Designer, SpotHero
Consumer
$120-150k
+ Discretionary bonus and leading total rewards package including stock options
More information about location
1+ day a week in office (S. Clark Street, IL)
Off-street parking marketplace
Be an early applicant
Off-street parking marketplace
201-500 employees
Be an early applicant
$120-150k
+ Discretionary bonus and leading total rewards package including stock options
More information about location
1+ day a week in office (S. Clark Street, IL)
201-500 employees
Company mission
To simplify finding and booking off-street parking for stress-free travel experiences.
Role
Who you are
- Believe design has a scientific intent, and you can measure your success based on the business value you create
- Are a self-starter who actively seeks the “why” in order to make the SpotHero experience easy and enjoyable to use
- Know how to navigate through the unknown
- Have a deep knowledge and understanding of responsive web design, iOS, and Android best practices
- Are passionate about user-centered design
- Demand a collaborative environment
- Embrace iterative development
- Are excited to conduct usability tests, talk to users in the field, conduct A/B tests, and share learnings with the organization
- Are a solid communicator possessing strong presentation and verbal & written communication skills
- Exceptionally organized and very comfortable working with engineering and product managers
- Bachelor’s degree or equivalent with 7+ years professional experience designing web and native iOS and Android applications
- Marketplace or Ecommerce experience is a must
- A portfolio that showcases your design process & design thinking
- Solid understanding of the design process, Design Thinking, information architecture, usability, and heuristics
- Deep knowledge on when and how to use different user research methods, including user interviews, surveys, Fake Door testing, usability testing, contextual interviews, and market analysis
- Must have a firm understanding of different UI constructs for primarily responsive web, but also iOS and Android
- Knowledge and efficiency with the design tool Figma
- Ability to meet and communicate deadlines
What the job involves
- SpotHero is seeking a Senior Product Designer who can lead product design for the core consumer-facing product, helping drivers remove stress from the final mile of their journeys by comparing, finding, and buying parking all while bringing a sense of joy and simplicity to this crucial mobility touchpoint
- SpotHero is the leading consumer brand in parking and we start all our days thinking what is the best way to give drivers the right of way
- Help build the best products of your career while working on some of the most challenging problems. If you’re ready to work with a team of talented engineers and product people that support this goal, we want to hear from you
- We’re a full-stack product design team and you will own your product from problem discovery through final UI delivery, testing and iteration
- In a typical week, you will interview and build relationships with parking operators and parkers, send surveys to thousands of customers, contribute to our mature design system, run ideation workshops with stakeholders, sketch and design multiple prototypes that you’ll test inside garages or remotely, and collaborate directly with engineers, product managers, and other designers to build the best products of your career
- Create holistic design solutions that address business and user needs by considering the entire customer experience through collaboration with product managers, engineers, and business stakeholders
- Be challenged to understand the problem space, building delightful and quality designs that drive results, and championing new processes to grow the Design and Product teams
- Design user research and usability studies, collect and react to user feedback
- Create user flows, design documentation, prototypes, high-fidelity mocks, and other UX deliverables
- Create thoughtful A/B tests and growth experiments through innovative design solutions
- Collaborate with other designers and engineers on our evolving design system
- Mentor and pair with other designers to help upskill the team and share your learnings
- Communicate conceptual ideas, design rationale and specifics within a cross-functional team
- Consult with internal partners on best practices to support SpotHero’s customers
- Continuously monitor the success of the product through analytics and other tools
- Document, collaborate on, and reference our evolving design system
- Actively participate in agile ceremonies
- Tools you'll be using:
- Design Documentation software (Figma preferred)
- A/B Testing Platform (Optimizely preferred)
- Product Analytics Software (Mixpanel preferred)
- Issue and Project Tracking Software (Jira preferred)
- User Session Recording Tools
- Your voice. Speak up, form strong opinions, and share them
Application process
- Please include a portfolio, LinkedIn profile, and any project that you’re particularly proud of. We love seeing work that others loved working on
Our take
Finding a parking spot is an ever-increasing challenge, that is being solved by SpotHero, a platform which helps people find and book off-road parking across Canada and the US.
SpotHero is evolving with current trends by offering car-sharing and commercial fleet options, alongside partnering with Android Auto to increase its reservations and joining up with the navigation app Waze. It offers services to corporations too, and brings standardization to the otherwise fragmented and often confusing parking industry.
As the only independent off-street parking marketplace in North America, SpotHero has established a robust infrastructure and is expanding its services and coverage. Part of this is in its recent partnership with Google, to integrate marketing reservations into Google Maps. This, along with its existing partnerships with platforms like Apple Maps, puts SpotHero in an exciting spot going forward.
Steph
Company Specialist at Welcome to the Jungle
Insights
5% employee growth in 12 months
Company
Funding (last 2 of 7 rounds)
Aug 2019
$50m
SERIES D
Sep 2018
$10.1m
SERIES C
Total funding: $117.6m
Company benefits
- Career game changer – A truly unique experience to work for a fast-growing startup in a role with unlimited potential for growth
- Flexible PTO policy and great work/life balance – We value and support each individual team member
- Annual parking stipend – we help people park!
- The opportunity to collaborate with fun, innovative, and passionate people in a casual, yet highly productive atmosphere
- Up to 95% of Medical Premiums, 50% of Dental & Vision Premiums, company-sponsored Life Insurance, 401K, and generous parental leave
Company HQ
Chicago Loop, Chicago, IL
Leadership
Mark Lawrence
(Co-Founder & CEO)Having studied Finance and Spanish at Bradley University, they spent 2 years as a Financial Analyst at Bank of America, before leaving in July 2010. That October, they founded SpotHero as CEO.
Larry Kiss
(Co-Founder & Chief Architect Officer)Having started their career at Advanced Micro Devices, they then worked at Motorola for 3 years and also as a Freelance Developer. They co-founded SpotHero with Mark, before co-founding iNotary in March 2011, where they worked as CTO for a year.
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